Bug 1749514 - Mouse cursor disappears under Gnome top bar, Dock, window switching control, Activities fullscreen mode.
Summary: Mouse cursor disappears under Gnome top bar, Dock, window switching control, ...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-desktop3
Version: 30
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Richard Hughes
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-09-05 19:24 UTC by Vyacheslav Boyko
Modified: 2020-05-26 17:26 UTC (History)
12 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2020-05-26 17:26:37 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Vyacheslav Boyko 2019-09-05 19:24:13 UTC
Description of problem:

Mouse cursor disappears under Gnome top bar, Dock, window switching control, Activities fullscreen mode.

Version-Release number of selected component (if applicable):
Wayland, + info:

OS: Fedora 30 Thirty
Kernel: x86_64 Linux 5.2.9-200.fc30.x86_64
Resolution: 1920x1080
DE: GNOME 
WM: GNOME Shell
WM Theme: 
GTK Theme: Adwaita-dark [GTK2/3]
Icon Theme: Adwaita
Font: Iosevka 10
GPU: Mesa DRI Intel(R) HD Graphics 620 (Kaby Lake GT2) 



How reproducible:

It depends on nothing. But to enable cursor again you must click with mouse left button on top bar when one active window is in fullscreen mode. This action leads to change cursor pointer to axis (or cross) mode and start dragging fullscreened window. 

Steps to Reproduce:
1. I don't know, just work and wait. It constantly repeats.

I would provide additional info if you tell me what you need and how do I get it.

Comment 1 Fred New 2019-09-10 05:09:53 UTC
I've been having this happen, too, but I can't get it to happen consistently. Just now, I closed all (two) windows, LibreOffice Calc and PCManFM, using <Alt>F4 and the mouse pointer disappeared again. But trying to get it to happen again was unsuccessful.

Comment 2 John Snow 2019-09-12 20:10:30 UTC
Duplicate of #1747985 ?

Also, this is happening to me as well on Fedora 30 with a clean install.

Comment 3 John Snow 2019-09-12 20:20:35 UTC
Upstream issue tracker appears to be https://gitlab.gnome.org/GNOME/gnome-shell/issues/1165 with quite a few comments, workarounds and observations posted by users of many distros. They seem to peg it as owning to Kernel 5.2+ and downgrading helps, which would probably target an interaction of the Intel DRM driver.

(I am using 5.2.13 and Intel integrated graphics.)

@bberg suggests mutter needs to check a return code and points to a specific line of code in mutter: https://gitlab.gnome.org/GNOME/gnome-shell/issues/1165#note_600721

There are reports that it is fixed in kernel 5.3+; one user claims 5.2.13 fixed it for them, but I still have the problem on that kernel version. (They are using Arch, I am on Fedora.)

Comment 4 Fred New 2019-09-13 05:13:43 UTC
Yep:
$ lspci | grep -i graph
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 0c)
$ uname -r
5.2.11-200.fc30.x86_64

Comment 5 Fred New 2019-09-13 05:46:57 UTC
I just got a kernel update and the problem is still occurring:
$ uname -r
5.2.13-200.fc30.x86_64

Comment 6 Colby Jenn 2019-09-21 06:58:32 UTC
I just updated from kernel 5.13 to kernel 5.15 and it appears to have fixed the problem.

Comment 7 Colby Jenn 2019-09-21 07:35:14 UTC
It's back. never mind.

Prior to the update, the glitch usually occured as soon as I logged in;
This time, it took about 40 minutes for my cursor to disappear. It definitely
seems like updating has improved things.

It's worth nothing that, at least for me, the issue only occurs on wayland;
I switched to xorg as a workaround, but that's obviously not ideal.

I'm using mesa 19.6 on a celeron N3160 with intel hd graphics 400.

Comment 8 John Snow 2019-09-23 17:12:09 UTC
(In reply to Colby Jenn from comment #6)
> I just updated from kernel 5.13 to kernel 5.15 and it appears to have fixed
> the problem.

I think you likely mean 5.2.13 to 5.2.15. I saw some reports that it was fixed in 5.3.x, but that hasn't hit Fedora's main repositories yet.

--js

Comment 9 tonynalagan@gmail.com 2019-10-04 21:56:59 UTC
Switched to using 5.3.2 Fedora Vanilla Kernel. Problem goes away. Hopefully this means that when the 5.3.2 kernel becomes mainstream this issue will be resolved. See https://fedoraproject.org/wiki/Kernel_Vanilla_Repositories#What_kernel_versions_do_the_repos_currently_contain.3F for information to decide if this "solution" meets with your needs. My computer is quite old and doesn't have UEFI. As such, I can easily boot these unsigned kernels.

Comment 10 Ben Cotton 2020-04-30 20:58:39 UTC
This message is a reminder that Fedora 30 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 30 on 2020-05-26.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '30'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 30 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 11 Ben Cotton 2020-05-26 17:26:37 UTC
Fedora 30 changed to end-of-life (EOL) status on 2020-05-26. Fedora 30 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


Note You need to log in before you can comment on or make changes to this bug.