Bug 1768129 - kernel 5.3.7-301 fails to connect to Internet
Summary: kernel 5.3.7-301 fails to connect to Internet
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 31
Hardware: Unspecified
OS: Unspecified
unspecified
urgent
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-11-02 19:16 UTC by Rubén
Modified: 2020-06-04 16:03 UTC (History)
19 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-03-03 19:28:56 UTC
Type: Bug
Embargoed:
rlledo: needinfo-


Attachments (Terms of Use)
journal 5.3.7-301 (75.74 KB, text/plain)
2019-11-02 19:16 UTC, Rubén
no flags Details
journal 5.3.7-200 (connects to Internet successfully) (76.02 KB, text/plain)
2019-11-02 19:17 UTC, Rubén
no flags Details
desktop with no Internet connection (1.12 MB, image/png)
2019-11-02 19:20 UTC, Rubén
no flags Details
desktop with Internet connection (1.12 MB, image/png)
2019-11-02 19:21 UTC, Rubén
no flags Details
Interface p6p1 has disappeared (75.35 KB, image/png)
2019-11-03 21:48 UTC, Rubén
no flags Details
No internet connection in virtual machine (1.61 MB, image/png)
2019-12-06 23:14 UTC, Rubén
no flags Details
Ok in physical machine with old kernel (1.41 MB, image/png)
2019-12-06 23:15 UTC, Rubén
no flags Details

Description Rubén 2019-11-02 19:16:37 UTC
Created attachment 1631974 [details]
journal 5.3.7-301

1. Please describe the problem:
kernel 5.3.7-301 fails to connect to Internet

2. What is the Version-Release number of the kernel:
5.3.7-301

3. Did it work previously in Fedora? If so, what kernel version did the issue
   *first* appear?  Old kernels are available for download at
   https://koji.fedoraproject.org/koji/packageinfo?packageID=8 :
It first appeared in kernel 5.3.7-301

4. Can you reproduce this issue? If so, please provide the steps to reproduce
   the issue below:
Upgrade from Fedora 30 to Fedora 31

5. Does this problem occur with the latest Rawhide kernel? To install the
   Rawhide kernel, run ``sudo dnf install fedora-repos-rawhide`` followed by
   ``sudo dnf update --enablerepo=rawhide kernel``:
Not tested


6. Are you running any modules that not shipped with directly Fedora's kernel?:
No

7. Please attach the kernel logs. You can get the complete kernel log
   for a boot with ``journalctl --no-hostname -k > dmesg.txt``. If the
   issue occurred on a previous boot, use the journalctl ``-b`` flag.

Comment 1 Rubén 2019-11-02 19:17:51 UTC
Created attachment 1631975 [details]
journal 5.3.7-200 (connects to Internet successfully)

Comment 2 Rubén 2019-11-02 19:20:36 UTC
Created attachment 1631976 [details]
desktop with no Internet connection

Comment 3 Rubén 2019-11-02 19:21:02 UTC
Created attachment 1631977 [details]
desktop with Internet connection

Comment 4 Rubén 2019-11-03 21:47:14 UTC
Network interface p6p1 has disappeared. See attachments.

Regards.

Comment 5 Rubén 2019-11-03 21:48:33 UTC
Created attachment 1632309 [details]
Interface p6p1 has disappeared

Comment 6 Rubén 2019-11-16 13:24:40 UTC
No news about this bug? I can't connect to Internet since I updated to Fedora 31. Does anybody have the same problem?

Comment 7 Rubén 2019-12-06 23:13:48 UTC
The same problem in a fresh install of Fedora 31 in a virtual machine. See screenshots attached.
Please help.

Comment 8 Rubén 2019-12-06 23:14:27 UTC
Created attachment 1642760 [details]
No internet connection in virtual machine

Comment 9 Rubén 2019-12-06 23:15:09 UTC
Created attachment 1642761 [details]
Ok in physical machine with old kernel

Comment 10 Rubén 2019-12-08 16:21:19 UTC
As it is explained at https://ask.fedoraproject.org/t/no-internet-connection-after-upgrading-to-fedora-31/4499, changing to a manual IP assignment solves the issue. Nonetheless, it's a bug because it requires now the user intervention in something that was automatic before.

Kind regards!

Comment 11 Ted Lyngmo 2020-03-02 20:48:39 UTC
I already have a manual IP but I still have this problem. I've looked in nm-connection-editor but everything looks ok there. If I instead go in via Settings/Network I only have the possibility to setup VPN (which I don't have). The cable connection is not visible there at all.

systemctl status NetworkManager.server
looked like it found the interfaces and didn't report any problems.

What to do?

I don't have the possibility to attach logs or screenshots since I have no means of transfering them from the computer as it is.

Comment 12 Ted Lyngmo 2020-03-02 20:58:56 UTC
(In reply to Ted Lyngmo from comment #11)
>
> systemctl status NetworkManager.server
> looked like it found the interfaces and didn't report any problems.

That wasn't true. I just didn't see all the text because it was cropped. There was an error at the end:

"Connection 'Wired connection 1' is not available on device eno1 because device is strictly unmanaged"

Comment 13 Justin M. Forbes 2020-03-03 16:29:50 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There are a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 31 kernel bugs.

Fedora 31 has now been rebased to 5.5.7-200.fc31.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 32, and are still experiencing this issue, please change the version to Fedora 32.

If you experience different issues, please open a new bug report for those.

Comment 14 Ted Lyngmo 2020-03-03 16:55:41 UTC
Thanks! I got it working but I'm not sure how.

I did
nmcli device set eno1 managed
and a lot of random similar commands that didn't have any impact - even though I did systemctl restart NetworkManager.service.

I then rebooted with the fc30 kernel I was running before the upgrade and it worked just as before and eno1 showed up as managed.
I then rebooted fc31 again and it started working.
I've also upgraded to the kernel that arrived Today (5.5.7-200.fc31.x86_64) and it still works :)

Comment 15 Justin M. Forbes 2020-03-03 19:28:56 UTC
Thanks for letting us know.

Comment 16 Rubén 2020-03-04 19:33:48 UTC
Hi again.

Sorry but I can't provide more info because, as I mention in my help request at https://ask.fedoraproject.org/t/no-internet-connection-after-upgrading-to-fedora-31/4499, once the IP is set manually and the computer rebooted, the issue is fixed.

Regards!

Comment 17 Rubén 2020-06-04 16:03:11 UTC
Hi again.

Sorry but I can't provide more info because, as I mention in my help request at https://ask.fedoraproject.org/t/no-internet-connection-after-upgrading-to-fedora-31/4499, once the IP is set manually and the computer rebooted, the issue is fixed.

Regards!


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