Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 1694390

Summary: Glance via Cinder using Unity volume driver throws error
Product: Red Hat OpenStack Reporter: Rajini Karthik <rajini.karthik>
Component: openstack-glanceAssignee: Cyril Roelandt <cyril>
Status: CLOSED NOTABUG QA Contact: Mike Abrams <mabrams>
Severity: unspecified Docs Contact: Tana <tberry>
Priority: unspecified    
Version: 13.0 (Queens)CC: abishop, arkady_kanevsky, cdevine, christopher_dearborn, david_paterson, dcain, eglynn, eharney, fpercoco, gael_rehault, kurt_hey, mburns, morazi, nobody+akarlsso, pgrist, rajini.karthik
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-04-01 22:47:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
cinder conf
none
glance api
none
glance log
none
cinder log none

Description Rajini Karthik 2019-03-31 01:59:17 UTC
Description of problem:
Glance via cinder with Unity backend is throwing connection errors. But cinder backend is working fine. See error below

019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder [req-db5bd6ee-f946-4dc1-97cd-0bc424574529 af06afa62e584dff873e0ebc80c07b81 de68ddd9cfe8407982947db66f7b29f0 - default default] Exception while accessing to cinder volume 6120e260-cb27-4992-905f-b35d999e780c.: ClientException: Unable to fetch connection information from backend. (HTTP 500) (Request-ID: req-46ddc66d-5c88-4637-92e4-450cafb6b01a)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder Traceback (most recent call last):
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/glance_store/_drivers/cinder.py", line 493, in _open_cinder_volume
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     connection_info = volume.initialize_connection(volume, properties)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/cinderclient/v2/volumes.py", line 94, in initialize_connection
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     return self.manager.initialize_connection(self, connector)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/cinderclient/v2/volumes.py", line 435, in initialize_connection
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     {'connector': connector})
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/cinderclient/v2/volumes.py", line 365, in _action
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     resp, body = self.api.client.post(url, body=body)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/cinderclient/client.py", line 457, in post
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     return self._cs_request(url, 'POST', **kwargs)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/cinderclient/client.py", line 410, in _cs_request
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     resp, body = self.request(url, method, **kwargs)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder   File "/usr/lib/python2.7/site-packages/cinderclient/client.py", line 392, in request
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder     raise exceptions.from_response(resp, body)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder ClientException: Unable to fetch connection information from backend. (HTTP 500) (Request-ID: req-46ddc66d-5c88-4637-92e4-450cafb6b01a)
2019-03-31 01:35:43.598 33 ERROR glance_store._drivers.cinder 

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 Rajini Karthik 2019-03-31 02:02:46 UTC
Created attachment 1549986 [details]
cinder conf

Comment 2 Rajini Karthik 2019-03-31 02:03:11 UTC
Created attachment 1549987 [details]
glance api

Comment 3 Rajini Karthik 2019-03-31 02:03:35 UTC
Created attachment 1549988 [details]
glance log

Comment 4 Rajini Karthik 2019-03-31 02:03:54 UTC
Created attachment 1549989 [details]
cinder log

Comment 5 Rajini Karthik 2019-04-01 19:20:46 UTC
This is not a bug. Turned out to be a configuration issue in the backend. It is working now

Comment 6 Rajini Karthik 2019-04-01 19:21:28 UTC
This can be closed/resolved