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Bug 1771697

Summary: ocf:heartbeat:mysql is sending stderr to /dev/null
Product: Red Hat Enterprise Linux 7 Reporter: Chad Newsom <cnewsom>
Component: resource-agentsAssignee: Oyvind Albrigtsen <oalbrigt>
Status: CLOSED WONTFIX QA Contact: cluster-qe <cluster-qe>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.8CC: agk, cluster-maint, fdinitto, troy.engel
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1904465 (view as bug list) Environment:
Last Closed: 2020-11-11 21:49:17 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Chad Newsom 2019-11-12 19:34:55 UTC
Description of problem:

The 'mysql_common_start()' function within the file "/usr/lib/ocf/lib/heartbeat/mysql-common.sh" is utilized by pacemaker to start 'ocf:heartbeat:mysql' resources. There are situations when MySQL fails to start and the error is sent to standard error/standard out and is not logged into the MySQL error log. The problem is pacemaker isn't seeing the standard error when the 'ocf:heartbeat:mysql' resource fails to start because the 'ocf:heartbeat:mysql' resource itself is sending all standard error and standard output to '/dev/null':

######
    ${OCF_RESKEY_binary} --defaults-file=$OCF_RESKEY_config \
    --pid-file=$OCF_RESKEY_pid \
    --socket=$OCF_RESKEY_socket \
    --datadir=$OCF_RESKEY_datadir \
    --log-error=$OCF_RESKEY_log \
    --user=$OCF_RESKEY_user $OCF_RESKEY_additional_parameters \
    $mysql_extra_params >/dev/null 2>&1 &
    pid=$!
######

The above snippet is from the 'mysql_common_start()' function within the file "/usr/lib/ocf/lib/heartbeat/mysql-common.sh". You can see that at the end of the startup line that all standard error is redirecting to standard out, and then that is sent to '/dev/null'.

The customer had System Admins spend hours trying to track down why a MySQL resource wasn't starting on a PCS Cluster, but the real error was being lost to '/dev/null'. The error was a very basic configuration issue, and MySQL was logging the error to standard error. The output from MySQL was telling you exactly what was wrong, however they weren't able to capture this error because it was sent to '/dev/null', resulting in hours of troubleshooting an issue that should have taken less than a minute to resolve.


Version-Release number of selected component (if applicable):

resource-agents-4.1.1-12.el7_6.8.x86_64


How reproducible:

Anytime an 'ocf:heartbeat:mysql' resource produces standard error/standard out. 


Steps to Reproduce:

Start the mysql resource in any condition that would produce stderr/stdout

Actual results:

stderr goes to /dev/null


Expected results:


The ask is that the output from the attempt to start the 'ocf:heartbeat:mysql' resource be sent anywhere except '/dev/null'. It can go to a logfile, to syslog, or anywhere you choose, just not '/dev/null' as this makes troubleshooting for System Administrators very difficult.



Additional info:

Comment 4 Chris Williams 2020-11-11 21:49:17 UTC
Red Hat Enterprise Linux 7 shipped it's final minor release on September 29th, 2020. 7.9 was the last minor releases scheduled for RHEL 7.
From intial triage it does not appear the remaining Bugzillas meet the inclusion criteria for Maintenance Phase 2 and will now be closed. 

From the RHEL life cycle page:
https://access.redhat.com/support/policy/updates/errata#Maintenance_Support_2_Phase
"During Maintenance Support 2 Phase for Red Hat Enterprise Linux version 7,Red Hat defined Critical and Important impact Security Advisories (RHSAs) and selected (at Red Hat discretion) Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available."

If this BZ was closed in error and meets the above criteria please re-open it flag for 7.9.z, provide suitable business and technical justifications, and follow the process for Accelerated Fixes:
https://source.redhat.com/groups/public/pnt-cxno/pnt_customer_experience_and_operations_wiki/support_delivery_accelerated_fix_release_handbook  

Feature Requests can re-opened and moved to RHEL 8 if the desired functionality is not already present in the product. 

Please reach out to the applicable Product Experience Engineer[0] if you have any questions or concerns.  

[0] https://bugzilla.redhat.com/page.cgi?id=agile_component_mapping.html&product=Red+Hat+Enterprise+Linux+7