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Bug 1694811 - traceback encountered by subscription-manager service-level --list when bad proxy is configured in rhsm.conf
Summary: traceback encountered by subscription-manager service-level --list when bad p...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.0
Hardware: Unspecified
OS: Unspecified
high
low
Target Milestone: rc
: ---
Assignee: Jiri Hnidek
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-04-01 18:28 UTC by John Sefler
Modified: 2020-11-04 01:39 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-11-04 01:38:37 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 2300 0 None closed 1859532: No traceback, when wrong proxy conf is used; ENT-2654 2020-07-28 13:14:01 UTC
Red Hat Product Errata RHBA-2020:4460 0 None None None 2020-11-04 01:38:57 UTC

Comment 1 John Sefler 2020-07-23 14:04:38 UTC 
Bug 1859532 is likely a dup of this.
Comment 4 Shwetha Kallesh 2020-07-29 10:59:57 UTC 
Verification:

Since there is no traceback and appropriate error is thrown , moving the bug to verified

[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: Unknown
subscription management rules: Unknown
subscription-manager: 1.27.11-1.el8


[root@hpe-dl380pgen8-02-vm-2 ~]# cat /etc/rhsm/rhsm.conf | grep proxy
# an http proxy server to use
proxy_hostname =BAD-auto-services.usersys.redhat.com
# The scheme to use for the proxy when updating repo definitions, if needed
proxy_scheme = http
# port for http proxy server
proxy_port = 3127
# user name for authenticating to an http proxy, if needed
proxy_user =redhat
# password for basic http proxy auth, if needed
proxy_password =redhat
# host/domain suffix blacklist for proxy, if needed
no_proxy = 

On unregistered system:

[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager config --server.proxy_hostname=BAD-auto-services.usersys.redhat.com
[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager service-level --list --username=stage_auto_syspurpose001 --password=redhat 
Organization: 12814047
Proxy connection failed, please check your settings.
[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager config --server.proxy_hostname=
[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager service-level --list --username=stage_auto_testuser --password=redhat --org=13289264 --proxy=BAD-auto-services.usersys.redhat.com
Proxy connection failed, please check your settings.

On registered system:

[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager register
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: stage_auto_syspurpose001
Password: 
CACHED_SYSPURPOSE: /var/lib/rhsm/cache/syspurpose.json
The system has been registered with ID: a1d44bce-8d0f-4148-a02b-a73fe677402f
The registered system name is: hpe-dl380pgen8-02-vm-2.hpe2.lab.eng.bos.redhat.com
[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager config --server.proxy_hostname=BAD-auto-services.usersys.redhat.com


[root@hpe-dl380pgen8-02-vm-2 ~]# cat /etc/rhsm/rhsm.conf | grep proxy
# an http proxy server to use
proxy_hostname =BAD-auto-services.usersys.redhat.com
# The scheme to use for the proxy when updating repo definitions, if needed
proxy_scheme = http
# port for http proxy server
proxy_port = 3127
# user name for authenticating to an http proxy, if needed
proxy_user =redhat
# password for basic http proxy auth, if needed
proxy_password =redhat
# host/domain suffix blacklist for proxy, if needed
no_proxy = 

[root@hpe-dl380pgen8-02-vm-2 ~]# subscription-manager service-level --list --username=stage_auto_syspurpose001 --password=redhat
Proxy connection failed, please check your settings.
Comment 7 errata-xmlrpc 2020-11-04 01:38:37 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:4460
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