Bug 1728987 - Cannot run RHEV-toolsSetup.exe in EFI Windows systems
Summary: Cannot run RHEV-toolsSetup.exe in EFI Windows systems
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: rhv-guest-tools-iso
Version: 4.3.0
Hardware: x86_64
OS: Linux
high
high
Target Milestone: ovirt-4.4.0
: 4.4.0
Assignee: Gal Zaidman
QA Contact: Petr Matyáš
URL:
Whiteboard:
Depends On: 1745298
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-07-11 07:16 UTC by Juan Orti
Modified: 2023-12-15 16:37 UTC (History)
8 users (show)

Fixed In Version: virtio-win-1.9.10-3.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-08-05 06:20:44 UTC
oVirt Team: Integration
Target Upstream Version:
Embargoed:
lsvaty: testing_plan_complete-


Attachments (Terms of Use)
Error message (52.80 KB, image/png)
2019-07-11 07:16 UTC, Juan Orti
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 3351061 0 None None Installation of RHEV Guest Tools in Windows guest fails 2019-07-11 07:16:31 UTC

Description Juan Orti 2019-07-11 07:16:32 UTC
Created attachment 1589315 [details]
Error message

Description of problem:
When running the guest tool installer in a Windows 10 with EFI, the installer fails with the error:

"Installation of RHEV-Tools on the Guest should be performed only when running on RHEL 6 type Host (RHEV-H or RHEL). Installation aborted."

Version-Release number of selected component (if applicable):
rhv-guest-tools-iso-4.3-8.el7ev.noarch

How reproducible:
Always

Steps to Reproduce:
1. Install Windows 10 x64 on a EFI VM
2. Mount RHV-toolsSetup_4.3_8.iso
3. Run RHEV-toolsSetup.exe

Actual results:

"Installation of RHEV-Tools on the Guest should be performed only when running on RHEL 6 type Host (RHEV-H or RHEL). Installation aborted."

Expected results:
Drivers and guest agent installed

Additional info:
This is probably because the installer is checking for the "Seabios" string in the BIOS model, but this is a EFI system.

Comment 1 Michal Skrivanek 2019-07-12 04:15:45 UTC
UEFI is tech preview in 4.3, please use msi installers to install the qemu guest agent and drivers individually

Comment 2 Gal Zaidman 2019-08-26 09:17:17 UTC
Added dependency to 1745324 since on 4.4 we will have a new installer that will fix that issue

Comment 3 Daniel Gur 2019-08-28 13:15:05 UTC
sync2jira

Comment 4 Daniel Gur 2019-08-28 13:20:08 UTC
sync2jira

Comment 5 Sandro Bonazzola 2020-01-08 14:12:51 UTC
The new installer has been added to virtio-win for RHEL 8.1.1 through bug #1745298.
I'm moving this to ON_QA for verifying the new installer on Q35/EFI guests running Windows 10.
Please note that despite the component for this bug is rhv-guest-tools-iso, the component won't be shipped in RHV 4.4 and Virtio-Win ISO from RHEL 8.1.1 must be used instead.
If it would be considered better for tracking, I'm ok with having this bug closed with resolution cantfix and having a new one marked as test only for virtio-win installer

Comment 6 Petr Matyáš 2020-01-09 10:52:32 UTC
Verified with virtio-win-1.9.10.iso

Comment 10 Sandro Bonazzola 2020-08-05 06:20:44 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2020:0351


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