Bug 1740321 - KCS article for Impact, Likelihood, and Total Risk is out of date
Summary: KCS article for Impact, Likelihood, and Total Risk is out of date
Keywords:
Status: CLOSED DEFERRED
Alias: None
Product: Cloud Software Services (cloud.redhat.com)
Classification: Red Hat
Component: Documentation
Version: unspecified
Hardware: Unspecified
OS: Unspecified
unspecified
low
Target Milestone: ---
: ---
Assignee: Kevin Blake
QA Contact: Kevin Blake
Kevin Blake
URL: https://access.redhat.com/articles/33...
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-08-12 16:03 UTC by Kevin Blake
Modified: 2020-01-28 08:58 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Cause: kcs article describes old UI application Consequence: customers can become confused by inaccurate description and screenshot of old applicatioin Fix: remove this documentation. add this information to documentation that's currently in progress. Result: If users have this article bookmarked, they could be inconvenienced if it doesn't work; however, a search of the documentation splash page should reveal a title that almost matches this old doc and links to current content.
Clone Of:
Environment:
Last Closed: 2020-01-28 08:58:00 UTC
Target Upstream Version:


Attachments (Terms of Use)

Description Kevin Blake 2019-08-12 16:03:56 UTC
Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:

Comment 1 Kevin Blake 2019-08-12 16:18:29 UTC
Failed to fill in information above, so here it is: 

Description of problem: Article is old and contains UI description and images that are no longer accurate. I'm creating a new doc that includes this information but is accurate for the new application. When that doc is published, later this month (August 2019), I'll note that the article is no long accurate, link to new content, and archive the article.


Version-Release number of selected component (if applicable):


How reproducible: Always


Steps to Reproduce:
1. Go to https://access.redhat.com/articles/3368131
2. See that content applies to the old Insights application
3.

Actual results:
Old information

Expected results:
Current and accurate information

Additional info: I'm currently working on documentation that lists filtering options in the cloud.redhat app and describes each one. Included is Total Risk, Impact and Liklihood. This section will be separately available on the documentation splash page.


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