RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1773478 - [Hyper-V][RHEL7.9 kexec-tools doc]kdump does not support nr_cpus=X (X>1) in vm on Hyper-V host
Summary: [Hyper-V][RHEL7.9 kexec-tools doc]kdump does not support nr_cpus=X (X>1) in v...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: kexec-tools
Version: 7.8
Hardware: Unspecified
OS: Unspecified
low
low
Target Milestone: rc
: ---
Assignee: Kairui Song
QA Contact: HuijingHei
Jiri Herrmann
URL:
Whiteboard:
Depends On:
Blocks: 1771898
TreeView+ depends on / blocked
 
Reported: 2019-11-18 09:04 UTC by HuijingHei
Modified: 2020-09-29 19:37 UTC (History)
12 users (show)

Fixed In Version: kexec-tools-2.0.15-47.el7
Doc Type: Known Issue
Doc Text:
.kdump does not support setting nr_cpus to 2 or higher in Hyper-V virtual machines When using RHEL 7.9 as a guest operating system on a Microsoft Hyper-V hypervisor, the kdump kernel in some cases becomes unresponsive when the `nr_cpus` parameter is set to 2 or higher. To avoid this problem from occurring, do not change the default `nr_cpus=1` parameter in the `/etc/sysconfig/kdump` file of the guest.
Clone Of:
Environment:
Last Closed: 2020-09-29 19:37:08 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
kdump serial logs with nr_cpus=2 (30.40 KB, text/plain)
2019-11-18 09:05 UTC, HuijingHei
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2020:3885 0 None None None 2020-09-29 19:37:44 UTC

Description HuijingHei 2019-11-18 09:04:56 UTC
Description of problem:
Kdump works with default nr_cpus=1 in /etc/sysconfig/kdump, if set nr_cpus=2, kdump kernel crash, the issue is discussed in https://bugzilla.redhat.com/show_bug.cgi?id=1724993#c28

Version-Release number of selected component (if applicable):
vm: 16G memory, 4 vcpus, kernel-3.10.0-1112.el7.x86_64
Host: 2016, gen2

How reproducible:
100%

Steps to Reproduce:
1. Start guest and update /etc/sysconfig/kdump(KDUMP_COMMANDLINE_APPEND) with nr_cpus=2 
# kdumpctl restart
# kdumpctl status
Kdump is operational

2. trigger kdump
# echo c > /proc/sysrq-trigger

Actual results:
kdump kernel crash

Expected results:


Additional info:
1. For the console log, can see the attachment
2. Test with rhel8.1, no such issue

Comment 2 HuijingHei 2019-11-18 09:05:55 UTC
Created attachment 1637239 [details]
kdump serial logs with nr_cpus=2

Attach the serial logs

Comment 11 HuijingHei 2020-03-27 03:21:53 UTC
Check kexec-kdump-howto.txt in kexec-tools-2.0.15-47.el7.src.rpm, there is note about the bug:
On HyperV systems, only nr_cpus=1 is supported, if nr_cpus value is larger than 1, capture kernel may hang at boot.

Change bug status to verified

Comment 14 Kairui Song 2020-03-30 07:20:51 UTC
The doc text looks good to me, thanks.

Comment 20 errata-xmlrpc 2020-09-29 19:37:08 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (kexec-tools bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:3885


Note You need to log in before you can comment on or make changes to this bug.