Description of problem: When logs are collected using redhat-support-tool, there's no server and region name, unlike with other log depots. So in case of multiple appliances, it results in the several archives with the same name. Version-Release number of selected component (if applicable): 5.10.12.3 How reproducible: Always Steps to Reproduce: 1. Configuration -> Diagnostics -> Collect Logs -> Edit 2. Type: Red Hat Support 3. Save 4. Collect -> Collect current logs Actual results: Archives don't have the name of the region and server in the name https://access.redhat.com/support/cases/#/case/02508570 Expected results: Something like "Current_region_0_default_1_EVM_1_20170127_043343_20170127_051010.zip" Additional info: There's more impact if there are several appliances in CFME, because it creates several files with the same name.
Note, I don't believe red hat dropbox uploaded them with identifiers for the server/region/zone either, see also: https://bugzilla.redhat.com/show_bug.cgi?id=1660143#c9
I believe it did have the identifiers following https://bugzilla.redhat.com/show_bug.cgi?id=1765635#c15 I don't insist since I couldn't check, even "ls" command doesn't work anymore for me in dropbox.