Hide Forgot
Description of problem: Puppet Agent4 fails on a CFME appliance. Version-Release number of selected component (if applicable): 1) CFME-5.10.6 2) Satellite 6.3 with puppet4 How reproducible: Always Steps to Reproduce: 1. Install puppet on the Appliance from rhel-7-server-satellite-tools-6.3-puppet4-rpms 2. Run "puppet --version" or any other puppet commands on the appliance. Actual results: Puppet utility fails on the appliance. Expected results: Puppet agent should run on the appliance for integration of puppet with the CFME Appliance. Additional info: ==== [root@cfme ~]# puppet --version /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:160:in `chdir': ERROR: Failed to build gem native extension. (Gem::Ext::BuildError) No such file or directory @ dir_chdir - /usr/share/gems/gems/bcrypt-3.1.12/ext/mri Gem files will remain installed in /usr/share/gems/gems/bcrypt-3.1.12 for inspection. Results logged to /usr/share/gems/extensions/x86_64-linux/2.1.0/bcrypt-3.1.12/gem_make.out from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:160:in `block in build_extension' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:159:in `synchronize' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:159:in `build_extension' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:198:in `block in build_extensions' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:195:in `each' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/ext/builder.rb:195:in `build_extensions' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/specification.rb:1438:in `block in build_extensions' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/user_interaction.rb:45:in `use_ui' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/specification.rb:1436:in `build_extensions' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/stub_specification.rb:60:in `build_extensions' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/basic_specification.rb:56:in `contains_requirable_file?' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/specification.rb:927:in `block in find_inactive_by_path' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/specification.rb:926:in `each' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/specification.rb:926:in `find' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/specification.rb:926:in `find_inactive_by_path' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems.rb:185:in `try_activate' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/core_ext/kernel_require.rb:132:in `rescue in require' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/core_ext/kernel_require.rb:144:in `require' from /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:28:in `<top (required)>' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/core_ext/kernel_require.rb:55:in `require' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/core_ext/kernel_require.rb:55:in `require' from /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/command_line.rb:12:in `<top (required)>' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/core_ext/kernel_require.rb:55:in `require' from /opt/puppetlabs/puppet/lib/ruby/2.1.0/rubygems/core_ext/kernel_require.rb:55:in `require' from /usr/bin/puppet:4:in `<main>' [root@cfme ~]# rpm -qa | grep puppet puppet-agent-1.10.9-1.el7sat.x86_64 ===== Also, This works with puppet5 that is shipped with Satellite 6.4 and 6.5 but it throws the below message: ===== [root@cfme ~]# puppet agent -t Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Ignoring bcrypt-3.1.12 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.12 Ignoring ffi-1.9.25 because its extensions are not built. Try: gem pristine ffi --version 1.9.25 Ignoring hamlit-2.8.8 because its extensions are not built. Try: gem pristine hamlit --version 2.8.8 Ignoring http_parser.rb-0.6.0 because its extensions are not built. Try: gem pristine http_parser.rb --version 0.6.0 Ignoring json-2.1.0 because its extensions are not built. Try: gem pristine json --version 2.1.0 Ignoring linux_block_device-0.2.1 because its extensions are not built. Try: gem pristine linux_block_device --version 0.2.1 Ignoring memory_buffer-0.1.0 because its extensions are not built. Try: gem pristine memory_buffer --version 0.1.0 Ignoring nio4r-2.3.1 because its extensions are not built. Try: gem pristine nio4r --version 2.3.1 Ignoring nokogiri-1.8.2 because its extensions are not built. Try: gem pristine nokogiri --version 1.8.2 Ignoring ovirt-engine-sdk-4.2.4 because its extensions are not built. Try: gem pristine ovirt-engine-sdk --version 4.2.4 Ignoring pg-0.18.4 because its extensions are not built. Try: gem pristine pg --version 0.18.4 Ignoring puma-3.7.1 because its extensions are not built. Try: gem pristine puma --version 3.7.1 Ignoring qpid_proton-0.22.0 because its extensions are not built. Try: gem pristine qpid_proton --version 0.22.0 Ignoring rugged-0.27.4 because its extensions are not built. Try: gem pristine rugged --version 0.27.4 Ignoring sqlite3-1.3.13 because its extensions are not built. Try: gem pristine sqlite3 --version 1.3.13 Ignoring unf_ext-0.0.7.5 because its extensions are not built. Try: gem pristine unf_ext --version 0.0.7.5 Ignoring websocket-driver-0.6.5 because its extensions are not built. Try: gem pristine websocket-driver --version 0.6.5 Error: Could not request certificate: Failed to open TCP connection to puppet:8140 (getaddrinfo: Name or service not known) Exiting; failed to retrieve certificate and waitforcert is disabled =======