Description of problem: One service request remains in pending state, when logs are checked below error is seen in automation.log [----] I, [2019-07-16T10:45:14.462559 #10293:58b114] INFO -- : Q-task_id([service_template_provision_request_1000000001495]) <AEMethod [/ManageIQ/System/CommonMethods/QuotaMethods/used]> Starting [----] E, [2019-07-16T10:45:16.061382 #10293:12ba0858] ERROR -- : Q-task_id([service_template_provision_request_1000000001495]) <AEMethod used> The following error occurred during method evaluation: [----] E, [2019-07-16T10:45:16.061977 #10293:12ba0858] ERROR -- : Q-task_id([service_template_provision_request_1000000001495]) <AEMethod used> DRb::DRbConnError: Connection reset by peer [----] E, [2019-07-16T10:45:16.063464 #10293:12ba0858] ERROR -- : Q-task_id([service_template_provision_request_1000000001495]) <AEMethod used> (drbunix:///tmp/automation_engine20190716-10293-1coxjr9) /opt/rh/rh-ruby23/root/usr/share/ruby/drb/drb.rb:575:in `read' Version-Release number of selected component (if applicable): 5.9.4.7 How reproducible: First occurance at Cu env Steps to Reproduce: 1. Provision a service on Vmware provider 2. 3. Actual results: service request stays in pending state Expected results: service request should provision successfully Additional info: Other requests are successful
Cu has agreed to archive the case as this issue couldn't be reproduced. You can close this BZ Thanks