Description of problem: This is a customer specific HWCERT request. Only results for componenets that are unique to this configuration are being attached. All results for standard components have been attached to bug 171230, a generic HWCERT request for a base configuration Dell Precision WS 380n. The following components are unique to this customer: ATI FireGL v3100 Graphics card
Created attachment 123137 [details] Results for ATI FireGL v3100 Graphics Card
Please make sure to use the correct "Product" field setting.
New Hardware Certification Package Submitted Kernel Version: kernel-smp-2.4.21-32.EL File Uploaded: rhr2-Precision-WorkStation_380-Taroon_Update_5_results-1-ATIvideo.noarch.rpm https://bugzilla.redhat.com/hwcert/data/rpms/2fcca58084e29d87949a77c922c9b9bf/rhr2-Precision-WorkStation_380-Taroon_Update_5_results-1-ATIvideo.noarch.rpm Please note the following failures: WARNING: Kickstart file not found for required tests check. 0 FAILED INFO PASSED VIDEO
As this is a custom hardware certification case, I have requested customer interest and time line confimation to proceed. Thanks. -------- Original Message -------- Subject: RE: Broadcom & Rockwell 380 bids. Date: Fri, 17 Feb 2006 09:32:57 -0600 From: <Trenton_Potgieter> To: <sbenjamin> CC: <Clay_Cooper>, <Rogelio_Noriega> Sammy, Iâll have to check with the account teams and get back to you as I havenât received an update on the order status. From: Samuel Benjamin (Sammy) [sbenjamin] Sent: Thursday, February 16, 2006 11:16 AM To: Potgieter, Trenton Cc: Cooper, Clay; Noriega, Rogelio Subject: Broadcom & Rockwell 380 bids. Trenton, To followup on my voice message, I wanted to know if the Broadcom and Rockwell bids for the 380 are still ongoing and what time frame are you looking at to deploy them in the customer environment. This will help us to move the hardware certs with priority if necessary and get approval for a private bid certification process. Thanks. Regards, Sammy. ----------------------------------------------------------- Samuel Benjamin
On NEEDINFO_REPORTER due to inadequate business case information for an exception at this time. If this is not going to change then I suggest we close this cert. -------- Original Message -------- Subject: FW: Sam Benjamin - Red Hat Date: Fri, 19 May 2006 11:22:55 -0500 From: <Trenton_Potgieter> To: <sbenjamin> CC: <Clay_Cooper> Sammy I have begged and pleaded with the account teams to get the requested information and they still have not given the amount and type of support entitlements they will purchase. So all I have to suggest going forward is that we table this for now and wait for the escalations to start. I will then take point and push back on them. Sorry for any inconvenience in this and I really appreciate your support. - Trenton Potgieter Engineering Consultant - Custom Solutions
-------- Original Message -------- Subject: Re: FW: Sam Benjamin - Red Hat Date: Mon, 22 May 2006 13:38:04 -0400 From: Samuel Benjamin (Sammy) <sbenjamin> To: Trenton_Potgieter CC: Clay_Cooper, Rogelio_Noriega OK makes sense, I am closing 171230, 177681, 177683 at this time. Let me know if anybody has any concerns. Thanks. Regards, Sammy. Trenton_Potgieter wrote: > > Thanks Sammy, quite honestly, I think you should just close them and I will deal with the customer when they raise a concern over this. The customers were copied on the request for information and they simply didnât respond. > From: Samuel Benjamin (Sammy) [sbenjamin] > Sent: Monday, May 22, 2006 9:07 AM > To: Potgieter, Trenton > Cc: Cooper, Clay; Noriega, Rogelio > Subject: Re: FW: Sam Benjamin - Red Hat > > Trenton, > Thank you for your response. The 380 certs have been on hold for a while and I will suggest that if you do not see a business case to pursue them at this time then we can close them and address such a requirement when they become necessary. I will leave them in NEEDINFO_REPORTER status so you can make this decision to close these cases. > > 171230 : HWCERT: Precision WorkStation 380 > 177681 : HWCERT; Dell Precision WS 380n for Rockwell > 177683 : HWCERT; Dell Precision WS 380n for Broadcom > > Regards, > Sammy.