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Description of problem: SSA isn't completing scans snapshots aren't being cleaned up Version-Release number of selected component (if applicable): 5.10.10 How reproducible: Fails most runs Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
Ryan, please ask the customer to turn on debug logging mode and provide a new set of logs once the error is encountered again.
Requested new logs with debug enabled.
The customer has uploaded new logs to the support case
So the first issue is that we need DEBUG logs - it looks like the customer turned on DEBUG for fog logs only, but didn't upload any fog logs. We would need DEBUG turned on for more than just fog to be helpful - the main log level would be optimal. Thanks. I've attempted to go through with the limited data available but we need more. If you can upload all log files after running the test that would be awesome.
Ryan - I was able to download the attachement to the BZ named "fog.log", but the file uploaded to file.rdu seems to be corrupt - I can't gunzip it. Also still looking for the evm.log with DEBUG messages - as discussed yesterday. Thanks. What is the supposed difference between the two different fog.log files?
Moving this ticket to Providers:OpenStack based on feedback from Jerry. Based on Jerry's research the delete request is being initiated by CF and failing in the OpenStack side.
Please obtain answers to the questions in comment #18 from the customer.
https://github.com/ManageIQ/manageiq/pull/19691
https://github.com/ManageIQ/manageiq/pull/19690
New commit detected on ManageIQ/manageiq/master: https://github.com/ManageIQ/manageiq/commit/8f4664789c6f6b827d5873423f1ad93a4a601a5f commit 8f4664789c6f6b827d5873423f1ad93a4a601a5f Author: Satoe Imaishi <simaishi@redhat.com> AuthorDate: Tue Jan 7 10:29:32 2020 -0500 Commit: Satoe Imaishi <simaishi@redhat.com> CommitDate: Tue Jan 7 10:29:32 2020 -0500 Update manageiq-smartstate gem to 0.3.4, needed to get more info for https://bugzilla.redhat.com/show_bug.cgi?id=1764847 Gemfile | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-)
New commit detected on ManageIQ/manageiq/ivanchuk: https://github.com/ManageIQ/manageiq/commit/d90354b122de5edd19ca5a13baed2401c51285a7 commit d90354b122de5edd19ca5a13baed2401c51285a7 Author: Richard Oliveri <roliveri@redhat.com> AuthorDate: Tue Jan 7 11:07:34 2020 -0500 Commit: Richard Oliveri <roliveri@redhat.com> CommitDate: Tue Jan 7 11:07:34 2020 -0500 Merge pull request #19690 from simaishi/smartstate_034 Update manageiq-smartstate gem to 0.3.4 (cherry picked from commit 10e2954f28c63d5006a239785751fb5faa80b177) https://bugzilla.redhat.com/show_bug.cgi?id=1764847 Gemfile | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-)