Bug 177054 - Unable to access RHN error
Summary: Unable to access RHN error
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: rhn-applet
Version: 4.0
Hardware: x86_64
OS: Linux
medium
medium
Target Milestone: ---
: ---
Assignee: Robin Norwood
QA Contact: desktop-bugs@redhat.com
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2006-01-05 19:47 UTC by Robert Berlinger
Modified: 2012-06-20 16:02 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-06-20 16:02:39 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Robert Berlinger 2006-01-05 19:47:15 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.7.12) Gecko/20050921 Red Hat/1.0.7-1.4.1 Firefox/1.0.7

Description of problem:
Frequently when clicking on the blue checkmark icon, there is a "Critical Information" panel present with the error message:

"The applet has been unable to access the following information sources in its last attempts: RHN @ https://xmlrpc.rhn.redhat.com/APPLET"

If I manually run "Check for updates" often, but not always, the critical panel will go away, and then often comes back again in a few minutes.

1. Why does the applet fail to access RHN sometimes?  I don't have any problems when I run up2date manually.

2. If the applet fails to contact RHN, and this is a critical error, why is the checkmark icon left blue, with no indication that the applet failed to check whether there are in fact updates?  For this reason I'm designating this as a security bug.

Version-Release number of selected component (if applicable):
rhn-applet-2.1.22-4

How reproducible:
Sometimes

Steps to Reproduce:
1.  Click on the blue checkmark
2.  Check for critical information box

  

Additional info:

Comment 1 Jiri Pallich 2012-06-20 16:02:39 UTC
Thank you for submitting this issue for consideration in Red Hat Enterprise Linux. The release for which you requested us to review is now End of Life. 
Please See https://access.redhat.com/support/policy/updates/errata/

If you would like Red Hat to re-consider your feature request for an active release, please re-open the request via appropriate support channels and provide additional supporting details about the importance of this issue.


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