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Created attachment 1593112 [details] evm.log Description of problem: ======================= Instance Utilization is grayed out and evm.log show Internal Server Error ERROR -- : MIQ(ManageIQ::Providers::Openstack::CloudManager::MetricsCapture#perf_collect_metrics) [realtime] for: [ManageIQ::Providers::Openstack::CloudManager::Vm], [11000000000013], [instance-adm] Unhandled exception during perf data collection: [Expected(200) <=> Actual(500 InternalServerError) Version-Release number of selected component: ============================================= CFME 5.11.0.14 RHOS_TRUNK-15.0-RHEL-8-20190701.n.0 How reproducible: ================= 100% Steps to Reproduce: =================== 1. Deploy RHOS 15 HA SSL 2. Add OSP as cloud provider 3. Create an instance (from Cirros image) 4. Wait for target refresh Actual results: =============== Instance Utilization is grayed out [----] E, [2019-07-24T06:38:06.179259 #30881:2ae5dfb925b8] ERROR -- : MIQ(ManageIQ::Providers::Openstack::CloudManager::MetricsCapture#perf_collect_metrics) [realtime] for: [ManageIQ::Providers::Openstack::CloudManager::Vm], [11000000000013], [instance-adm] Unhandled exception during perf data collection: [Expected(200) <=> Actual(500 InternalServerError) excon.error.response :body => "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\n<html><head>\n<title>500 Internal Server Error</title>\n</head><body>\n<h1>Internal Server Error</h1>\n<p>The server encountered an internal error or\nmisconfiguration and was unable to complete\nyour request.</p>\n<p>Please contact the server administrator at \n [no address given] to inform them of the time this error occurred,\n and the actions you performed just before this error.</p>\n<p>More information about this error may be available\nin the server error log.</p>\n</body></html>\n" :cookies => [ ] :headers => { "Content-Length" => "531" "Content-Type" => "text/html; charset=iso-8859-1" "Date" => "Wed, 24 Jul 2019 10:38:06 GMT" "Server" => "Apache" } :host => "10.0.0.101" :local_address => "10.0.0.81" :local_port => 46298 :path => "/v1/resource/generic/f4631c67-83fd-42a4-9a68-4ec50fa9a2c9/metric/memory.usage/measures" :port => 13041 :reason_phrase => "Internal Server Error" :remote_ip => "10.0.0.101" :status => 500 :status_line => "HTTP/1.1 500 Internal Server Error\r\n" ], class: [Excon::Error::InternalServerError] [----] E, [2019-07-24T06:38:06.179491 #30881:2ae5dfb925b8] ERROR -- : MIQ(ManageIQ::Providers::Openstack::CloudManager::MetricsCapture#perf_collect_metrics) [realtime] for: [ManageIQ::Providers::Openstack::CloudManager::Vm], [11000000000013], [instance-adm] Timings at time of error: {:capture_state=>0.0014889240264892578, :connect=>1.3005270957946777, :capture_counters=>1.0493550300598145, :capture_counter_values=>0.06941938400268555} [----] E, [2019-07-24T06:38:06.179742 #30881:2ae5dfb925b8] ERROR -- : [Excon::Error::InternalServerError]: Expected(200) <=> Actual(500 InternalServerError) excon.error.response :body => "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\n<html><head>\n<title>500 Internal Server Error</title>\n</head><body>\n<h1>Internal Server Error</h1>\n<p>The server encountered an internal error or\nmisconfiguration and was unable to complete\nyour request.</p>\n<p>Please contact the server administrator at \n [no address given] to inform them of the time this error occurred,\n and the actions you performed just before this error.</p>\n<p>More information about this error may be available\nin the server error log.</p>\n</body></html>\n" :cookies => [ ] :headers => { "Content-Length" => "531" "Content-Type" => "text/html; charset=iso-8859-1" "Date" => "Wed, 24 Jul 2019 10:38:06 GMT" "Server" => "Apache" } :host => "10.0.0.101" :local_address => "10.0.0.81" :local_port => 46298 :path => "/v1/resource/generic/f4631c67-83fd-42a4-9a68-4ec50fa9a2c9/metric/memory.usage/measures" :port => 13041 :reason_phrase => "Internal Server Error" :remote_ip => "10.0.0.101" :status => 500 :status_line => "HTTP/1.1 500 Internal Server Error\r\n" Method:[block (2 levels) in <class:LogProxy>] Expected results: ================= Utilization is enabled, no errors Additional info: ================ evm.log is enclosed
Does this scenario work on previous OSP versions?
(In reply to Sudhir Mallamprabhakara from comment #1) > Does this scenario work on previous OSP versions? I cat reproduce it because of: https://bugzilla.redhat.com/show_bug.cgi?id=1727275#c9
(In reply to Ido Ovadia from comment #2) > (In reply to Sudhir Mallamprabhakara from comment #1) > > Does this scenario work on previous OSP versions? > I can't reproduce it because of: https://bugzilla.redhat.com/show_bug.cgi?id=1727275#c9
Ido, Blocker BZ is verified. Can you try now pls?
(In reply to Sudhir Mallamprabhakara from comment #1) > Does this scenario work on previous OSP versions? Works fine on OSP 10 and CFME 5.11.0.19