Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Document URL: 

https://access.redhat.com/documentation/en-us/red_hat_satellite/6.5/html/installing_satellite_server_from_a_disconnected_network/installing_satellite_server#installing_from_the_offline_repositories

Section Number and Name: 

2.1.3. Installing from the Offline Repositories

Describe the issue: 

In the section (2.1.3. Installing from the Offline Repositories)

Subpoint:- 5. Run the installation script in the mounted directory.

It is mentioned to run the script, however it is not mentioned to execute the satellite-installer --scenario satellite to apply the configuration.

Suggestions for improvement: 

Add a note to execute the command satellite-installer --scenario satellite to apply the configuration with a hyperlink pointing to the section (2.2.4. Specifying Installation Options)

Additional information: 

As the above note is not present, so customers are getting confused and are executing the steps mentioned in the section (2.2.1. Enabling the Disconnected Mode)

These changes are now live on the customer portal:

6.5 Installing Satellite Server from a Disconnected Network
https://access.redhat.com/documentation/en-us/red_hat_satellite/6.5/html/installing_satellite_server_from_a_disconnected_network/installing_satellite_server#installing_from_the_offline_repositories

6.4 Installing Satellite Server from a Disconnected Network
https://access.redhat.com/documentation/en-us/red_hat_satellite/6.4/html/installing_satellite_server_from_a_disconnected_network/installing_satellite_server#installing_from_the_offline_repositories
Thank you