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Bug 1702691

Summary: Failed in-place upgrade with LEAPP nukes existing subscriptions
Product: Red Hat Enterprise Linux 7 Reporter: Russell Tweed <rtweed>
Component: leapp-repositoryAssignee: Michal Bocek <mbocek>
Status: CLOSED ERRATA QA Contact: Alois Mahdal <amahdal>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.6CC: csnyder, jeff.li, khowell, ktordeur, mbocek, pstodulk
Target Milestone: rcKeywords: Upgrades
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: No Doc Update
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-04-29 01:45:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Russell Tweed 2019-04-24 13:27:58 UTC 
Description of problem:

If a leapp upgrade attempt from RHEL7.6 to RHEL8 fails, subscription-manager reports that the system is unregistered. The system must then be re-registered with RHSM.

Worth noting that this happens with multiple kinds of leapp failure. I observed this behaviour after:

============================================================
                        ERRORS
============================================================

2019-04-23 18:56:15.249035 [ERROR] Actor: prepare_upgrade_transaction Message: Cannot find any required target repository. The list of available required repositories is empty. 

============================================================
                     END OF ERRORS
============================================================

and

============================================================
                        ERRORS
============================================================

2019-04-23 18:51:38.848719 [ERROR] Actor: prepare_upgrade_transaction Message: Cannot get release setting. A Leapp Command Error occurred.  

============================================================
                     END OF ERRORS
============================================================


 
How reproducible:

RHEL7.6 VM, registered directly to RHSM. 

Actual results:

Run a leapp upgrade which fails, then check subscription status:
[root@localhost ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        7.6
Arch:           x86_64
Status:         Not Subscribed
Status Details: 
Starts:         
Ends:  

Expected results:

Run a leapp upgrade which fails, then check subscription status:
[root@localhost ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        7.6
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         01/04/19
Ends:           31/03/20


Additional info:

This occurs in the same manner on both leapp-0.6.0 and latest leapp-0.7.0 versions. As well as latest 0.7.0-1 version, I also tested on:

leapp-0.6.0-1.201904110917Z.ac3f6a7.master.el7_6.noarch.rpm
leapp-0.7.0-0.201904181545Z.ec8ba0a.fix_specfile.PR496.el7_6.noarch.rpm
Comment 2 Petr Stodulka 2019-04-24 17:54:58 UTC 
Hi Russel,
it's known issue. In my case the behaviour you described is same even when there is not fail in the preparation phase (just when you run `rhsm list` on the original RHEL 7 system after run of leapp).

Kevin, you tried that time ago and it worked. Would you check it whether it is broken again or whether it is something related to configuration of system?
Comment 6 Jeff Li 2019-05-28 17:11:18 UTC 
This isn't a bug, but rather a Redhat official document issue. The doc didn't provide all details you need to perform a in-place upgrade. I experienced same error but managed to make it working by doing this:

1. Follow all steps in this page:
    https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/html-single/upgrading_to_rhel_8/index#preparing-a-rhel-7-system-for-the-upgrade_upgrading-to-rhel-8

2. Switch the server to a new Content View which has rhel 8 repos (baseOS, appstream);
    This step is needed because a repo mapping file stated that rhel 8 repo is needed for this upgrade:

    # cat /etc/leapp/files/repomap.csv
      RHEL 7 repo ID,RHEL 8 repo id,RHEL 7 minor versions,RHEL 8 minor versions,architecture,type(rpm/srpm/debuginfo)
      rhel-7-server-rpms,rhel-8-for-x86_64-baseos-rpms,all,all,x86_64,rpm
      rhel-7-server-rpms,rhel-8-for-x86_64-appstream-rpms,all,all,x86_64,rpm
      rhel-7-server-optional-rpms,codeready-builder-for-rhel-8-x86_64-rpms,all,all,x86_64,rpm


3. Continue the upgrade steps in chapter 3:
    https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/html-single/upgrading_to_rhel_8/index#performing-the-upgrade-from-rhel-7-to-rhel-8_upgrading-to-rhel-8
Comment 7 Petr Stodulka 2019-06-05 10:57:48 UTC 
Just update that information about satellite is now in the documentation as well.
Comment 8 Petr Stodulka 2020-03-11 13:54:45 UTC 
The related PR in upstream: https://github.com/oamg/leapp-repository/pull/456
Comment 12 Alois Mahdal 2020-04-21 20:55:43 UTC 
Sorry, I mean "test added", and verified in upstream.

Proper VERIFIED will be once this runs with Brew build, so reverting back for now.
Comment 13 Alois Mahdal 2020-04-21 20:57:04 UTC 
Since the test has been automated and part of our regression test suite, verification will be done by OAMG-2997.
Comment 16 errata-xmlrpc 2020-04-29 01:45:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:1959