RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1702802 - sosreport is missing /var/lib/mistral/overcloud/ansible.log
Summary: sosreport is missing /var/lib/mistral/overcloud/ansible.log
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: sos
Version: 7.5
Hardware: All
OS: All
medium
medium
Target Milestone: rc
: ---
Assignee: Pavel Moravec
QA Contact: Martin Klusoň
URL:
Whiteboard:
Depends On:
Blocks: 1702806
TreeView+ depends on / blocked
 
Reported: 2019-04-24 19:27 UTC by Alexander Chuzhoy
Modified: 2019-08-06 13:16 UTC (History)
11 users (show)

Fixed In Version: sos-3.7-2.el7
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1702806 (view as bug list)
Environment:
Last Closed: 2019-08-06 13:15:47 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github sosreport sos pull 1661 0 None closed [openstack_instack] add ansible.log 2020-12-09 15:55:26 UTC
Red Hat Product Errata RHEA-2019:2295 0 None None None 2019-08-06 13:16:10 UTC

Description Alexander Chuzhoy 2019-04-24 19:27:42 UTC 
sosreport is missing /var/lib/mistral/overcloud/ansible.log

Environment:
sos-3.6-10.el8.noarch

Steps to reproduce:
Attempt an OC deployment.
Run sosreport to collect logs.

Tried:
sudo sosreport -e openstack_ironic -e openstack_nova --batch -p openstack,openstack_undercloud,openstack_controller --tmp-dir /var/tmp --all-logs --experimental -k docker.all=on;

Result:
/var/lib/mistral/overcloud/ansible.log is missing.

Expected result:
To have /var/lib/mistral/overcloud/ansible.log  in the generated report too.
Comment 4 Pavel Moravec 2019-04-26 06:19:15 UTC 
After evaluating pending requests to 7.6.z stream for sosreport, their business justifications, requested changes and amount of affected customers/systems, I decided to release a hotfix for bz1702802 and bz1703330. My plan is to:

- deliver the HF in a week manner (no strict commitment, though)
- do not create extra 7.6.z errata for these two BZs
- include the changes in 7.7 and 8.1 (this is an obvious requirement from the nature of any HF)
  - in case 7.6.z errata would be needed, include the BZs there as well

Please raise your concerns against this plan until Wed 1st May EOB.
Comment 6 Pavel Moravec 2019-04-30 20:25:23 UTC 
Hi,
It would be great to verify the fix for RHEL7.7 on a real / not mocked system, could you please do so?


A yum repository for the build of sos-3.7-2.el7 (task 21377022) is available at:

http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/

You can install the rpms locally by putting this .repo file in your /etc/yum.repos.d/ directory:

http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/sos-3.7-2.el7.repo

RPMs and build logs can be found in the following locations:
http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/noarch/

The full list of available rpms is:
http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/noarch/sos-3.7-2.el7.src.rpm
http://brew-task-repos.usersys.redhat.com/repos/official/sos/3.7/2.el7/noarch/sos-3.7-2.el7.noarch.rpm

Build output will be available for the next 21 days.
Comment 8 Pavel Moravec 2019-04-30 21:10:08 UTC 
HF for RHEL7.6 is available at http://people.redhat.com/pmoravec/sos-3.6-17.el7_6.bz1702802_bz1703330/  (noarch rpm is sufficient, src rpm for FOSS reasons). Worth sharing to customers.
Comment 11 Emilien Macchi 2019-05-01 03:11:24 UTC 
Verified:

[root@undercloud sosreport-undercloud-2019-05-01-msjbpng]# pwd
/root/sosreport-undercloud-2019-05-01-msjbpng
[root@undercloud sosreport-undercloud-2019-05-01-msjbpng]# ls var/lib/mistral/config-download-latest/ansible.log
var/lib/mistral/config-download-latest/ansible.log

I'm not QE but I can tell the patch helped to collect /var/lib/mistral/config-download-latest/ansible.log which is what was requested.
Comment 14 errata-xmlrpc 2019-08-06 13:15:47 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2019:2295
Note You need to log in before you can comment on or make changes to this bug.