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Created attachment 1638218 [details]
ESC

Description of problem:
ESC's unusual behavior after formatting a blank Gemalto token.

Version-Release number of selected component (if applicable):
esc-1.1.2-11.el8

How reproducible:
Always

Steps to Reproduce:
1. Insert a blank token and enter the phoneHome url.
2. Attempt a format operation.

Actual results:
ESC shows two rows under "Issuer", "Issued To" and "Status". Attaching a picture from my client machine's ESC. 

Expected results:
ESC should not show two rows.

Additional info:
I have observed this behavior doesn't exist when the reader is plugged out and plugged back in again.

As soon as a blank token is formatted, I see only the button "Exit". 
Upon re-insertion of the token, I observe the two rows as seen in the attachment. 
Also, the Issuer, Issued To, and Status details are incorrect as mentioned in https://bugzilla.redhat.com/show_bug.cgi?id=1774770

Enrollment is not seamless due to the same issue. Unable to see "Enroll" button after formatting a blank token. I have to re-insert the token to perform an enrollment.

*** Bug 1762929 has been marked as a duplicate of this bug. ***

This issue will be fixed in the build esc-1.1.2-12.el8 .

The problem was the fact that for the gemalto token,getting the CUID value was failing.
This will be fixed and this problem with formatting a blank token should be gone.

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (esc bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:4757