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Description of problem:
Error when unregister/unsubscribe at the second time on subscription-manager-gui
Version-Release number of selected component (if applicable):
subscription-manager-gui-1.24.4-1.el7.x86_64
tfm-rubygem-katello-3.10.0.46-1.el7sat.noarch
katello-3.10.0-0.6.rc1.el7sat.noarch
candlepin-2.5.15-1.el7sat.noarch
How reproducible:
always
Steps to Reproduce:
1. Register RHEL-7.7-20190424.0 system against Satelilte6.5-snapshot25.0 in CLI.
2. Open subscription-manager-gui, try to unreigster the system:
1) Click Unregister button, no response on GUI.
2) Click Unregister button again, an Error window prompts. Please refer attachment 'error_when_unregistering_at_the_second_try.png'
3) Check the rhsm.log: the same error also in rhsm.log.
3. Register system and auto-attach in CLI.
4. Open subscription-manager-gui, try to remove the subscription:
1) Click Remove button, no response on GUI.
2) Click Remove button again, the attached subscription disappears on GUI.
3) Check the rhsm.log:
2019-04-28 11:29:57,101 [INFO] subscription-manager-gui:10250:AsyncBindUnbindThread @connection.py:638 - Response: status=404, request="DELETE /rhsm/consumers/11bffbe2-7fd4-4d75-aff3-e336adf29b38/certificates/6927261600243094364"
2019-04-28 11:29:57,102 [ERROR] subscription-manager-gui:10250:AsyncBindUnbindThread @entitlement.py:331 - HTTP error (404 - Not Found): Entitlement Certificate with serial number "6927261600243094364" could not be found.
Actual results:
As step 2 and step 4.
Expected results:
System can be unregistered at the first try, and no error.
System can be unsubscribed at the first try, and no error.
Additional info:
Please refer attachment 'rhsm.log'
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2019:2008