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Description of problem:
subscription-manager has had a previous update to display exception messages it receives in order to curb display of tracebacks to the end user.
Unfortunately, in some cases the message gets broken due to some character stripping.
This example from Satellite 6.6:
2020-01-08 17:07:33,302 [DEBUG] subscription-manager:20899:MainThread @connection.py:571 - Making request: PUT /rhsm/consumers/ebcefa53-6e2b-4529-a86a-ba20f1352412
2020-01-08 17:07:33,677 [DEBUG] subscription-manager:20899:MainThread @connection.py:618 - Response: status=500, request="PUT /rhsm/consumers/ebcefa53-6e2b-4529-a86a-ba20f1352412"
2020-01-08 17:07:33,677 [INFO] subscription-manager:20899:MainThread @connection.py:639 - {"displayMessage":"Required lock is already taken by other running tasks.\nPlease inspect their state, fix their errors and resume them.\n\nRequired lock: update\nConflicts with tasks:\n- https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/d784c51f-237e-48af-abc5-4ea8c0732c9f","errors":["Required lock is already taken by other running tasks.\nPlease inspect their state, fix their errors and resume them.\n\nRequired lock: update\nConflicts with tasks:\n- https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/d784c51f-237e-48af-abc5-4ea8c0732c9f"]}
2020-01-08 17:07:33,678 [DEBUG] subscription-manager:20899:MainThread @syspurposelib.py:204 - Syspurpose updated: Syspurpose Sync
status: Failed to sync system purpose
updates:
exceptions: Internal Server Error): Required lock is already taken by other running tasks.
Please inspect their state, fix their errors and resume them.
Required lock: update
Conflicts with tasks:
https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/d784c51f 237e 48af abc5 4ea8c0732c9f
Version-Release number of selected component (if applicable):
subscription-manager-1.24.24-1.el7.x86_64
How reproducible: 100%
Steps to Reproduce:
1. Turn off foreman-tasks on Satellite 6
2. Try to auto-attach
3. Get broken up URL for satellite task
Actual results:
Missing '-' characters and oddly missing '('.
Expected results:
Full messages.
Additional info:
Verifying against Satellite 6.6.0 with subscription-manager-1.24.40-1.el7.x86_64:
[root@dhcp-13-226-246 rhsm]# rpm -q subscription-manager
subscription-manager-1.24.40-1.el7.x86_64
>> Killed foreman-tasks on the satellite to induce error:
[root@dhcp-13-226-246 rhsm]# subscription-manager register --force
Registering to: cragsat66.usersys.redhat.com:443/rhsm
Username: admin
Password:
The system has been registered with ID: e0ffa085-dcd5-409d-9f34-11ba46a8cdb3
The registered system name is: dhcp-13-226-246.ml17.lab.eng.rdu.redhat.com
[root@dhcp-13-226-246 rhsm]# subscription-manager attach --auto
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux Server
Status: Subscribed
[root@dhcp-13-226-246 rhsm]# subscription-manager remove --all
1 local certificate has been deleted.
1 subscription removed at the server.
[root@dhcp-13-226-246 rhsm]# subscription-manager attach --auto
Unable to sync syspurpose with server: HTTP error (500 - Internal Server Error): Required lock is already taken by other running tasks.
Please inspect their state, fix their errors and resume them.
Required lock: update
Conflicts with tasks:
- https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/77c50e61-8aa4-43e5-ae19-ce1e04fb4f10>>> Above error is shown in full with complete error code and a usable URL to see task in satellite, looks good.
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux Server
Status: Subscribed
>> VERIFIED.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (subscription-manager bug fix update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2020:3866
Description of problem: subscription-manager has had a previous update to display exception messages it receives in order to curb display of tracebacks to the end user. Unfortunately, in some cases the message gets broken due to some character stripping. This example from Satellite 6.6: 2020-01-08 17:07:33,302 [DEBUG] subscription-manager:20899:MainThread @connection.py:571 - Making request: PUT /rhsm/consumers/ebcefa53-6e2b-4529-a86a-ba20f1352412 2020-01-08 17:07:33,677 [DEBUG] subscription-manager:20899:MainThread @connection.py:618 - Response: status=500, request="PUT /rhsm/consumers/ebcefa53-6e2b-4529-a86a-ba20f1352412" 2020-01-08 17:07:33,677 [INFO] subscription-manager:20899:MainThread @connection.py:639 - {"displayMessage":"Required lock is already taken by other running tasks.\nPlease inspect their state, fix their errors and resume them.\n\nRequired lock: update\nConflicts with tasks:\n- https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/d784c51f-237e-48af-abc5-4ea8c0732c9f","errors":["Required lock is already taken by other running tasks.\nPlease inspect their state, fix their errors and resume them.\n\nRequired lock: update\nConflicts with tasks:\n- https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/d784c51f-237e-48af-abc5-4ea8c0732c9f"]} 2020-01-08 17:07:33,678 [DEBUG] subscription-manager:20899:MainThread @syspurposelib.py:204 - Syspurpose updated: Syspurpose Sync status: Failed to sync system purpose updates: exceptions: Internal Server Error): Required lock is already taken by other running tasks. Please inspect their state, fix their errors and resume them. Required lock: update Conflicts with tasks: https://cragsat66.usersys.redhat.com/foreman_tasks/tasks/d784c51f 237e 48af abc5 4ea8c0732c9f Version-Release number of selected component (if applicable): subscription-manager-1.24.24-1.el7.x86_64 How reproducible: 100% Steps to Reproduce: 1. Turn off foreman-tasks on Satellite 6 2. Try to auto-attach 3. Get broken up URL for satellite task Actual results: Missing '-' characters and oddly missing '('. Expected results: Full messages. Additional info: