Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 1774077

Summary: Insights engine not working on Satellite 5
Product: Red Hat Satellite 5 Reporter: Amar Huchchanavar <ahuchcha>
Component: redhat-access-plugin-sat5Assignee: Michael Mráka <mmraka>
Status: CLOSED ERRATA QA Contact: Eduardo <ecerqueira>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 580CC: ecerqueira, khoes, lphiri, mhernon, mmraka, nsamant, pakotvan, rdrazny, robwilli, tlestach
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: redhat-access-plugin-sat5-2.1.0-64.el6sat Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-02-12 16:11:28 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
client logs
none
rhai.logs
none
Errors on UI-Satellite58 none

Comment 21 Amar Huchchanavar 2019-12-12 17:46:17 UTC 
Created attachment 1644508 [details]
client logs
Comment 22 Amar Huchchanavar 2019-12-12 17:47:37 UTC 
Created attachment 1644509 [details]
rhai.logs
Comment 29 Amar Huchchanavar 2019-12-16 11:12:08 UTC 
Created attachment 1645548 [details]
Errors on UI-Satellite58
Comment 34 Michael Mráka 2020-01-20 14:46:19 UTC 
Cert issue fixed by
commit 5ca66b5cf255982d6ba4dbd21c673da181ed9196
    1774077 - added new cert for cert-api.access.redhat.com
Comment 36 Radovan Drazny 2020-02-08 16:15:42 UTC 
Reproduced the issue with redhat-access-plugin-sat5-2.1.0-63 using the reproducer in the original report. Sat 5 was unable to perform the test connection correctly, and clients couldn't register to Insights. After upgrading to redhat-access-plugin-sat5-2.1.0-64, test connection is successful, and clients are able to register, connect and upload to the Insights service.

VERIFIED
Comment 38 errata-xmlrpc 2020-02-12 16:11:28 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:0483