Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1702802

Summary: sosreport is missing /var/lib/mistral/overcloud/ansible.log
Product: Red Hat Enterprise Linux 7 Reporter: Alexander Chuzhoy <sasha>
Component: sosAssignee: Pavel Moravec <pmoravec>
Status: CLOSED ERRATA QA Contact: Martin KlusoĊˆ <mkluson>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.5CC: agk, bmr, dbecker, emacchi, gavin, mburns, mkluson, morazi, plambri, pmoravec, sbradley
Target Milestone: rcKeywords: Triaged
Target Release: ---   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: sos-3.7-2.el7 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1702806 (view as bug list) Environment:
Last Closed: 2019-08-06 13:15:47 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1702806    

Description Alexander Chuzhoy 2019-04-24 19:27:42 UTC
sosreport is missing /var/lib/mistral/overcloud/ansible.log

Environment:
sos-3.6-10.el8.noarch

Steps to reproduce:
Attempt an OC deployment.
Run sosreport to collect logs.

Tried:
sudo sosreport -e openstack_ironic -e openstack_nova --batch -p openstack,openstack_undercloud,openstack_controller --tmp-dir /var/tmp --all-logs --experimental -k docker.all=on;

Result:
/var/lib/mistral/overcloud/ansible.log is missing.

Expected result:
To have /var/lib/mistral/overcloud/ansible.log  in the generated report too.

Comment 4 Pavel Moravec 2019-04-26 06:19:15 UTC
After evaluating pending requests to 7.6.z stream for sosreport, their business justifications, requested changes and amount of affected customers/systems, I decided to release a hotfix for bz1702802 and bz1703330. My plan is to:

- deliver the HF in a week manner (no strict commitment, though)
- do not create extra 7.6.z errata for these two BZs
- include the changes in 7.7 and 8.1 (this is an obvious requirement from the nature of any HF)
  - in case 7.6.z errata would be needed, include the BZs there as well

Please raise your concerns against this plan until Wed 1st May EOB.

Comment 6 Pavel Moravec 2019-04-30 20:25:23 UTC
Hi,
It would be great to verify the fix for RHEL7.7 on a real / not mocked system, could you please do so?


A yum repository for the build of sos-3.7-2.el7 (task 21377022) is available at:

http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/

You can install the rpms locally by putting this .repo file in your /etc/yum.repos.d/ directory:

http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/sos-3.7-2.el7.repo

RPMs and build logs can be found in the following locations:
http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/noarch/

The full list of available rpms is:
http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/noarch/sos-3.7-2.el7.src.rpm
http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/noarch/sos-3.7-2.el7.noarch.rpm

Build output will be available for the next 21 days.

Comment 8 Pavel Moravec 2019-04-30 21:10:08 UTC
HF for RHEL7.6 is available at http://people.redhat.com/pmoravec/sos-3.6-17.el7_6.bz1702802_bz1703330/  (noarch rpm is sufficient, src rpm for FOSS reasons). Worth sharing to customers.

Comment 11 Emilien Macchi 2019-05-01 03:11:24 UTC
Verified:

[root@undercloud sosreport-undercloud-2019-05-01-msjbpng]# pwd
/root/sosreport-undercloud-2019-05-01-msjbpng
[root@undercloud sosreport-undercloud-2019-05-01-msjbpng]# ls var/lib/mistral/config-download-latest/ansible.log
var/lib/mistral/config-download-latest/ansible.log

I'm not QE but I can tell the patch helped to collect /var/lib/mistral/config-download-latest/ansible.log which is what was requested.

Comment 14 errata-xmlrpc 2019-08-06 13:15:47 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2019:2295