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Bug 1708105

Summary:	syspurpose unset operation is broken on RHEL 8.1
Product:	Red Hat Enterprise Linux 8	Reporter:	Rehana <redakkan>
Component:	subscription-manager	Assignee:	Jiri Hnidek <jhnidek>
Status:	CLOSED ERRATA	QA Contact:	Red Hat subscription-manager QE Team <rhsm-qe>
Severity:	medium	Docs Contact:
Priority:	high
Version:	8.1	CC:	cdonnell, csnyder, jhnidek, jsefler, ktordeur, skallesh
Target Milestone:	rc	Keywords:	Regression, Triaged
Target Release:	8.1	Flags:	pm-rhel: mirror+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1739699 (view as bug list)		Environment:
Last Closed:	2019-11-05 22:15:36 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1708794, 1739699

Description Rehana 2019-05-09 07:26:35 UTC

Description of problem:


Version-Release number of selected component (if applicable):

# subscription-manager version

server type: This system is currently not registered.
subscription management server: 2.3.17-1
subscription management rules: 5.35
subscription-manager: 1.25.5-1.el8

How reproducible:

always
Steps to Reproduce:
[root@kvm-01-guest16 ~]# syspurpose unset sla
'name'
[root@kvm-01-guest16 ~]# syspurpose show
{
  "role": "Red Hat Enterprise Linux Compute Node",
  "service_level_agreement": "Standard",
  "usage": "Production"
}
[root@kvm-01-guest16 ~]# syspurpose unset role
'name'
[root@kvm-01-guest16 ~]# syspurpose show
{
  "role": "Red Hat Enterprise Linux Compute Node",
  "service_level_agreement": "Standard",
  "usage": "Production"
}

try the same using subscription-manage role module 

[root@kvm-01-guest16 ~]# subscription-manager role --unset
role unset.
[root@kvm-01-guest16 ~]# syspurpose show
{
  "service_level_agreement": "Standard",
  "usage": "Production"
}

Actual results:
syspurpose unset operation is broken

Expected results:
user should be successfully allowed to unset


Additional info:

2019-05-09 09:22:19,287 [DEBUG] syspurpose:19215:MainThread @cli.py:296 - Running the syspurpose utility...
2019-05-09 09:22:19,293 [DEBUG] syspurpose:19215:MainThread @identity.py:138 - Loading consumer info from identity certificates.
2019-05-09 09:22:19,293 [DEBUG] syspurpose:19215:MainThread @identity.py:149 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2019-05-09 09:22:19,294 [DEBUG] syspurpose:19215:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2019-05-09 09:22:19,294 [DEBUG] syspurpose:19215:MainThread @files.py:319 - Successfully read local syspurpose contents.
2019-05-09 09:22:19,294 [DEBUG] syspurpose:19215:MainThread @files.py:356 - Successfully read cached syspurpose contents.
2019-05-09 09:22:19,294 [DEBUG] syspurpose:19215:MainThread @files.py:462 - Unsetting value 'None' of key 'sla'.
2019-05-09 09:22:28,453 [DEBUG] syspurpose:19220:MainThread @cli.py:296 - Running the syspurpose utility...
2019-05-09 09:22:28,459 [DEBUG] syspurpose:19220:MainThread @identity.py:138 - Loading consumer info from identity certificates.
2019-05-09 09:22:28,459 [DEBUG] syspurpose:19220:MainThread @identity.py:149 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2019-05-09 09:22:28,460 [DEBUG] syspurpose:19220:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2019-05-09 09:22:28,460 [DEBUG] syspurpose:19220:MainThread @files.py:319 - Successfully read local syspurpose contents.
2019-05-09 09:22:28,461 [DEBUG] syspurpose:19220:MainThread @files.py:356 - Successfully read cached syspurpose contents.
2019-05-09 09:22:28,461 [DEBUG] syspurpose:19220:MainThread @files.py:273 - Attempting to sync syspurpose content...
2019-05-09 09:22:28,462 [DEBUG] syspurpose:19220:MainThread @connection.py:543 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem
2019-05-09 09:22:28,462 [DEBUG] syspurpose:19220:MainThread @connection.py:591 - Making request: GET /subscription/status
2019-05-09 09:22:30,141 [DEBUG] syspurpose:19220:MainThread @connection.py:638 - Response: status=200, request="GET /subscription/status"
2019-05-09 09:22:30,142 [DEBUG] syspurpose:19220:MainThread @connection.py:977 - Server has the following capabilities: ['instance_multiplier', 'derived_product', 'vcpu', 'cert_v3', 'remove_by_pool_id', 'syspurpose', 'storage_band', 'cores', 'hypervisors_async', 'org_level_content_access', 'guest_limit', 'ram', 'batch_bind', 'combined_reporting']
2019-05-09 09:22:30,143 [DEBUG] syspurpose:19220:MainThread @files.py:334 - Failed to read remote syspurpose from server: no available connection, or the consumer is not registered.
2019-05-09 09:22:30,143 [DEBUG] syspurpose:19220:MainThread @files.py:552 - Attempting a three-way merge...
2019-05-09 09:22:30,143 [DEBUG] syspurpose:19220:MainThread @files.py:373 - Failed to update remote syspurpose on the server: no available connection, or the consumer is not registered.
2019-05-09 09:22:30,144 [DEBUG] syspurpose:19220:MainThread @files.py:506 - Successfully updated syspurpose values at '/etc/rhsm/syspurpose/syspurpose.json'.
2019-05-09 09:22:30,145 [DEBUG] syspurpose:19220:MainThread @files.py:506 - Successfully updated syspurpose values at '/var/lib/rhsm/cache/syspurpose.json'.
2019-05-09 09:22:30,145 [DEBUG] syspurpose:19220:MainThread @files.py:296 - Successfully synced system purpose.
2019-05-09 09:22:45,293 [DEBUG] syspurpose:19231:MainThread @cli.py:296 - Running the syspurpose utility...
2019-05-09 09:22:45,299 [DEBUG] syspurpose:19231:MainThread @identity.py:138 - Loading consumer info from identity certificates.
2019-05-09 09:22:45,299 [DEBUG] syspurpose:19231:MainThread @identity.py:149 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2019-05-09 09:22:45,300 [DEBUG] syspurpose:19231:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2019-05-09 09:22:45,301 [DEBUG] syspurpose:19231:MainThread @files.py:319 - Successfully read local syspurpose contents.
2019-05-09 09:22:45,301 [DEBUG] syspurpose:19231:MainThread @files.py:356 - Successfully read cached syspurpose contents.
2019-05-09 09:22:45,301 [DEBUG] syspurpose:19231:MainThread @files.py:462 - Unsetting value 'Red Hat Enterprise Linux Compute Node' of key 'role'.
2019-05-09 09:22:55,808 [DEBUG] syspurpose:19237:MainThread @cli.py:296 - Running the syspurpose utility...
2019-05-09 09:22:55,814 [DEBUG] syspurpose:19237:MainThread @identity.py:138 - Loading consumer info from identity certificates.
2019-05-09 09:22:55,814 [DEBUG] syspurpose:19237:MainThread @identity.py:149 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2019-05-09 09:22:55,815 [DEBUG] syspurpose:19237:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2019-05-09 09:22:55,815 [DEBUG] syspurpose:19237:MainThread @files.py:319 - Successfully read local syspurpose contents.
2019-05-09 09:22:55,815 [DEBUG] syspurpose:19237:MainThread @files.py:356 - Successfully read cached syspurpose contents.
2019-05-09 09:22:55,815 [DEBUG] syspurpose:19237:MainThread @files.py:273 - Attempting to sync syspurpose content...
2019-05-09 09:22:55,817 [DEBUG] syspurpose:19237:MainThread @connection.py:543 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem
2019-05-09 09:22:55,817 [DEBUG] syspurpose:19237:MainThread @connection.py:591 - Making request: GET /subscription/status
2019-05-09 09:22:56,497 [DEBUG] syspurpose:19237:MainThread @connection.py:638 - Response: status=200, request="GET /subscription/status"
2019-05-09 09:22:56,498 [DEBUG] syspurpose:19237:MainThread @connection.py:977 - Server has the following capabilities: ['instance_multiplier', 'derived_product', 'vcpu', 'cert_v3', 'remove_by_pool_id', 'syspurpose', 'storage_band', 'cores', 'hypervisors_async', 'org_level_content_access', 'guest_limit', 'ram', 'batch_bind', 'combined_reporting']
2019-05-09 09:22:56,499 [DEBUG] syspurpose:19237:MainThread @files.py:334 - Failed to read remote syspurpose from server: no available connection, or the consumer is not registered.
2019-05-09 09:22:56,499 [DEBUG] syspurpose:19237:MainThread @files.py:552 - Attempting a three-way merge...
2019-05-09 09:22:56,499 [DEBUG] syspurpose:19237:MainThread @files.py:373 - Failed to update remote syspurpose on the server: no available connection, or the consumer is not registered.
2019-05-09 09:22:56,500 [DEBUG] syspurpose:19237:MainThread @files.py:506 - Successfully updated syspurpose values at '/etc/rhsm/syspurpose/syspurpose.json'.
2019-05-09 09:22:56,502 [DEBUG] syspurpose:19237:MainThread @files.py:506 - Successfully updated syspurpose values at '/var/lib/rhsm/cache/syspurpose.json'.
2019-05-09 09:22:56,502 [DEBUG] syspurpose:19237:MainThread @files.py:296 - Successfully synced system purpose.
^C

Comment 2 Rehana 2019-06-18 10:20:42 UTC

Reproducing the failure : 

subscription management server: 2.3.17-1
subscription management rules: 5.35
subscription-manager: 1.25.6-1.el8

[root@kvm-06-guest16 ~]# syspurpose set-role "RHEL Server"; syspurpose set-usage "Production"; syspurpose set-sla "Premium"
role set to "RHEL Server".
usage set to "Production".
service_level_agreement set to "Premium".

[root@kvm-06-guest16 ~]# syspurpose show
{
  "role": "RHEL Server",
  "service_level_agreement": "Premium",
  "usage": "Production"
}

[root@kvm-06-guest16 ~]# syspurpose unset role
'name'

Comment 3 Shwetha Kallesh 2019-06-20 11:41:36 UTC

Verification:
[root@kvm-01-guest17 ~]# subscription-manager version
subscription-manager: 1.25.11-1.el8

[root@kvm-01-guest17 ~]# syspurpose set-sla foo
service_level_agreement set to "foo".
[root@kvm-01-guest17 ~]# syspurpose set-role foorole
role set to "foorole".
[root@kvm-01-guest17 ~]# syspurpose set-usage foousage
usage set to "foousage".
[root@kvm-01-guest17 ~]# syspurpose show
{
  "role": "foorole",
  "service_level_agreement": "foo",
  "usage": "foousage"
}

[root@kvm-01-guest17 ~]# syspurpose add-addons adddd
Added adddd to addons.
addons updated.
[root@kvm-01-guest17 ~]# syspurpose show
{
  "addons": [
    "adddd"
  ],
  "role": "foorole",
  "service_level_agreement": "foo",
  "usage": "foousage"
}
[root@kvm-01-guest17 ~]# syspurpose unset-sla
service_level_agreement unset.
[root@kvm-01-guest17 ~]# syspurpose show
{
  "addons": [
    "adddd"
  ],
  "role": "foorole",
  "usage": "foousage"
}
[root@kvm-01-guest17 ~]# syspurpose unset-role
role unset.
[root@kvm-01-guest17 ~]# syspurpose unset-usage
usage unset.
[root@kvm-01-guest17 ~]# syspurpose show
{
  "addons": [
    "adddd"
  ]
}
[root@kvm-01-guest17 ~]# syspurpose unset-addons
addons unset.
[root@kvm-01-guest17 ~]# syspurpose show
{}

Comment 5 errata-xmlrpc 2019-11-05 22:15:36 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:3561