Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1788042

Summary: [virtio-win][balloon][whql]windows guest BSOD when run several WHQL jobs in HCK.
Product: Red Hat Enterprise Linux 8 Reporter: xiagao
Component: virtio-winAssignee: ybendito
virtio-win sub component: virtio-win-prewhql QA Contact: xiagao
Status: CLOSED ERRATA Docs Contact:
Severity: unspecified    
Priority: high CC: ailan, lijin, lmiksik, vrozenfe, ybendito
Version: 8.2Keywords: Regression
Target Milestone: rcFlags: pm-rhel: mirror+
Target Release: 8.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-04-28 16:05:16 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
BSOD(7E)
none
BSOD(50)
none
driver install failed screenshot
none
setupapi log(success and fail) none

Description xiagao 2020-01-06 08:43:19 UTC
Created attachment 1650062 [details]
BSOD(7E)

Description of problem:
windows guest BSOD when run several WHQL jobs.

DF - Concurrent Hardware And Operating System (CHAOS) Test (Certification) -win7,win2008r2,win8,win8.1,win2012,win2012r2
DF - PNP Surprise Remove Device Test (Certification) -win7,win2008r2,win8,win8.1,win2012,win2012r2

DF - PNP Rebalance Fail Restart Device Test (Certification) -win7 ,win8,win8.1,win2012r2

DF - PNP Stop (Rebalance) Device Test (Certification) -win7,win8	 
DF - PNP Rebalance Request New Resources Device Test (Certification) -win7,win8	


Version-Release number of selected component (if applicable):
kernel-4.18.0-161.el8.x86_64
qemu-kvm-4.2.0-4.module+el8.2.0+5220+e82621dc.x86_64
seabios-1.12.0-5.module+el8.2.0+4793+b09dd2fb.x86_64
virtio-win-prewhql-175

How reproducible:
100%

Steps to Reproduce:
1.boot up windows guest
/usr/libexec/qemu-kvm -name 175BLN083235H9Z -enable-kvm -m 3G -smp 4 -uuid 1d363e58-2493-4f3f-89b5-8294760e2c00 -nodefaults -cpu EPYC,hv_stimer,hv_synic,hv_time,hv_relaxed,hv_vpindex,hv_spinlocks=0xfff,hv_vapic,hv_reset,hv-tlbflush -chardev socket,id=charmonitor,path=/tmp/175BLN083235H9Z,server,nowait -mon chardev=charmonitor,id=monitor,mode=control -rtc base=localtime,driftfix=slew -boot order=cd,menu=on -device piix3-usb-uhci,id=usb -drive file=175BLN083235H9Z,if=none,id=drive-ide0-0-0,format=raw,cache=none -device ide-drive,drive=drive-ide0-0-0,id=ide0-0-0,bus=ide.0,unit=0 -drive file=/home/kvm_autotest_root/iso/ISO/Win8/en_windows_8_enterprise_x86_dvd_917587.iso,if=none,media=cdrom,id=drive-ide0-1-0,readonly=on,format=raw -device ide-drive,drive=drive-ide0-1-0,id=ide0-1-0,bus=ide.1,unit=0 -drive file=175BLN083235H9Z.iso,if=none,media=cdrom,id=drive-ide0-1-1,readonly=on,format=raw -device ide-cd,drive=drive-ide0-1-1,id=ide0-1-1 -netdev tap,script=/etc/qemu-ifup,downscript=no,id=hostnet0 -device e1000,netdev=hostnet0,id=net0,mac=00:52:3e:10:0d:bd -device usb-tablet,id=input0 -vnc 0.0.0.0:0 -vga std -M q35 -device pcie-root-port,bus=pcie.0,id=root1.0,slot=1 -device virtio-balloon-pci,id=balloon0,bus=root1.0

2.submit jobs in HCK.
DF - Concurrent Hardware And Operating System (CHAOS) Test (Certification)
DF - PNP Stop (Rebalance) Device Test (Certification)	
DF - PNP Rebalance Request New Resources Device Test (Certification)	
DF - PNP Rebalance Fail Restart Device Test (Certification)
DF - PNP Surprise Remove Device Test (Certification)

3.

Actual results:
BSOD(7e/50)

Expected results:
Jobs all pass.

Additional info:
1. didn't hit bsod with virtio-win-prewhql-169(last released version),so it's a regression.

Comment 1 xiagao 2020-01-06 08:47:16 UTC
The memory.dump file is located at
http://fileshare.englab.nay.redhat.com/pub/section2/coredump/virtio-win/balloon-whql-dump/

Comment 2 xiagao 2020-01-06 08:48:06 UTC
Created attachment 1650066 [details]
BSOD(50)

Comment 4 xiagao 2020-01-08 02:09:21 UTC
(In reply to ybendito from comment #3)
> 1. Is Win10/2016/2019 WHCK ok or not tested yet?
Tested and all pass for win10+.

> 2. Did you try to run HCK on some OS when it fails now with 169 in the same
> environment of today?
Yes, in the same env and just downgrade driver to 169 version,didn't hit BSOD.

Comment 6 xiagao 2020-01-09 07:00:57 UTC
Fail to install 176 balloon driver on win8.1-32/64.
Success on win8-32/64 and win201264.
Have not test on win2012r2.

Comment 7 xiagao 2020-01-09 07:02:05 UTC
Created attachment 1650914 [details]
driver install failed screenshot

Comment 11 xiagao 2020-01-10 08:22:34 UTC
Run those cases with 176 balloon driver on win8,win8.1,win2012 and win2012r2, all PASS.

Comment 12 xiagao 2020-01-14 02:51:15 UTC
Yuri, hi

Could you help check comment 10?

Thanks,
xiagao

Comment 15 xiagao 2020-01-16 05:53:31 UTC
Created attachment 1652622 [details]
setupapi log(success and fail)

Comment 16 ybendito 2020-01-19 09:48:33 UTC
Released in build 176

Comment 25 errata-xmlrpc 2020-04-28 16:05:16 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2020:1757

Comment 26 ybendito 2020-05-01 03:15:43 UTC
In my opinion, no special documentation required as the build with the bug was never released.
The problem exists only in intermediate build