Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1754596 - Client registration fails with "HTTP error (422 - Unknown): This host is reporting a DMI UUID that differs from the existing registration" error
Summary: Client registration fails with "HTTP error (422 - Unknown): This host is repo...
Keywords:
Status: CLOSED DUPLICATE of bug 1747177
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Registration
Version: 6.5.0
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Stephen Wadeley
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-09-23 16:37 UTC by Amar Ganbat
Modified: 2019-09-23 23:44 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-09-23 23:44:30 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)

Description Amar Ganbat 2019-09-23 16:37:20 UTC 
Description of problem:

Client registration fails with 
HTTP error (422 - Unknown): This host is reporting a DMI UUID that differs from the existing registration

Run the following query by UUID on Satellite and found the same id registered with a different host. 

# echo "select h.name,h.id,fv.host_id,fv.id,fv.value from fact_values as fv, hosts as h where value='UUID' and h.id=fv.host_id" | su - postgres -c "psql foreman"

changing UUID helps but need to identify why hotfix didn't work

satellite-6.5.2.1-1.el7sat.noarch  

Actual results:
cannot subscribe a client to Satellite during the build of a new host.


Installed the hotfix mentioned BZ1747177
tfm-rubygem-katello-3.10.0.55-3.HOTFIXBZ17422041747177.el7sat.noarch 

But the result still the same. 

Expected results:


Additional info:
Comment 3 Mike McCune 2019-09-23 23:44:30 UTC 
this is the same bug as BZ1747177, closing as a dupe. If you see slightly different behavior, please comment in that bug.

*** This bug has been marked as a duplicate of bug 1747177 ***
Note You need to log in before you can comment on or make changes to this bug.