Red Hat Bugzilla – Bug 171007
powermate module does not recognize Griffin Powermate device
Last modified: 2007-11-30 17:07:08 EST
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Description of problem:
We tested a Griffin Powermate with the latest kernel of RHEL3, but it is not correctly recognized from the kernel: The error message was "Expected payload of 3 bytes, found 6 bytes!"
Oct 13 17:32:12 viola kernel: hub.c: new USB device 00:1f.4-1, assigned address 3
Oct 13 17:32:12 viola kernel: usb.c: USB device 3 (vend/prod 0x77d/0x410) is not claimed by any active driver.
Oct 13 17:32:15 viola /etc/hotplug/usb.agent: Setup powermate hid for USB product 77d/410/400
Oct 13 17:32:15 viola kernel: usb.c: registered new driver powermate
Oct 13 17:32:15 viola kernel: powermate: Expected payload of 3 bytes, found 6 bytes!
Oct 13 17:32:15 viola kernel: input: Griffin PowerMate on input1
Version-Release number of selected component (if applicable):
admin@viola(66)# modinfo powermate
description: "Griffin Technology, Inc PowerMate driver"
author: "William R Sowerbutts"
Steps to Reproduce:
1.Plugin powermate device
2. type 'dmesg'
3. Compile user tools from http://sowerbutts.com/powermate/powermate-1.0.tgz
4. call 'rotomatic'
Actual Results: No Powermate device was found
Expected Results: The testprogram should display the rotate steps.
I have rebuild a custom kernel and aplied the 2.4.21 patch from: http://sowerbutts.com/powermate/powermate-2.4.21.patch
With this modified module testprogram shows the expexted results.
But this is no sulution, because this would prevent our customers from updateing the kernel from future versions, as we can't expect them to recompile new kernels
and apply patches to c file.
Created attachment 120050 [details]
tar file with the user utilities
This is the tar file with the user utilities
Created attachment 120052 [details]
patch from http://sowerbutts.com/powermate/powermate-2.4.21.patch
This patch, if aplied to /usr/src/linux/driver/usb/powermate.c does fix the
This patch is in RHEL 4 already. Is a migration feasible?
Not at this time. The current Hardware at customers site (HP-xw4200/xw4300) is
still delivered with RHEL3, and the roadmap of our software does not include RHEL4
either for the next 6 month.
QE ack for 3.9.
RHEL3.9 is a bugfix only release but this is a Feature addition. It does not
seem to me that this driver should have recognize the hardware?
I understand that the customer has been waiting for this a long time but I do
not see how I could ACK it after RHEL3U8.
This is simply a bug fix from upstream 2.4.22 (from 3 years ago),
so I'm removing the FutureFeature keyword.
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux maintenance release. Product Management has requested
further review of this request by Red Hat Engineering, for potential
inclusion in a Red Hat Enterprise Linux Update release for currently deployed
products. This request is not yet committed for inclusion in an Update
A fix for this problem has just been committed to the RHEL3 U9
patch pool this evening (in kernel version 2.4.21-47.4.EL).
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on the solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.