Description of problem:
When generating a report, sometimes, after getting to Download page, the error "Internal Server Error: the server was unable to finish the request. This may be caused by unavailability of some required service, incorrect API call or a server-side bug. There may be more information in the server's logs." is shown and the report is not generated.
There is "NoMethodError: undefined method `' for nil:NilClass" with traceback in production.log (attached).
This only happened to me once and I don't know how to trigger it. The only nonstandard thing in that case was "Generate at" set to past but I couldn't reproduce again this way.
Version-Release number of selected component (if applicable):
Reproduced on Sat 6.6 snap 4.
Only happened once (in ~ 100 attempts)
Steps to Reproduce:
1. Monitoring -> Report Templates
2. Generate any template
Sometimes, it fails with an error and traceback
This should always work
Created attachment 1574345 [details]
Created redmine issue https://projects.theforeman.org/issues/26942 from this bug
Upstream bug assigned to firstname.lastname@example.org
Moving this bug to POST for triage into Satellite 6 since the upstream issue https://projects.theforeman.org/issues/26942 has been resolved.
I have opened the PR, sorry for the delay :(
Verified sanity-only (since no reproducer) with Sat 6.6 snap 11, generating reports works.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.