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Bug 1695685 - IPA Web UI is slow to display user details page.
Summary: IPA Web UI is slow to display user details page.
Keywords:
Status: CLOSED MIGRATED
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: ipa
Version: ---
Hardware: All
OS: Linux
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: IPA Maintainers
QA Contact: ipa-qe
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-04-03 15:25 UTC by Gaurav Swami
Modified: 2024-10-01 16:14 UTC (History)
11 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-09-18 17:51:48 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker FREEIPA-7397 0 None None None 2021-11-30 12:53:16 UTC
Red Hat Issue Tracker   RHEL-4816 0 None Migrated None 2023-09-18 17:48:32 UTC

Description Gaurav Swami 2019-04-03 15:25:35 UTC 
Description of problem:

When customer searches for a user via IPA WebUI, it takes really long time to display the user's details. The same user can be queries via CLI, within few seconds.

The ipa cert-find command also takes time to complete, also sometime it fails with error `Unable to communicate with CMS (500)`.

----------------------------------
[root@srvlx40235 ~]# time ipa cert-find --users=p017079 --all
----------------------
0 certificates matched
----------------------
----------------------------
Number of entries returned 0
----------------------------

real    1m6.283s
user    0m0.529s
sys     0m0.095s
[root@srvlx40235 ~]#
----------------------------------


The customer got 125053 entries under `ou=certificateRepository,ou=ca,o=ipaca` when user details displayed on IPA web-UI.

It looks for every single certificates in the database.

----
[29/Mar/2019:13:26:41.424312347 +0100] conn=265 op=2411 SRCH base="ou=certificateRepository,ou=ca,o=ipaca" scope=1 filter="(certStatus=*)" attrs=ALL
[29/Mar/2019:13:26:41.447810348 +0100] conn=265 op=2411 SORT serialno 
[29/Mar/2019:13:26:41.447824289 +0100] conn=265 op=2411 VLV 0:2147483647:99990:125049 99991:125049 (0)
[29/Mar/2019:13:26:47.409452926 +0100] conn=265 op=2410 RESULT err=4 tag=101 nentries=10000 etime=15.1550448031
[29/Mar/2019:13:26:47.720526716 +0100] conn=265 op=2412 SRCH base="ou=certificateRepository,ou=ca,o=ipaca" scope=1 filter="(certStatus=*)" attrs=ALL
[29/Mar/2019:13:26:47.813523986 +0100] conn=265 op=2412 SORT serialno 
[29/Mar/2019:13:26:47.813541377 +0100] conn=265 op=2412 VLV 0:2147483647:49995:125049 49996:125049 (0)
[29/Mar/2019:13:26:56.972922273 +0100] conn=265 op=2411 RESULT err=4 tag=101 nentries=10000 etime=15.0548812925
[29/Mar/2019:13:26:57.490204761 +0100] conn=265 op=2413 SRCH base="ou=certificateRepository,ou=ca,o=ipaca" scope=1 filter="(certStatus=*)" attrs=ALL
[29/Mar/2019:13:26:57.547431167 +0100] conn=265 op=2413 SORT serialno 
[29/Mar/2019:13:26:57.547445102 +0100] conn=265 op=2413 VLV 0:2147483647:109989:125049 109990:125049 (0)
[29/Mar/2019:13:26:59.977039120 +0100] conn=265 op=2414 SRCH base="ou=certificateRepository,ou=ca,o=ipaca" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs="description"
[29/Mar/2019:13:26:59.977385581 +0100] conn=265 op=2414 RESULT err=0 tag=101 nentries=1 etime=0.0001801085
[29/Mar/2019:13:27:03.623850364 +0100] conn=265 op=2412 RESULT err=4 tag=101 nentries=10000 etime=15.1095023500
[29/Mar/2019:13:27:03.774106766 +0100] conn=265 op=2415 SRCH base="ou=certificateRepository,ou=ca,o=ipaca" scope=1 filter="(certStatus=*)" attrs=ALL
[29/Mar/2019:13:27:03.949381244 +0100] conn=265 op=2415 SORT serialno 
[29/Mar/2019:13:27:03.949395594 +0100] conn=265 op=2415 VLV 0:2147483647:59994:125049 59995:125049 (0)
[29/Mar/2019:13:27:13.444654998 +0100] conn=265 op=-1 fd=81 closed error 104 (Connection reset by peer) - TCP connection reset by peer.
---------

Version-Release number of selected component (if applicable):


ipa-server-4.6.4-10.el7_6.3.x86_64


Additional info:
Comment 3 Christian Heimes 2019-04-03 15:57:51 UTC 
Upstream ticket:
https://pagure.io/freeipa/issue/7901
Comment 4 Christian Heimes 2019-04-03 15:58:22 UTC 
I implemented an optimization for service and host certificates in RHBZ#1669012. The optimization doesn't apply to user certificates. I think it should be possible to optimize the user cert case, too.

Fraser, do you remember if all user certificates have "cn=$username"?
Comment 5 Rob Crittenden 2019-04-03 17:09:51 UTC 
I'm not sure it is safe to make assumptions on what the subject will contain. It could be keyed on uid, e-mail and/or cn, or some other available attribute (like principal).
Comment 6 Christian Heimes 2019-04-03 17:13:14 UTC 
The cert_request API endpoint enforces CN == username, https://github.com/freeipa/freeipa/blob/350954589774499d99bf87cb5631c664bb0707c4/ipaserver/plugins/cert.py#L747-L753 . Are there any ways to work around this restrictions?
Comment 7 Rob Crittenden 2019-04-04 12:16:14 UTC 
Sorry, you're right. I was thinking more broadly about the all the searches that happen for a certificate. Given that we require cn=<uid> it is safe to query the CA on this IMHO.
Comment 8 Christian Heimes 2019-04-09 07:14:40 UTC 
Fixed upstream
master:
https://pagure.io/freeipa/c/8a5dc1b375db94c4e722fa725f48eb16d032f1aa
Comment 9 Christian Heimes 2019-04-09 10:35:08 UTC 
Fixed upstream
ipa-4-7:
https://pagure.io/freeipa/c/11907edc71f352f5b6960ed8c175099aac792e4c
ipa-4-6:
https://pagure.io/freeipa/c/b480a8a979682cb1613783904f9471dc18a5f207
Comment 14 Sumedh Sidhaye 2019-12-18 09:07:42 UTC 
    Test data:
    About 30k users
    About 15k certs
     
    Test Machine memory
    [root@master ~]# free -mh
                  total        used        free      shared  buff/cache   available
    Mem:           3.7G        2.8G        143M         51M        756M        562M
    Swap:          2.0G        763M        1.3G
    [root@master ~]#
     
    CLI queries
     
    [root@master ~]# time ipa cert-find --subject=test103707 --all
    ipa: WARNING: Search result has been truncated: Configured size limit exceeded
    ---------------------
    1 certificate matched
    ---------------------
      Issuing CA: ipa
      Certificate: 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
      Certificate chain: MIIE8DCCA9igAwIBAgICL3UwDQYJKoZIhvcNAQELBQAwOTEXMBUGA1UECgwOVEVTVFJFQUxNLlRFU1QxHjAcBgNVBAMMFUNlcnRpZmljYXRlIEF1dGhvcml0eTAeFw0xOTEyMTcxMTUzMTdaFw0yMTEyMTcxMTUzMTdaMDwxFzAVBgNVBAoMDlRFU1RSRUFMTS5URVNUMSEwHwYDVQQDDBh0ZXN0MTAzNzA3LnRlc3RyZWxtLnRlc3QwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDME/AB1omh41fAasyDsSUGiB/5dXaOPVNI6LfL7Ui+36iDT+a/DPc9Unr+oKE+uMKG4NJilRo5EXdsUGJHZVmUOVyiVAHyLUOjNkZmTBzeiw5JFERRNCEQREqqdV4sFufucr0qYn53aY2+oE61oW0Q9bBCi2Q4Sn+BWJkMQT7Qajb57xheIzrJaqKdPLazH2P+IEDPxoyBM9PXKuXGvWqQdrpbACgGlfDUEV9bymPfFzHpOgTPVxoPKI8l0fgnH9aQEQkceHjdDxP0MYSb1nfbGUMqCqVqt/DRlIF7Fql6Bv0QdnFCkSkblwXw0cXujlpK4LyxxJUmCYqwN01Y+zTpAgMBAAGjggH9MIIB+TAfBgNVHSMEGDAWgBTNVHjlypVlKsjcWUCGUssE1G7MTjBABggrBgEFBQcBAQQ0MDIwMAYIKwYBBQUHMAGGJGh0dHA6Ly9pcGEtY2EudGVzdHJlYWxtLnRlc3QvY2Evb2NzcDAOBgNVHQ8BAf8EBAMCBPAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMHkGA1UdHwRyMHAwbqA2oDSGMmh0dHA6Ly9pcGEtY2EudGVzdHJlYWxtLnRlc3QvaXBhL2NybC9NYXN0ZXJDUkwuYmluojSkMjAwMQ4wDAYDVQQKDAVpcGFjYTEeMBwGA1UEAwwVQ2VydGlmaWNhdGUgQXV0aG9yaXR5MB0GA1UdDgQWBBRCrFYJVADwkjUF9WcrV8NyFKxodjCBygYDVR0RBIHCMIG/ghh0ZXN0MTAzNzA3LnRlc3RyZWxtLnRlc3SgSQYKKwYBBAGCNxQCA6A7DDl0ZXN0c2VydmljZTEwMzcwNy90ZXN0MTAzNzA3LnRlc3RyZWxtLnRlc3RAVEVTVFJFQUxNLlRFU1SgWAYGKwYBBQICoE4wTKAQGw5URVNUUkVBTE0uVEVTVKE4MDagAwIBAaEvMC0bEXRlc3RzZXJ2aWNlMTAzNzA3Gxh0ZXN0MTAzNzA3LnRlc3RyZWxtLnRlc3QwDQYJKoZIhvcNAQELBQADggEBAGoYnC+6u3uS9B+ajkUXdMJpOT+uWw1b1e5aUzgXFXsWRyMcOhK8ULgOikJrNllVk2HojSp/hbsS+6zqVLTG5WSsaaDlWpLJeesr7AL+GkooOpQViPHzUtImSslyQOclHj27kkVAckmxWKcUtQjMNzSo431kCpIp3TggEr0fQ7Uwk9P5ZGIn7tgAwXyelzILjy36oKYed4BKFG3AuaNMYTNjWTBhUVSu1qmPMTBeLEzmZpqD3sB2sfRpBDQHB6noXCV0tSD4EyneIHwv8zAoOtZ8yVC3Ds/WbdAL2ymgQAJSes9XNSmrpUCZfMpeQBK3PQaLuQM/USLNm0QAvpIUJS4=,
                         MIIDlDCCAnygAwIBAgIBATANBgkqhkiG9w0BAQsFADA5MRcwFQYDVQQKDA5URVNUUkVBTE0uVEVTVDEeMBwGA1UEAwwVQ2VydGlmaWNhdGUgQXV0aG9yaXR5MB4XDTE5MTIwOTA1NTIyMloXDTM5MTIwOTA1NTIyMlowOTEXMBUGA1UECgwOVEVTVFJFQUxNLlRFU1QxHjAcBgNVBAMMFUNlcnRpZmljYXRlIEF1dGhvcml0eTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBAKld8aPzbfnNZ6L3uNnj6A/WPY3R8WItoIs7smKLFF6NV1RMrw7jov9WEvakJthirn88ViXDSk7zmKq5G5SEx/uCoFcQ47OcBwGzjv3oRWLGSPMOam2TfaTfLnkDdDIHu33FeKKPDk1cTnyTc2iECZXY7UjlO/aMGp1xuxR8uP/qd0083LlIeHaCjDsjwmbF7GPnl+5bD8yt09s2SHpZOsyopWgPIMzJZ8NNJ/BhlTG93RHpXF1xNd2qZ+Nou+4lDD0BeeDjYUoXkg2Wp66tRF5GrKZz2SfIGEEcZYWf8WkBI756Yd6JBUrOD+RujRHBagoQqcJiSkiUmnlFP7YRFsECAwEAAaOBpjCBozAfBgNVHSMEGDAWgBTNVHjlypVlKsjcWUCGUssE1G7MTjAPBgNVHRMBAf8EBTADAQH/MA4GA1UdDwEB/wQEAwIBxjAdBgNVHQ4EFgQUzVR45cqVZSrI3FlAhlLLBNRuzE4wQAYIKwYBBQUHAQEENDAyMDAGCCsGAQUFBzABhiRodHRwOi8vaXBhLWNhLnRlc3RyZWFsbS50ZXN0L2NhL29jc3AwDQYJKoZIhvcNAQELBQADggEBAIIg54wFzMaY8faeSSl1EgSC4dhcEvtRN650iIveBWb/+fe7wFGZL6+vx0IPvVp3z+mzzKBj+fZ2dx5gX2ik+bC0ey4l4Xv7B4cuf8NbRNkWdJZRQuqugFuKp6JL/oCTgq2N7rQ+WMkrQV1Ct9In6E8kY48sEtPzeWmlG0CU004bGSnkfqNNaoQ4b3OhnMi6RCivuTAEg5yqPnJemcyR3SPlgLgQXv3/VG1me9Y2aHarrBnGazAX7XfG5sIgy/Ctk9psBBItEmsbAF/WZptvKXPpVDLhxeni+AhQZwjD5zVhOQDqUo4XuDtcGoGU3TNdI122ANABVU+WsO4Ft2f9EAE=
      Subject: CN=test103707.testrelm.test,O=TESTREALM.TEST
      Subject DNS name: test103707.testrelm.test
      Subject UPN: testservice103707/test103707.testrelm.test
      Subject Kerberos principal name: testservice103707/test103707.testrelm.test
      Subject Other Name: 1.3.6.1.4.1.311.20.2.3:DDl0ZXN0c2VydmljZTEwMzcwNy90ZXN0MTAzNzA3LnRlc3RyZWxtLnRlc3RAVEVTVFJFQUxNLlRFU1Q=,
                          1.3.6.1.5.2.2:MEygEBsOVEVTVFJFQUxNLlRFU1ShODA2oAMCAQGhLzAtGxF0ZXN0c2VydmljZTEwMzcwNxsYdGVzdDEwMzcwNy50ZXN0cmVsbS50ZXN0
      Issuer: CN=Certificate Authority,O=TESTREALM.TEST
      Not Before: Tue Dec 17 11:53:17 2019 UTC
      Not After: Fri Dec 17 11:53:17 2021 UTC
      Fingerprint (SHA1): b7:a5:20:51:12:1c:0e:36:99:93:39:fe:ec:1a:b4:93:d7:9b:87:3a
      Fingerprint (SHA256): 20:75:ba:43:8d:cb:fc:3c:95:0c:c4:9e:ad:22:db:cc:af:f1:77:fe:e9:4c:86:05:7e:18:32:ed:6b:ce:88:b6
      Serial number: 12149
      Serial number (hex): 0x2F75
      Status: VALID
      Revoked: False
    ----------------------------
    Number of entries returned 1
    ----------------------------
     
    real    0m23.673s
    user    0m0.500s
    sys     0m0.063s
    [root@master ~]#
     
     
    [root@master ~]# time ipa cert-find --users=test103707 --all
    ----------------------
    0 certificates matched
    ----------------------
    ----------------------------
    Number of entries returned 0
    ----------------------------
     
    real    0m0.884s
    user    0m0.448s
    sys     0m0.073s
    [root@master ~]#
     
     
     
    [root@master ~]# time ipa user-find --login user2121
    --------------
    1 user matched
    --------------
      User login: user2121
      First name: user2121
      Last name: user2121
      Home directory: /other-home/user2121
      Login shell: /bin/zsh
      Principal name: user2121
      Principal alias: user2121
      Email address: user2121
      UID: 405002123
      GID: 405002123
      SSH public key fingerprint: SHA256:cStA9o5TRSARbeketEOooMUMSWRSsArIAXloBZ4vNsE public key test (ssh-rsa)
      Account disabled: False
    ----------------------------
    Number of entries returned 1
    ----------------------------
     
    real    0m0.685s
    user    0m0.516s
    sys     0m0.077s
    [root@master ~]#
     
     
     
    WEB UI:
     
    1. trying to find a user
    https://master.testrealm.test/ipa/ui/#/e/user/search//filter=user21212
     
    almost instant
     
     
    2. Accessing the Certificates tab, it takes a lot of time to load the data
    about ~15-20 seconds
     
     
     
    3. Querying for a particular user https://master.testrealm.test/ipa/ui/#/e/cert/search//search_option=subject&filter=test103707
     
    The above took 27-28 seconds


Based on above observations, marking the bug in ASSIGNED state since querying is taking significant time and this needs further investigation.
Comment 19 Sumedh Sidhaye 2019-12-18 09:43:01 UTC 
Build used for testing:

[root@master ~]# rpm -qa ipa-*
ipa-common-4.6.6-11.el7.noarch
ipa-client-common-4.6.6-11.el7.noarch
ipa-client-4.6.6-11.el7.x86_64
ipa-server-4.6.6-11.el7.x86_64
ipa-server-trust-ad-4.6.6-11.el7.x86_64
ipa-server-common-4.6.6-11.el7.noarch
ipa-server-dns-4.6.6-11.el7.noarch
Comment 24 Florence Blanc-Renaud 2020-02-14 15:13:19 UTC 
Thank you taking your time and submitting this request for Red Hat Enterprise Linux 7. Unfortunately, this bug cannot be kept even as a stretch goal and was postponed to RHEL8.
Comment 31 RHEL Program Management 2023-09-18 17:46:49 UTC 
Issue migration from Bugzilla to Jira is in process at this time. This will be the last message in Jira copied from the Bugzilla bug.
Comment 32 RHEL Program Management 2023-09-18 17:51:48 UTC 
This BZ has been automatically migrated to the issues.redhat.com Red Hat Issue Tracker. All future work related to this report will be managed there.

Due to differences in account names between systems, some fields were not replicated.  Be sure to add yourself to Jira issue's "Watchers" field to continue receiving updates and add others to the "Need Info From" field to continue requesting information.

To find the migrated issue, look in the "Links" section for a direct link to the new issue location. The issue key will have an icon of 2 footprints next to it, and begin with "RHEL-" followed by an integer.  You can also find this issue by visiting https://issues.redhat.com/issues/?jql= and searching the "Bugzilla Bug" field for this BZ's number, e.g. a search like:

"Bugzilla Bug" = 1234567

In the event you have trouble locating or viewing this issue, you can file an issue by sending mail to rh-issues. You can also visit https://access.redhat.com/articles/7032570 for general account information.
Comment 33 Red Hat Bugzilla 2024-01-17 04:25:04 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days
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