Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
The current version of WALinuxAgent as shipped with RHEL 7, has an issue mounting resource disks on Gen 2 VMs in Azure.
The Gen2 VM on Azure is mandatory for instance type M208s_v2, supporting HANA on RHEL 7.6.
Putting this on Severity urgent, since my customer is already running into that issue and we urgently need to get this fixed; Especially, since this could eventually affect other customers trying the same as well.
I know RHEL7 is deep in maintenance phase, but given this is the currently only support combination, I'm asking for an exception and fix in RHEL 7.6, 7.7 and 7.8.
Version-Release number of selected component (if applicable): 2.2.38
How reproducible: Always
Steps to Reproduce:
1. Add resource disk to Gen 2 Azure VM
2. Run WALinuxAgent
Actual results:
Jan 23 19:50:12 xx-xx-xxxx python: 2020/01/23 19:50:12.392148 ERROR Daemon Failed to mount resource disk [Resource DiskError] unable to detect disk topology
Jan 23 19:50:12 xx-xx-xxxx python: 2020/01/23 19:50:12.392253 ERROR Daemon Event: name=WALinuxAgent, op=ActivateResourceDisk, message=[ResourceDiskError] unable to detect disk topology, duration=0
Expected results:
Resource disk gets mounted.
Additional info:
Customer case will be linked. Patch for the WALinuxAgent RPM SPEC file will be attached as well. RPM itself can be considered untested at this point in time!
Using the auto_update=y does not help either. The resource disk mounting is done by the Agent installed from the RPM (currently 2.2.36). Only later in the process the latest agent (2.2.46) is downloaded and started.
(In reply to Peter Vreman from comment #23)
> Why only to 2.2.45 and not 2.2.46?
2.2.45 is the version that Microsoft requested us to update for RHEL, but we'll review with Microsoft.
I have a similar request outstanding with Microsoft. I've asked them to pass along that 2.2.46 is fine and 2.2.45 was mentioned only because that was the current version at the time of the request.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (WALinuxAgent bug fix and enhancement update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHEA-2020:4083
Description of problem: The current version of WALinuxAgent as shipped with RHEL 7, has an issue mounting resource disks on Gen 2 VMs in Azure. The Gen2 VM on Azure is mandatory for instance type M208s_v2, supporting HANA on RHEL 7.6. Putting this on Severity urgent, since my customer is already running into that issue and we urgently need to get this fixed; Especially, since this could eventually affect other customers trying the same as well. I know RHEL7 is deep in maintenance phase, but given this is the currently only support combination, I'm asking for an exception and fix in RHEL 7.6, 7.7 and 7.8. Version-Release number of selected component (if applicable): 2.2.38 How reproducible: Always Steps to Reproduce: 1. Add resource disk to Gen 2 Azure VM 2. Run WALinuxAgent Actual results: Jan 23 19:50:12 xx-xx-xxxx python: 2020/01/23 19:50:12.392148 ERROR Daemon Failed to mount resource disk [Resource DiskError] unable to detect disk topology Jan 23 19:50:12 xx-xx-xxxx python: 2020/01/23 19:50:12.392253 ERROR Daemon Event: name=WALinuxAgent, op=ActivateResourceDisk, message=[ResourceDiskError] unable to detect disk topology, duration=0 Expected results: Resource disk gets mounted. Additional info: Customer case will be linked. Patch for the WALinuxAgent RPM SPEC file will be attached as well. RPM itself can be considered untested at this point in time!