Bug 1750156 - hangs on selection of change PPD (Make and Model)
Summary: hangs on selection of change PPD (Make and Model)
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: system-config-printer
Version: 33
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Zdenek Dohnal
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
: 1812818 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-09-08 18:43 UTC by morgan read
Modified: 2021-01-14 01:43 UTC (History)
2 users (show)

Fixed In Version: system-config-printer-1.5.13-3.fc33 system-config-printer-1.5.13-3.fc32
Clone Of:
Environment:
Last Closed: 2021-01-08 03:05:17 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
screenshot (608.54 KB, image/png)
2019-09-08 18:43 UTC, morgan read
no flags Details
requested debug output (8.37 KB, text/plain)
2020-04-22 11:56 UTC, morgan read
no flags Details
screenshots at time of hang (2.94 MB, application/x-7z-compressed)
2020-04-22 11:58 UTC, morgan read
no flags Details

Description morgan read 2019-09-08 18:43:42 UTC
Created attachment 1612923 [details]
screenshot

Description of problem:
Attempt to change PPD hangs

Version-Release number of selected component (if applicable):
Installed Packages
system-config-printer.x86_64                                         1.5.11-18.fc30                                         @updates


How reproducible:
Always

Steps to Reproduce:
1. Select to change printer (ppd) - particularly, 'Select printer from database'
2.
3.

Actual results:
hang

Expected results:
no hang

Additional info:
see attached pic

Comment 1 Zdenek Dohnal 2019-09-09 06:26:19 UTC
Hi Morgan,

thank you for reporting the issue!

I tried to reproduce on clean F30, but changing ppds works fine for me.

Would you mind:

- running system-config-printer with --debug parameter from terminal

- catching all debug output in terminal into a file

- attach it to the bugzilla

Comment 2 morgan read 2020-04-22 11:56:18 UTC
Created attachment 1680843 [details]
requested debug output

Comment 3 morgan read 2020-04-22 11:58:26 UTC
Created attachment 1680844 [details]
screenshots at time of hang

Comment 4 morgan read 2020-04-22 12:00:14 UTC
screenshots taken at output:
Awaiting further instructions

Comment 5 Zdenek Dohnal 2020-04-22 12:50:57 UTC
Thank you for the data! I'm able to reproduce now.

Comment 6 Ben Cotton 2020-04-30 20:12:10 UTC
This message is a reminder that Fedora 30 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 30 on 2020-05-26.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '30'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 30 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 7 Zdenek Dohnal 2020-05-04 06:26:31 UTC
*** Bug 1812818 has been marked as a duplicate of this bug. ***

Comment 8 Ben Cotton 2020-08-11 13:06:48 UTC
This bug appears to have been reported against 'rawhide' during the Fedora 33 development cycle.
Changing version to 33.

Comment 9 Zdenek Dohnal 2021-01-05 12:36:18 UTC
Fixed upstream https://github.com/OpenPrinting/system-config-printer/issues/179 , I'll backport the workaround.

Comment 10 Fedora Update System 2021-01-05 14:09:08 UTC
FEDORA-2021-1211b18e96 has been submitted as an update to Fedora 32. https://bodhi.fedoraproject.org/updates/FEDORA-2021-1211b18e96

Comment 11 Fedora Update System 2021-01-05 14:12:08 UTC
FEDORA-2021-ddb0bafcce has been submitted as an update to Fedora 33. https://bodhi.fedoraproject.org/updates/FEDORA-2021-ddb0bafcce

Comment 12 Fedora Update System 2021-01-06 01:10:17 UTC
FEDORA-2021-1211b18e96 has been pushed to the Fedora 32 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --advisory=FEDORA-2021-1211b18e96`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2021-1211b18e96

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 13 Fedora Update System 2021-01-06 01:29:50 UTC
FEDORA-2021-ddb0bafcce has been pushed to the Fedora 33 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --advisory=FEDORA-2021-ddb0bafcce`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2021-ddb0bafcce

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 14 Fedora Update System 2021-01-08 03:05:17 UTC
FEDORA-2021-ddb0bafcce has been pushed to the Fedora 33 stable repository.
If problem still persists, please make note of it in this bug report.

Comment 15 Fedora Update System 2021-01-14 01:43:02 UTC
FEDORA-2021-1211b18e96 has been pushed to the Fedora 32 stable repository.
If problem still persists, please make note of it in this bug report.


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