Bug 170422 - Cups won't retry printing after a problem
Summary: Cups won't retry printing after a problem
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: cups
Version: 4
Hardware: i386
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact:
URL:
Whiteboard:
Keywords:
Depends On: 168485
Blocks:
TreeView+ depends on / blocked
 
Reported: 2005-10-11 16:00 UTC by Ed Friedman
Modified: 2008-08-02 23:40 UTC (History)
0 users

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Clone Of:
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Last Closed: 2007-01-22 13:54:04 UTC


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Description Ed Friedman 2005-10-11 16:00:19 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030624 Netscape/7.1

Description of problem:
Sometimes the print queue stops printing.  Lpq shows something like:
printer lp is not ready

Printing will not resume until root issues the command:  /usr/bin/enable lp


Version-Release number of selected component (if applicable):
cups-1.1.23-15.1

How reproducible:
Couldn't Reproduce

Steps to Reproduce:
1.Keep printing jobs
2.Wait for printer not ready to show up in lpq
3.Printer won't start again until the enable command is issued
  

Actual Results:  After the enable command, printing resumes until sometime in the future when it
stops again.  This happens occasionally, but seems to occur on all of our computers eventually.

Expected Results:  The printer not ready statement should never occur unless a disable command is specifically given.  If the printer is out of paper or out of toner, the appropriate error message should appear.  The cups daemon should automatically be trying to print to any printer with a problem until the printing goes through successfully.  This is the way it used to work under the RedHat operating systems.

Additional info:

This problem also occurs in FC3 - not sure if it occurred in FC2 (we only ran FC2 on a single machine for a short period of time).  I'm pretty sure that it didn't occur in FC1 and am positive that it never occurred under RedHat.

Comment 1 Tim Waugh 2005-10-11 16:07:14 UTC
This backend can do what you need:

http://www.linuxprinting.org//download/printing/beh

I would love to incorporate this automatically into the system-config-printer
configuration program, but it needs redesigning for that.

So, I'll set the bug for redesigning it as blocking this.

Comment 2 Christian Iseli 2007-01-22 11:55:56 UTC
This report targets the FC3 or FC4 products, which have now been EOL'd.

Could you please check that it still applies to a current Fedora release, and
either update the target product or close it ?

Thanks.

Comment 3 Tim Waugh 2007-01-22 13:54:04 UTC
The error policy can now be set using System->Administration->Printing,
selecting the printer, then the 'Policies' tab, and choosing an error policy. 
The default is stop-printer but abort-job and retry-job are alternatives.

Comment 4 Ed Friedman 2007-01-23 17:04:03 UTC
Now that the Policy can be set, this bug can be eliminated.


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