Automation logs have been attached to support case. I looked at the logs, more precisely the log of 22/11 and found the error at line 85896: State=<State5> running raised exception: <number of retries <1501> exceeded maximum of <1500>> This is symptomatic of https://bugzilla.redhat.com/show_bug.cgi?id=1755632. CloudForms Automate is heavily relying on state machines. In the state machine, to monitor the conversion progress, we call the VMCheckTransformed method and it retries if the conversion is not finished, with a maximum of 1,500 retries. We made the assumption that the default retry interval is 1 minute, giving 25 hours to the conversion to complete. However, there is not default retry interval and it can reach the maximum retries in as little as 1,500 seconds, i.e. 25 minutes, which can happen in the real world. The bug is fixed in CloudForms 5.10.12 which was released on 11/7. You have to choices: 1. Deploy CloudForms 5.10.12 from scratch and reconfigure the providers, conversion hosts, infrastructure mappings... 2. Update CloudForms to 5.10.12 following that documentation: https://access.redhat.com/documentation/en-us/red_hat_cloudforms/4.7/html/migrating_to_red_hat_cloudforms_4.7/update-appliances. If I were you, I'd choose to update because it's fairly simple and will keep your configuration. Closing as duplicate of 1755632. *** This bug has been marked as a duplicate of bug 1755632 ***