Verified in 4.3.7
From 4.3.7, we need use a new method to enable fluentd send logs to external syslog server 1) create a configmap named syslog echo '<store> @type syslog remote_syslog rsyslogserver.openshift-logging.svc.cluster.local port 514 hostname $hostname remove_tag_prefix tag tag_key ident,systemd.u.SYSLOG_IDENTIFIER facility local0 severity info use_record true payload_key message </store>' >syslog.conf oc create configmap syslog --from-file=syslog.conf -n openshift-logging 2) restart fluentd pod oc delete pod --selector logging-infra=fluentd For more detail, refer to https://docs.openshift.com/container-platform/4.3/logging/config/cluster-logging-log-forwarding.html.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2020:0858