Bug 1791909 - In some cases numa_topology isn't populated at introspection time
Summary: In some cases numa_topology isn't populated at introspection time
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: openstack-ironic-python-agent
Version: 13.0 (Queens)
Hardware: x86_64
OS: Linux
urgent
urgent
Target Milestone: z11
: 13.0 (Queens)
Assignee: Dmitry Tantsur
QA Contact: mlammon
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-01-16 17:07 UTC by David Hill
Modified: 2024-03-25 15:38 UTC (History)
5 users (show)

Fixed In Version: openstack-ironic-python-agent-3.2.3-3.el7ost
Doc Type: Bug Fix
Doc Text:
Before this update, NUMA topology information collection failed if NUMA information was missing for any NIC, which resulted in no NUMA information being collected at all. With this update, NICs that do not expose NUMA information are now correctly skipped.
Clone Of:
Environment:
Last Closed: 2020-03-10 11:25:57 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
ipa logs from rhosp13 vm lab (24.67 KB, application/gzip)
2020-01-16 18:36 UTC, David Hill
no flags Details


Links
System ID Private Priority Status Summary Last Updated
OpenStack Storyboard 2007105 0 None None None 2020-01-16 22:15:51 UTC
OpenStack gerrit 702990 0 None MERGED Skip nic numa_node discovery if it's not assigned to a numa_node 2020-11-26 08:48:34 UTC
Red Hat Issue Tracker OSP-28316 0 None None None 2023-09-07 21:33:41 UTC
Red Hat Knowledge Base (Solution) 4739251 0 None None None 2020-01-16 17:13:12 UTC
Red Hat Product Errata RHBA-2020:0765 0 None None None 2020-03-10 11:26:07 UTC

Description David Hill 2020-01-16 17:07:32 UTC
Description of problem:
In some cases numa_topology isn't populated at introspection time

Version-Release number of selected component (if applicable):
Latest

How reproducible:
Always

Steps to Reproduce:
1. Introspect nodes
2. Try to deploy a sr-iov node using director
3.

Actual results:
Fails due to numa_topology missing

Expected results:
Succeeds

Additional info:
downloading the introspection data show it's missing but the inspector logs the node does have NUMA:

Jan 15 20:28:46 localhost.localdomain ironic-python-agent[3698]: 2020-01-15 20:28:44.974 3698 DEBUG ironic_lib.utils [-] Execution completed, command line is "lscpu" execute /usr/lib/python2.7/site-packages/ironic_lib/utils.py:101
Jan 15 20:28:46 localhost.localdomain ironic-python-agent[3698]: 2020-01-15 20:28:44.975 3698 DEBUG ironic_lib.utils [-] Command stdout is: "Architecture:          x86_64
Jan 15 20:28:46 localhost.localdomain ironic-python-agent[3698]: CPU op-mode(s):        32-bit, 64-bit
Jan 15 20:28:46 localhost.localdomain ironic-python-agent[3698]: Byte Order:            Little Endian
Jan 15 20:28:46 localhost.localdomain ironic-python-agent[3698]: CPU(s):                80
Jan 15 20:28:46 localhost.localdomain ironic-python-agent[3698]: On-line CPU(s) list:   0-79
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Thread(s) per core:    2
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Core(s) per socket:    20
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Socket(s):             2
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: NUMA node(s):          2
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Vendor ID:             GenuineIntel
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: CPU family:            6
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Model:                 85
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Model name:            Intel(R) Xeon(R) Gold 6248 CPU @ 2.50GHz
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Stepping:              7
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: CPU MHz:               2500.000
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: BogoMIPS:              5000.00
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Virtualization:        VT-x
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: L1d cache:             32K
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: L1i cache:             32K
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: L2 cache:              1024K
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: L3 cache:              28160K
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: NUMA node0 CPU(s):     0-19,40-59
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: NUMA node1 CPU(s):     20-39,60-79
Jan 15 20:28:47 localhost.localdomain ironic-python-agent[3698]: Flags:                 fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb cat_l3 cdp_l3 invpcid_single intel_ppin intel_pt ssbd mba ibrs ibpb stibp ibrs_enhanced tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm cqm mpx rdt_a avx512f avx512dq rdseed adx smap clflushopt clwb avx512cd avx512bw avx512vl xsaveopt xsavec xgetbv1 cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local dtherm ida arat pln pts hwp_epp pku ospke avx512_vnni md_clear spec_ctrl intel_stibp flush_l1d arch_capabilities

Comment 3 David Hill 2020-01-16 18:36:55 UTC
Created attachment 1652876 [details]
ipa logs from rhosp13 vm lab

Comment 4 David Hill 2020-01-16 19:39:16 UTC
The issue is as if /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py was never called...

Comment 5 David Hill 2020-01-16 19:39:42 UTC
lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:def collect_numa_topology_info(data, failures):
lib/python2.7/site-packages/ironic_python_agent-3.2.3-py2.7.egg-info/entry_points.txt:numa-topology = ironic_python_agent.numa_inspector:collect_numa_topology_info

Comment 6 Bob Fournier 2020-01-16 19:45:50 UTC
Dave - I assume that the numa_topology colllector is set in inspector.ipxe?

for example:
$ sudo grep collector /httpboot/inspector.ipxe 
kernel --timeout 60000 http://10.8.146.1:8088/agent.kernel ipa-inspection-callback-url=http://10.8.146.1:5050/v1/continue ipa-inspection-collectors=default,extra-hardware,numa-topology,logs systemd.journald.forward_to_console=yes BOOTIF=${mac} ipa-debug=1 ipa-inspection-dhcp-all-interfaces=1 ipa-collect-lldp=1 initrd=agent.ramdisk || goto retry_boot

Comment 7 David Hill 2020-01-16 20:37:26 UTC
I added some debugging code and we see it's calling only those 2  collectors:

    for name, collector in collectors:
        try:
            LOG.debug("collecting %s", name)                               <===============
            collector(data, failures)
        except Exception as exc:
            # No reraise here, try to keep going
            failures.add('collector %s failed: %s', name, exc)


[root@undercloud-0-rhosp13 ramdisk]# grep collecting journal 
Jan 16 15:32:06 localhost.localdomain ironic-python-agent[784]: 2020-01-16 15:32:06.716 784 DEBUG ironic_python_agent.inspector [-] collecting default inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:87
Jan 16 15:33:09 localhost.localdomain ironic-python-agent[784]: 2020-01-16 15:33:09.510 784 DEBUG ironic_python_agent.inspector [-] collecting extra-hardware inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:87

Comment 8 David Hill 2020-01-16 20:38:55 UTC
It's either that it's not called or the logs are truncated and we're missing the real error here but numa-topology is enabled:
Jan 16 15:32:06 localhost.localdomain ironic-python-agent[784]: 2020-01-16 15:32:06.711 784 INFO ironic_python_agent.inspector [-] inspection is enabled with collectors ['default', 'extra-hardware', 'numa-topology', 'logs']

Comment 9 David Hill 2020-01-16 20:58:43 UTC
I skipped the extra-hardware collector and now I see numa-topology:
 [root@undercloud-0-rhosp13 ramdisk]# cat journal  | grep collecting
Jan 16 15:54:17 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:54:16.932 774 DEBUG ironic_python_agent.inspector [-] collecting default inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:89
Jan 16 15:55:18 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:55:18.644 774 DEBUG ironic_python_agent.inspector [-] collecting numa-topology inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:89

Comment 10 David Hill 2020-01-16 20:59:07 UTC
Jan 16 15:55:18 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:55:18.644 774 DEBUG ironic_python_agent.inspector [-] collecting numa-topology inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:89
Jan 16 15:55:18 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:55:18.646 774 DEBUG ironic_python_agent.numa_inspector [-] Found memory available 1572472 KB in NUMA node 0 get_nodes_memory_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:91
Jan 16 15:55:18 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:55:18.647 774 DEBUG ironic_python_agent.numa_inspector [-] Found memory available 1572668 KB in NUMA node 1 get_nodes_memory_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:91
Jan 16 15:55:18 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:55:18.647 774 DEBUG ironic_python_agent.numa_inspector [-] Found a thread sibling 0 for CPU 0 in NUMA node 0 get_nodes_cores_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:163
Jan 16 15:55:18 localhost.localdomain ironic-python-agent[774]: 2020-01-16 15:55:18.647 774 DEBUG ironic_python_agent.numa_inspector [-] Found a thread sibling 1 for CPU 0 in NUMA node 0 get_nodes_cores_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:163

Comment 11 David Hill 2020-01-16 21:01:08 UTC
It's still not working though:

openstack baremetal introspection data save 079479c7-ad79-4ab9-81cd-af92d5c3d0e0 | jq .numa_topology
null


and I'm still missing the "logs" collector.

Comment 12 David Hill 2020-01-16 21:19:33 UTC
I also commented out get_nodes_nics_info in numa_collector.py:

    try:
        numa_info['ram'] = get_nodes_memory_info(numa_node_dirs)
        numa_info['cpus'] = get_nodes_cores_info(numa_node_dirs)
#        numa_info['nics'] = get_nodes_nics_info(nic_device_path)


and now I get the numa_topology:

(undercloud) [stack@undercloud-0-rhosp13 images]$ openstack baremetal introspection data save 079479c7-ad79-4ab9-81cd-af92d5c3d0e0 | jq .numa_topology
{
  "cpus": [
    {
      "cpu": 0,
      "thread_siblings": [
        2,
        3
      ],
      "numa_node": 1
    },
    {
      "cpu": 0,
      "thread_siblings": [
        0,
        1
      ],
      "numa_node": 0
    }
  ],
  "ram": [
    {
      "size_kb": 1572472,
      "numa_node": 0
    },
    {
      "size_kb": 1572668,
      "numa_node": 1
    }
  ]
}

Comment 13 David Hill 2020-01-16 21:23:08 UTC
I suspect the errors/raise are not behaving as expected here.

Comment 14 David Hill 2020-01-16 21:39:05 UTC
The following patch might help for nics without numa_node

https://review.opendev.org/702990

Comment 15 David Hill 2020-01-16 21:48:02 UTC
The above patch fixed the numa issue with the nics:

Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.265 785 DEBUG ironic_python_agent.inspector [-] collecting numa-topology inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:89
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.267 785 DEBUG ironic_python_agent.numa_inspector [-] Found memory available 1572472 KB in NUMA node 0 get_nodes_memory_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:91
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.268 785 DEBUG ironic_python_agent.numa_inspector [-] Found memory available 1572668 KB in NUMA node 1 get_nodes_memory_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:91
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.269 785 DEBUG ironic_python_agent.numa_inspector [-] Found a thread sibling 0 for CPU 0 in NUMA node 0 get_nodes_cores_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:163
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.270 785 DEBUG ironic_python_agent.numa_inspector [-] Found a thread sibling 1 for CPU 0 in NUMA node 0 get_nodes_cores_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:163
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.271 785 DEBUG ironic_python_agent.numa_inspector [-] Found a thread sibling 2 for CPU 0 in NUMA node 1 get_nodes_cores_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:163
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.272 785 DEBUG ironic_python_agent.numa_inspector [-] Found a thread sibling 3 for CPU 0 in NUMA node 1 get_nodes_cores_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:163
Jan 16 16:42:42 localhost.localdomain ironic-python-agent[785]: 2020-01-16 16:42:42.273 785 DEBUG ironic_python_agent.inspector [-] collecting logs inspect /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:89


Remaining to find out why extra-hardware is breaking.

Comment 16 Bob Fournier 2020-01-16 22:56:48 UTC
From customer logs...

Jan 16 13:34:04 localhost.localdomain ironic-python-agent[781]: 2020-01-16 13:34:04.762 781 INFO root [-] The system is a virtual machine, so biosdevname utility does not provide names for virtual NICs.

Also there is no BMC address.  The log ends with hardware-detect completion, similar to Dave's setup, not sure if logs are getting truncated:

Jan 16 13:34:06 localhost.localdomain ironic-python-agent[781]: 2020-01-16 13:34:06.227 781 DEBUG ironic_python_agent.inspector [-] BMC IP address: 0.0.0.0 collect_default /usr/lib/python2.7/site-packages/ironic_python_agent/inspector.py:211
Jan 16 13:34:06 localhost.localdomain ironic-python-agent[781]: 2020-01-16 13:34:06.228 781 DEBUG oslo_concurrency.processutils [-] Running cmd (subprocess): hardware-detect execute /usr/lib/python2.7/site-packages/oslo_concurrency/processutils.py:372
Jan 16 13:34:07 localhost.localdomain kernel: random: crng init done
Jan 16 13:34:07 localhost.localdomain kernel: ipmi_si: IPMI System Interface driver
Jan 16 13:34:07 localhost.localdomain kernel: ipmi_si: Unable to find any System Interface(s)
Jan 16 13:34:07 localhost.localdomain ironic-python-agent[781]: 2020-01-16 13:34:07.433 781 DEBUG oslo_concurrency.processutils [-] CMD "hardware-detect" returned: 0 in 1.205s execute /usr/lib/python2.7/site-packages/oslo_concurrency/processutils.py:409
Jan 16 13:34:07 localhost.localdomain ironic-python-agent[781]: 2020-01-16 13:34:07.434 781 DEBUG ironic_lib.utils [-] Execution completed, command line is "hardware-detect" execute /usr/lib/python2.7/site-packages/ironic_lib/utils.py:101


The patch looks good Dave, but yeah need to figure out why extra-hardware also had to be removed.

Comment 17 David Hill 2020-01-17 00:01:05 UTC
I manually backported the patch from [1] and I still got numa_topology working so I reverted my numa_topology fix and will see if it breaks again.

[1] https://review.rdoproject.org/r/#/c/21190/

Comment 18 David Hill 2020-01-17 00:05:47 UTC
It looks like this is the reason why ipa isn't returning the numa_topology at all in my case:

Jan 16 19:03:03 localhost.localdomain ironic-python-agent[771]: 2020-01-16 19:03:03.948 771 WARNING ironic_python_agent.numa_inspector [-] Failed to get some NUMA information (Error in NUMA node data format: Failed to gather NIC's for NUMA node eth0: [Errno 2] No such file or directory: '/sys/class/net/eth0/device/numa_node'): IncompatibleNumaFormatError: Error in NUMA node data format: Failed to gather NIC's for NUMA node eth0: [Errno 2] No such file or directory: '/sys/class/net/eth0/device/numa_node'

So in case of a virtual NUMA environment, my patch is required as the eth0/device/numa_node file isn't present.   That would also be the case if a given PCI adapter isn't binded to a numa node but I don't know hardware that well to tell if this situation is possible or not.

Comment 19 Dmitry Tantsur 2020-01-17 10:20:34 UTC
> The log ends with hardware-detect completion, similar to Dave's setup, not sure if logs are getting truncated

Yep, that's the log truncation problem, we've fixed it in z10.

I've +2'ed the upstream patch, great catch David!

Comment 20 Bob Fournier 2020-01-17 12:18:57 UTC
>> The log ends with hardware-detect completion, similar to Dave's setup, not sure if logs are getting truncated

> Yep, that's the log truncation problem, we've fixed it in z10.

Great. BTW, it turns out that truncation fix didn't make z10 however and will be in z11 (https://bugzilla.redhat.com/show_bug.cgi?id=1722028).

Comment 21 David Hill 2020-01-17 19:08:46 UTC
Looks like the customer might have hit exactly this issue too:

Jan 17 11:48:00 localhost.localdomain NetworkManager[961]: <info>  [1579279680.5184] device (usb0): interface index 12 renamed iface from 'usb0' to 'enp0s20f0u1u6'


and in the numa-topology collector we don't see it:

Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.163 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC eno2 in NUMA node 0 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.186 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC eno1 in NUMA node 0 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.208 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens3f1 in NUMA node 0 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.231 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens3f0 in NUMA node 0 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.254 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens6f1 in NUMA node 1 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.277 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens6f0 in NUMA node 1 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.300 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens5f1 in NUMA node 1 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.323 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens5f0 in NUMA node 1 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.345 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens4f1 in NUMA node 0 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202
Jan 17 11:50:49 localhost.localdomain ironic-python-agent[3776]: 2020-01-17 11:50:49.369 3776 DEBUG ironic_python_agent.numa_inspector [-] Found a NIC ens4f0 in NUMA node 0 get_nodes_nics_info /usr/lib/python2.7/site-packages/ironic_python_agent/numa_inspector.py:202

Comment 22 David Hill 2020-01-17 19:11:57 UTC
sudo lshw | grep usb
          capabilities: pci pnp upgrade shadowing cdboot bootselect edd int14serial acpi usb biosbootspecification uefi
        *-usb
           *-usbhost:0
                bus info: usb@1
                logical name: usb1
                capabilities: usb-2.00
              *-usb:0
                   bus info: usb@1:1
                   capabilities: usb-2.00
                 *-usb
                      bus info: usb@1:1.6
                      capabilities: usb-2.00 ethernet physical
              *-usb:1
                   bus info: usb@1:4
                   capabilities: usb-1.10
                   configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
           *-usbhost:1
                bus info: usb@2
                logical name: usb2
                capabilities: usb-3.00

Looks like they have an USB ethernet adapter plugged in their servers.   That's interesting.

Comment 25 Bob Fournier 2020-02-10 15:26:11 UTC
Verified at customer site.

Comment 28 errata-xmlrpc 2020-03-10 11:25:57 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:0765


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