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Bug 1749395 - error happens when run connection.UEPConnection.getPoolsList() given a newly created Stage Candlepin user
Summary: error happens when run connection.UEPConnection.getPoolsList() given a newly ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.0
Hardware: Unspecified
OS: Unspecified
low
low
Target Milestone: rc
: ---
Assignee: William Poteat
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-09-05 14:10 UTC by Li Bin Liu
Modified: 2021-11-10 07:50 UTC (History)
7 users (show)

Fixed In Version: subscription-manager-1.28.16-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-09 19:37:33 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2021:4390 0 None None None 2021-11-09 19:37:46 UTC

Comment 12 William Poteat 2021-03-23 20:11:34 UTC 
I need a better explanation of why this is a bug against our applications. The initial bug report shows newly written python code that does not properly handle what is returned from Candlepin when there are no orgs for a user.

The code for subscription-manager accounts for the possibility of a user with no orgs and outputs proper error messaging when needed [user testuser has no org]:


$ sudo subscription-manager orgs --username testuser1 --password password
testuser1 cannot register with any organizations.


$ sudo subscription-manager register --username testuser1 --password password
Registering to: candlepin.example.com:8443/candlepin
testuser1 cannot register with any organizations.

If there is a bug in the way the subscription-manager code handles this scenario, please comment on it.
Comment 14 Shwetha Kallesh 2021-04-28 10:46:28 UTC 
Reproducer:


[root@kvm-02-guest06 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.16-1
subscription management rules: 5.41
subscription-manager: 1.28.13-2.el8


[root@kvm-02-guest06 ~]# subscription-manager register --force
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: shwetha_test_bug
Password: 
'NoneType' object is not subscriptable
[root@kvm-02-guest06 ~]#
Comment 15 Shwetha Kallesh 2021-04-28 11:02:51 UTC 
Pre-verification comments:

[root@ibm-x3650m4-01-vm-05 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.16-1
subscription management rules: 5.41
subscription-manager: 1.28.16-1.el8


[root@ibm-x3650m4-01-vm-05 ~]# subscription-manager register --serverurl subscription.rhsm.stage.redhat.com --force
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
The system with UUID c1778257-582b-48df-b560-15796c320c95 has been unregistered
All local data removed
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: shwetha_test_bug
Password: 
shwetha_test_bug cannot register with any organizations.
^^ now proper message is thrown instead of "'NoneType' object is not subscriptable"
Comment 19 Shwetha Kallesh 2021-05-14 14:23:54 UTC 
Verification:

[root@kvm-03-guest08 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.16-1
subscription management rules: 5.41
subscription-manager: 1.28.16-1.el8


[root@kvm-03-guest08 ~]# subscription-manager register --serverurl subscription.rhsm.stage.redhat.com --force
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: shwetha_test_1                                                                                                                       
Password: 
shwetha_test_1 cannot register with any organizations.
^^ now proper message is thrown instead of "'NoneType' object is not subscriptable"
Comment 22 errata-xmlrpc 2021-11-09 19:37:33 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:4390
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