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Bug 1712796

Summary: Misleading error message when installed product certificates are corrupted
Product: Red Hat Enterprise Linux 8 Reporter: Rehana <redakkan>
Component: subscription-managerAssignee: candlepin-bugs
Status: CLOSED DUPLICATE QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: medium Docs Contact:
Priority: medium    
Version: 8.1CC: csnyder, shughes
Target Milestone: rcKeywords: Triaged
Target Release: 8.0Flags: pm-rhel: mirror+
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-02-01 07:40:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Rehana 2019-05-22 09:23:49 UTC 
Description of problem:
edit /etc/pki/product-default/<pid>.pem with some junk values and try to register the system

Version-Release number of selected component (if applicable):
subscription management server: 2.7.0-1
subscription management rules: 5.37
subscription-manager: 1.25.5-1.el8

How reproducible:


Steps to Reproduce:
1.Try to register the system 
2.
3.

Actual results:
# subscription-manager register
System certificates corrupted. Please reregister.

2019-05-22 05:18:03,251 [ERROR] subscription-manager:25055:MainThread @managercli.py:519 - Error loading certificate: /etc/pki/product-default/486.pem


Expected results:
^^ notice the above message and log entry from the rhsm.log, the re-register will never work until the corrupted certificates are fixed,IMHO instead of displaying "Please reregister", link to a KBase article (if there is any ) that helps in resolving/explaining the issue will be a nice to have

Additional info:
Comment 8 RHEL Program Management 2021-02-01 07:40:58 UTC 
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release.  Therefore, it is being closed.  If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.
Comment 9 Pino Toscano 2022-12-12 14:49:31 UTC 
Better error reporting for /etc/pki/product-default/*.pem files that cannot be loaded is done as part of the changes of bug 1971995.

Hence, closing this as duplicate of it.

*** This bug has been marked as a duplicate of bug 1971995 ***