Red Hat Bugzilla – Bug 178861
Want directory view/browser open via desktop right-click
Last modified: 2015-01-07 19:11:23 EST
Description of problem: Another bad decision in one of the recent GNOME versions was to remove the "open new window" from the desktop menu (the popup menu you get when you do a right-click on the desktop background.) Why it was a bad decision? Well, as Joel (http://www.joelonsoftware.com/) puts it: Users can't control the mouse very well. Pointing on the desktop is obviously a lot easier than pointing at an icon or similar. On other words: Please add an item that will open a Nautlilus file view, to the desktop right-click menu. Version-Release number of selected component (if applicable): How reproducible: Not applicable
Hi, With the goal of minimizing risk of change for deployed systems, and in response to customer and partner requirements, Red Hat takes a conservative approach when evaluating changes for inclusion in maintenance updates for currently deployed products. The primary objectives of update releases are to enable new hardware platform support and to resolve critical defects. This type of change would likely be a bad candidate for a Red Hat Enterprise Linux 4 update. Red Hat strives to work within the community of upstream open source projects. This allows us to reduce the likelihood of regressions between releases as well as to benefit from features and fixes as development moves forward. This type of change is probably not the type of change we would diverge from upstream GNOME on. If upstream GNOME got the feature, we probably wouldn't explicitly remove it for Red Hat Enterprise Linux 5, but its not something we would likely do if upstream GNOME didn't. If you still have questions and are a Red Hat Enterprise Linux customer with an active support entitlement, please log in to Red Hat Support https://www.redhat.com/apps/support/) for further assistance.
Well, I see what you are saying, but in my opition, you (i.e. Red Hat) should take some action "upstream" in response to such reports (unless, that is, you disagree that the problem is genuine), rather than just marking as wontfix. As a paying user of Red Hat Enterprise Linux (we have several licences at work), I expect Red Hat to work actively to make e.g. GNOME better, and not just sit and wait for the "upstream developers" to do the job. Also, for a product like Enterprise Linux, you should not expect users to know where to report upstream bugs, or even care to to find out about it, but be prepared to have all reports "channeled" through this database. Support is of course another issue. Unfortunately, we have purchased Red Hat Enterprise Linux through a reseller (Dell), and found that both they and Red Hat Support refuse to give us any assistance whatsoever.