Bug 1722849 - [TELEMETRY FOLLOW-UP] machine-config cluster is reporting degraded
Summary: [TELEMETRY FOLLOW-UP] machine-config cluster is reporting degraded
Keywords:
Status: CLOSED DUPLICATE of bug 1723327
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Machine Config Operator
Version: 4.1.z
Hardware: Unspecified
OS: Unspecified
unspecified
low
Target Milestone: ---
: ---
Assignee: Antonio Murdaca
QA Contact: Micah Abbott
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-06-21 13:49 UTC by Eric Jones
Modified: 2019-06-27 15:43 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-06-27 15:35:40 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
part-ab (19.00 MB, application/octet-stream)
2019-06-27 15:29 UTC, Eric Rich
no flags Details
part-ac (19.00 MB, application/octet-stream)
2019-06-27 15:29 UTC, Eric Rich
no flags Details
part-ad (19.00 MB, application/octet-stream)
2019-06-27 15:29 UTC, Eric Rich
no flags Details
part-ae (19.00 MB, application/octet-stream)
2019-06-27 15:29 UTC, Eric Rich
no flags Details
part-af (19.00 MB, application/octet-stream)
2019-06-27 15:30 UTC, Eric Rich
no flags Details
part-ag (19.00 MB, application/octet-stream)
2019-06-27 15:30 UTC, Eric Rich
no flags Details
part-ah (19.00 MB, application/octet-stream)
2019-06-27 15:30 UTC, Eric Rich
no flags Details
part-ai (19.00 MB, application/octet-stream)
2019-06-27 15:30 UTC, Eric Rich
no flags Details
part-aj (19.00 MB, application/octet-stream)
2019-06-27 15:31 UTC, Eric Rich
no flags Details
part-ak (19.00 MB, application/octet-stream)
2019-06-27 15:31 UTC, Eric Rich
no flags Details
part-al (19.00 MB, application/octet-stream)
2019-06-27 15:31 UTC, Eric Rich
no flags Details
part-am (19.00 MB, application/octet-stream)
2019-06-27 15:31 UTC, Eric Rich
no flags Details
part-an (19.00 MB, application/octet-stream)
2019-06-27 15:32 UTC, Eric Rich
no flags Details
part-ao (19.00 MB, application/octet-stream)
2019-06-27 15:32 UTC, Eric Rich
no flags Details
part-ap (19.00 MB, application/octet-stream)
2019-06-27 15:32 UTC, Eric Rich
no flags Details
part-aq (19.00 MB, application/octet-stream)
2019-06-27 15:32 UTC, Eric Rich
no flags Details
part-ar (19.00 MB, application/octet-stream)
2019-06-27 15:32 UTC, Eric Rich
no flags Details
part-at (19.00 MB, application/octet-stream)
2019-06-27 15:33 UTC, Eric Rich
no flags Details
part-av (19.00 MB, application/octet-stream)
2019-06-27 15:33 UTC, Eric Rich
no flags Details
part-aw (19.00 MB, application/octet-stream)
2019-06-27 15:34 UTC, Eric Rich
no flags Details
part-ax (19.00 MB, application/octet-stream)
2019-06-27 15:34 UTC, Eric Rich
no flags Details
part-ay (19.00 MB, application/octet-stream)
2019-06-27 15:34 UTC, Eric Rich
no flags Details
part-az (11.65 MB, application/octet-stream)
2019-06-27 15:34 UTC, Eric Rich
no flags Details
part-as (19.00 MB, application/octet-stream)
2019-06-27 15:36 UTC, Eric Rich
no flags Details
part-au (19.00 MB, application/octet-stream)
2019-06-27 15:36 UTC, Eric Rich
no flags Details

Description Eric Jones 2019-06-21 13:49:58 UTC
Engineering noted that the machine-config cluster is reporting degraded in the telemetry reporting for cluster 0cd9f27a-7d0a-46f1-8071-274dbdbbbcd4

As such, we have created the attached ticket to reach out to the customer to collect the must-gather output to investigate further.

Support will provide the collected data once we receive it from the customer.

Comment 2 Eric Rich 2019-06-27 15:29:15 UTC
Created attachment 1585247 [details]
part-ab

Comment 3 Eric Rich 2019-06-27 15:29:28 UTC
Created attachment 1585248 [details]
part-ac

Comment 4 Eric Rich 2019-06-27 15:29:42 UTC
Created attachment 1585249 [details]
part-ad

Comment 5 Eric Rich 2019-06-27 15:29:57 UTC
Created attachment 1585250 [details]
part-ae

Comment 6 Eric Rich 2019-06-27 15:30:11 UTC
Created attachment 1585251 [details]
part-af

Comment 7 Eric Rich 2019-06-27 15:30:25 UTC
Created attachment 1585252 [details]
part-ag

Comment 8 Eric Rich 2019-06-27 15:30:39 UTC
Created attachment 1585253 [details]
part-ah

Comment 9 Eric Rich 2019-06-27 15:30:53 UTC
Created attachment 1585254 [details]
part-ai

Comment 10 Eric Rich 2019-06-27 15:31:06 UTC
Created attachment 1585255 [details]
part-aj

Comment 11 Eric Rich 2019-06-27 15:31:20 UTC
Created attachment 1585256 [details]
part-ak

Comment 12 Eric Rich 2019-06-27 15:31:34 UTC
Created attachment 1585258 [details]
part-al

Comment 13 Eric Rich 2019-06-27 15:31:47 UTC
Created attachment 1585259 [details]
part-am

Comment 14 Eric Rich 2019-06-27 15:32:01 UTC
Created attachment 1585260 [details]
part-an

Comment 15 Eric Rich 2019-06-27 15:32:15 UTC
Created attachment 1585261 [details]
part-ao

Comment 16 Eric Rich 2019-06-27 15:32:28 UTC
Created attachment 1585262 [details]
part-ap

Comment 17 Eric Rich 2019-06-27 15:32:42 UTC
Created attachment 1585263 [details]
part-aq

Comment 18 Eric Rich 2019-06-27 15:32:55 UTC
Created attachment 1585264 [details]
part-ar

Comment 19 Eric Rich 2019-06-27 15:33:22 UTC
Created attachment 1585266 [details]
part-at

Comment 20 Antonio Murdaca 2019-06-27 15:33:39 UTC
The issue here for 4.1.0 -> 4.1.2 is tracked (and being fixed already) here: https://bugzilla.redhat.com/show_bug.cgi?id=1723327

For future issues like this, here's the full workaround steps https://bugzilla.redhat.com/show_bug.cgi?id=1723327#c20

Also, this is a one-off issue, meaning if you got it during 4.1.0 -> 4.1.2, there's no more way for it to happen when doing 4.1.2 -> 4.1.3 

The bug referenced is being validated and fixed but it's not making 4.1.3 just yet (or 4.1.4) so we might still have customers upgrading from the first time to a not fixed release that might experience this issue.

Setting this as duplicate of 1723327

Comment 21 Eric Rich 2019-06-27 15:33:49 UTC
Created attachment 1585268 [details]
part-av

Comment 22 Eric Rich 2019-06-27 15:34:03 UTC
Created attachment 1585269 [details]
part-aw

Comment 23 Eric Rich 2019-06-27 15:34:16 UTC
Created attachment 1585270 [details]
part-ax

Comment 24 Eric Rich 2019-06-27 15:34:30 UTC
Created attachment 1585271 [details]
part-ay

Comment 25 Eric Rich 2019-06-27 15:34:40 UTC
Created attachment 1585272 [details]
part-az

Comment 26 Antonio Murdaca 2019-06-27 15:35:40 UTC

*** This bug has been marked as a duplicate of bug 1723327 ***

Comment 27 Eric Rich 2019-06-27 15:36:07 UTC
Created attachment 1585273 [details]
part-as

Comment 28 Eric Rich 2019-06-27 15:36:23 UTC
Created attachment 1585274 [details]
part-au


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