Red Hat Bugzilla – Bug 179567
Cannot delete normal users from the Satellite
Last modified: 2007-07-31 11:27:38 EDT
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Description of problem:
The documentation for Satellite 4.0.5 states that you no longer have to disassociate the user with any roles in order to delete them. The only exception now is the Organizational Admin.
In testing this out on a Satellite Server here running the 4.0.5 code, I found that a normal user *still* cannot be deleted from the Satellite unless they are first disassociated from a system group, which is contradictory to what the documentation says.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Log in to the Satellite WebUI as an Organizational Admin
2. Create a new user and associate that user with a system group
3. Try to delete the user from the webUI
Actual Results: Any attempts at deleting the user result in the following error from the Web UI:
"The server experienced a problem which prevented your request from
being filled out. It may not be possible to execute this action at this
Please help us correct this problem by contacting us with details of how
you received this message."
I had to go back and disassociate the user from the system group before the Satellite let me delete the user.
Expected Results: The user should have been deleted without having to disassociate it from the system group.
I have attached, for now, the /var/log/tomcat5/catalina.out file. I also expect to get a traceback error message posted as well.
This is also been reproduced on another Satellite running version 4.0.1
Created attachment 123964 [details]
output from catalina.out
Output from /var/log/tomcat5/catalina.out attached. Traceback output will be
Created attachment 124015 [details]
Traceback email from failure
Traceback email attached
that exception would be caused by:
1. you're not on a satellite (not the case here)
2. there are no other org admins available (doesn't seem to be the case)
3. there is a row somewhere that's not getting cleaned up before deleting from
Can we verify that the java code is doing what the perl code used to be doing in
the case? I ask, b/c somethin similiar came up before, and the cause was that
the logic in the java code had changed from the perl days:
I can't reprodue this bug following the steps from Kent. Kent, can you provide
any additional info?
There haven't been any changes to the stored procedure.
Ryan, have you verified that the Java code is doing the exact same thing the
perl code was?
sent Kent email directly asking if he has any more info.
closing. couldn't reproduce on 4.0.6