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Bug 1759006

Summary: auto attach does not attach VDC subscription when multiple products are installed
Product: Red Hat Enterprise Linux 7 Reporter: Melanie Falz <mfalz>
Component: subscription-managerAssignee: candlepin-bugs
Status: CLOSED NOTABUG QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 7.7CC: csnyder, ktordeur
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-10-28 18:54:16 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Melanie Falz 2019-10-07 07:30:06 UTC 
Description of problem:

A system that has 2 products installed [0] in below example JBoss is subscribed but not RHEL, so we run `auto --attach` to subscribe the RHEL product which fails while there is a subscription available.

Version-Release number of selected component (if applicable):
Issue also exists with latest subscription-manager on RHEL7 subscription-manager-1.24.13-3.el7_7.x86_64 _AND_ subscription-manager-1.20.10-8.el6.x86_64

see below


# cat /tmp/test.sh 
~~~
subscription-manager remove --all
subscription-manager attach --pool 8a99f9ad6d5fa32c016d6240568a01a4
subscription-manager refresh
subscription-manager attach --auto
subscription-manager list --installed
subscription-manager list --available
~~~


# bash -x /tmp/test.sh 
~~~
+ subscription-manager remove --all
2 local certificates have been deleted.
0 subscriptions removed at the server.
+ subscription-manager attach --pool 8a99f9ad6d5fa32c016d6240568a01a4
Successfully attached a subscription for: Red Hat JBoss Enterprise Application Platform, 64-Core Premium
+ subscription-manager refresh
1 local certificate has been deleted.
All local data refreshed
+ subscription-manager attach --auto
Installed Product Current Status:
Product Name: JBoss Enterprise Application Platform
Status:       Subscribed

Product Name: Red Hat Enterprise Linux Server
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.
+ subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   JBoss Enterprise Application Platform
Product ID:     183
Version:        7.2
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         09/24/2019
Ends:           09/24/2020

Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        7.7
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           

+ subscription-manager list --available
+-------------------------------------------+
    Available Subscriptions
+-------------------------------------------+
Subscription Name:   Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard
Provides:            dotNET on RHEL Beta (for RHEL Server)
                     Oracle Java (for RHEL Server)
                     Red Hat Software Collections (for RHEL Server)
                     Red Hat CodeReady Linux Builder for x86_64
                     Red Hat Ansible Engine
                     Red Hat Enterprise Linux Atomic Host Beta
                     Red Hat Enterprise Linux Atomic Host
                     Red Hat Developer Tools (for RHEL Server)
                     Red Hat Beta
                     Red Hat Software Collections Beta (for RHEL Server)
                     Red Hat Enterprise Linux Server
                     Red Hat Developer Tools Beta (for RHEL Server)
                     Red Hat Enterprise Linux for x86_64
                     Red Hat Developer Toolset (for RHEL Server)
                     dotNET on RHEL (for RHEL Server)
SKU:                 RH00052
Contract:            11906284
Pool ID:             8a99f9ad6d5fa32c016d624056e201a6
Provides Management: Yes
Available:           1
Suggested:           1
Service Level:       Standard
Service Type:        L1-L3
Subscription Type:   Standard
Starts:              09/24/2019
Ends:                09/24/2020
System Type:         Physical
~~~

[0] # subscription-manager list --installed
~~~
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   JBoss Enterprise Application Platform
Product ID:     183
Version:        7.2
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         09/24/2019
Ends:           09/23/2020

Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.10
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           
~~~

================== 

RHEL 6.10
subscription-manager-1.20.10-8.el6.x86_64

How reproducible:
100%


Steps to Reproduce:
1. Have RHEL and JBOSS product installed
2. Start with JBOSS subscription subscribed and RHEL not subscribed
3. Run auto attach

~~~
+ subscription-manager remove --all
2 local certificates have been deleted.
2 subscriptions removed at the server.
+ subscription-manager attach --pool 8a99f9ad6d5fa32c016d6240568a01a4
Successfully attached a subscription for: Red Hat JBoss Enterprise Application Platform, 64-Core Premium
+ subscription-manager refresh
1 local certificate has been deleted.
All local data refreshed
+ subscription-manager attach --auto
Installed Product Current Status:
Product Name: JBoss Enterprise Application Platform
Status:       Subscribed

Product Name: Red Hat Enterprise Linux Server
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.
+ subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   JBoss Enterprise Application Platform
Product ID:     183
Version:        7.2
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         09/24/2019
Ends:           09/23/2020

Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.10
Arch:           x86_64
Status:         Not Subscribed
Status Details: Not supported by a valid subscription.
Starts:         
Ends:           

+ subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name:   Red Hat JBoss Enterprise Application Platform, 64-Core Premium
Provides:            Red Hat JBoss Core Services
                     JBoss Enterprise Application Platform
                     JBoss Enterprise Web Server
                     OpenJDK Java (for Middleware)
                     Red Hat OpenShift Enterprise JBoss EAP add-on
                     Red Hat Single Sign-On
                     Red Hat JBoss AMQ Interconnect
                     Red Hat JBoss AMQ Clients
                     Red Hat OpenShift Enterprise JBoss EAP add-on Beta
                     Red Hat JBoss Data Grid
                     Red Hat Enterprise MRG Messaging
SKU:                 MW0161758
Contract:            11906285
Account:             6228330
Serial:              4597521580847159494
Pool ID:             8a99f9ad6d5fa32c016d6240568a01a4
Provides Management: No
Active:              True
Quantity Used:       1
Service Level:       Premium
Service Type:        L1-L3
Status Details:      Subscription is current
Subscription Type:   Standard
Starts:              09/24/2019
Ends:                09/23/2020
System Type:         Physical

+ subscription-manager list --available
+-------------------------------------------+
    Available Subscriptions
+-------------------------------------------+
Subscription Name:   Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard
Provides:            dotNET on RHEL Beta (for RHEL Server)
                     Oracle Java (for RHEL Server)
                     Red Hat Software Collections (for RHEL Server)
                     Red Hat CodeReady Linux Builder for x86_64
                     Red Hat Ansible Engine
                     Red Hat Enterprise Linux Atomic Host Beta
                     Red Hat Enterprise Linux Atomic Host
                     Red Hat Developer Tools (for RHEL Server)
                     Red Hat Beta
                     Red Hat Software Collections Beta (for RHEL Server)
                     Red Hat Enterprise Linux Server
                     Red Hat Developer Tools Beta (for RHEL Server)
                     Red Hat Enterprise Linux for x86_64
                     Red Hat Developer Toolset (for RHEL Server)
                     dotNET on RHEL (for RHEL Server)
SKU:                 RH00052
Contract:            11906284
Pool ID:             8a99f9ad6d5fa32c016d624056e201a6
Provides Management: Yes
Available:           1
Suggested:           1
Service Level:       Standard
Service Type:        L1-L3
Subscription Type:   Standard
Ends:                09/23/2020
System Type:         Physical
~~~



Actual results:
Will not subscribe the RHEL product.

Expected results:
Subscribe the RHEL product

Additional info:
Removing all product subscriptions and running auto attach works.
# subscription-manager remove --all
# subscription-manager attach --auto
# subscription-manager list --installed
# subscription-manager list --consumed

~~~
+ subscription-manager remove --all
1 local certificate has been deleted.
1 subscription removed at the server.
+ subscription-manager attach --auto
Installed Product Current Status:
Product Name: JBoss Enterprise Application Platform
Status:       Subscribed

Product Name: Red Hat Enterprise Linux Server
Status:       Subscribed

+ subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   JBoss Enterprise Application Platform
Product ID:     183
Version:        7.2
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         09/24/2019
Ends:           09/23/2020

Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.10
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         09/24/2019
Ends:           09/23/2020

+ subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name:   Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard
Provides:            Red Hat Beta
                     Red Hat Enterprise Linux Atomic Host
                     Red Hat CodeReady Linux Builder for x86_64
                     Red Hat Enterprise Linux Atomic Host Beta
                     Oracle Java (for RHEL Server)
                     Red Hat Developer Tools (for RHEL Server)
                     Red Hat Developer Tools Beta (for RHEL Server)
                     Red Hat Developer Toolset (for RHEL Server)
                     Red Hat Software Collections (for RHEL Server)
                     Red Hat Enterprise Linux for x86_64
                     Red Hat Software Collections Beta (for RHEL Server)
                     dotNET on RHEL (for RHEL Server)
                     dotNET on RHEL Beta (for RHEL Server)
                     Red Hat Ansible Engine
                     Red Hat Enterprise Linux Server
SKU:                 RH00052
Contract:            11906284
Account:             6228330
Serial:              2952545907122676799
Pool ID:             8a99f9ad6d5fa32c016d624056e201a6
Provides Management: Yes
Active:              True
Quantity Used:       1
Service Level:       Standard
Service Type:        L1-L3
Status Details:      Subscription is current
Subscription Type:   Standard
Starts:              09/24/2019
Ends:                09/23/2020
System Type:         Physical

Subscription Name:   Red Hat JBoss Enterprise Application Platform, 64-Core Premium
Provides:            Red Hat JBoss Core Services
                     JBoss Enterprise Application Platform
                     JBoss Enterprise Web Server
                     OpenJDK Java (for Middleware)
                     Red Hat OpenShift Enterprise JBoss EAP add-on
                     Red Hat Single Sign-On
                     Red Hat JBoss AMQ Interconnect
                     Red Hat JBoss AMQ Clients
                     Red Hat OpenShift Enterprise JBoss EAP add-on Beta
                     Red Hat JBoss Data Grid
                     Red Hat Enterprise MRG Messaging
SKU:                 MW0161758
Contract:            11906285
Account:             6228330
Serial:              3425633116092192139
Pool ID:             8a99f9ad6d5fa32c016d6240568a01a4
Provides Management: No
Active:              True
Quantity Used:       1
Service Level:       Premium
Service Type:        L1-L3
Status Details:      Subscription is current
Subscription Type:   Standard
Starts:              09/24/2019
Ends:                09/23/2020
System Type:         Physical
~~~
Comment 2 Melanie Falz 2019-10-08 08:55:24 UTC 
We found out the issue occurs only when a VM is changed to a different host.
Comment 3 Melanie Falz 2019-10-21 08:08:26 UTC 
Hello and good day,

what is needed to get some progress on this issue?

kind regards,

Melanie
Comment 4 Chris Snyder 2019-10-28 18:54:16 UTC 
Auto attach will not mix SLAs once a system has at least one subscription attached with a particular SLA.

More concretely, that Jboss subscription has an SLA of "Premium". Once that Jboss subscription is attached, auto attach will not attach the VDC subscription which is SLA "standard".

To achieve this behaviour we recommend you create an activation key with both of these subscriptions added and set auto-attach to no (or false) for the activation key).