Red Hat Bugzilla – Bug 175194
the application cannot be started - "CrashReporter" not found ..
Last modified: 2007-11-30 17:11:18 EST
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User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.12) Gecko/20050922 Fedora/1.0.7-1.1.fc4 Firefox/1.0.7
Description of problem:
Just updated to: openoffice.org-core-1:2.0.1-143.2.1@i386 - after #171873 was closed, but this error message appears when trying to run OOo (half way into the splash screen loading process):
The application cannot be started.
Configuration - Descendant Element 'CrashReporter' not found in Node /org.openoffice.Office.Recovery
It appears in an error message window and when run from virtual console it generates no output other than that error message
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Start open office
3. read error message half way through the splash screen loading process
Actual Results: error message occurs
Expected Results: open office should start
openoffice always worked fine on this box, from RH7.3 to FC4 - no problems until #171873 - after which i had to revert to 1.9.x
then that was solved and i updated only to get this error message
You reverted to 1.9.X from a 2.0.X, that's likely the problem. Can you
> tar czf /tmp/oooprofile.tar.gz ~/.openoffice.org2.0
> rm ~/.openoffice.org2.0/user/registry/cache/org.openoffice.Office.Recovery.dat
and then restart OOo and see if that makes a difference. If it doesn't, then if
you could attach /tmp/oooprofile.tar.gz I'll see if I can reproduce the problem.
yup! nice one, sorted!! thx
The first execution brought up the splash screen and the blue progress line went
all the way but the writer app did not start, then i ran from cmd line to see
output and it started just fine - then terminated that instance, started a new
from desktop icon "openoffice.org-2.0 -writer".
Running fine - of course it may be that the old random crashing persist - yet to
determine that :)
I'm facing the same problem after the last up2date ran a couple of days ago.
I tried to delete the whole .openoffice.org2.0 folder but that didn"t do much.
Any other ideas?
Well you could
rpm --erase `rpm -qf /usr/lib/openoffice.org2.0 | xargs`
and then see if there is still a /usr/lib/openoffice.org2.0 directory, if so tar
the contents up and attach them here, then rm -rf /usr/lib/openoffice.org2.0 and
re-install the new version.
Did you also revert to an older version and then forward to a newer one ? I've
never seen this problem.