Bug 1776017 - No Sound Through Headphone Jack After F31 Update
Summary: No Sound Through Headphone Jack After F31 Update
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: alsa-utils
Version: 31
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Jaroslav Kysela
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-11-24 16:54 UTC by weaponx33
Modified: 2020-11-24 16:49 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: ---
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-11-24 16:49:46 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
ALSA Info (43.07 KB, text/plain)
2019-11-24 16:54 UTC, weaponx33
no flags Details

Description weaponx33 2019-11-24 16:54:53 UTC
Created attachment 1639248 [details]
ALSA Info

Description of problem:
In Fedora 30, everything worked as expected, including the headphone jack; I could hear sound through headphones. I updated to Fedora 31 and the headphone jack has stopped working. I can hear sound through the laptop speakers, but I cannot hear sound through headphones when connected. PulseAudio and Sound Preferences clearly show the headphone connected.


Version-Release number of selected component (if applicable): 
alsa-utils 1.2.1-3


How reproducible: 
Every time I connect headphones to headphone jack.

Actual results:
When I plug in the headphones, PulseAudio and the Sound settings detect that it is connected but I cannot hear sound.

Expected results:
I expect that when I connect my headphones to the headphone jack, I should hear sound; i.e if I am playing a video, I should hear the audio in the headphones when connected to the jack.

Additional info:
PC: Dell Latitude 5591 2018 model purchased in 2019. Purchased new from Dell.

Comment 1 mlaverdiere 2020-03-24 12:06:29 UTC
I do have the same problem on Fedora 31 on a Dell XPS 13 9370, i.e. headphones connection detected, but no sound, while sound works fine with the speakers.

Here's my kernel:

uname -srv
Linux 5.5.10-200.fc31.x86_64 

May also be linked tdo this report: https://bugzilla.redhat.com/show_bug.cgi?id=1316119

Comment 2 Ben Cotton 2020-11-03 17:05:42 UTC
This message is a reminder that Fedora 31 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 31 on 2020-11-24.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '31'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 31 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 3 Ben Cotton 2020-11-24 16:49:46 UTC
Fedora 31 changed to end-of-life (EOL) status on 2020-11-24. Fedora 31 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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