Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 1801876

Summary:	Usage calculation of x86 RHEL systems is greater than that of ALL RHEL systems
Product:	Red Hat Hybrid Cloud Console (console.redhat.com)	Reporter:	dozdowsk
Component:	Subscription Watch	Assignee:	Kevin Howell <khowell>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Nikhil Kathole <nkathole>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	unspecified	CC:	jallen, nkathole, sghai, unwosu
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-06-19 11:31:53 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description dozdowsk 2020-02-11 19:43:45 UTC

Description of problem:
When viewing Subscription Watch, the calculated usage of CPU sockets for RHEL filtered for x86 systems only is occasionally less than the calculated usage of CPU sockets for all RHEL systems.


Version-Release number of selected component (if applicable):


How reproducible:
For affected accounts, always from what I can see.


Steps to Reproduce:
1.View Subscription Watch for an account affected by this bug
2.Note the calculated sockets for "All RHEL"
3.Filter RHEL against x86
4.Note the calculated value for x86 RHEL sockets

Actual results:
Value from (2) > value from (4)

Expected results:
Value from (4) always >= value from (2)

Additional info:
Note - Data sheet to be included noting affected accounts.

Comment 7 Nikhil Kathole 2020-04-03 14:49:12 UTC

The exact reason behind this issue is that, if host is having product installed which is not listed under https://github.com/RedHatInsights/rhsm-subscriptions/blob/master/src/main/resources/product_id_to_products_map.yaml then it won't get considered under ALL page (as all product available on that host system is not valid for tally) but considered for x86 page as product id 69 found.

Exact reproducer steps are:
1. Register a RHEL x86 system
2. Install software collection packages as (201 is not product considered for tally)
3. make sure subscription-manager list shows it

# subscription-manager list
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Software Collections (for RHEL Server)
Product ID:     201
Version:        3
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         04/03/2020
Ends:           04/01/2021

Product Name:   Red Hat Satellite
Product ID:     250
Version:        6.6
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         04/03/2020
Ends:           04/01/2021

Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        7.8
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         04/03/2020
Ends:           04/01/2021

4. Sync tally

Comment 8 Kevin Howell 2020-04-03 21:05:48 UTC

So, 201 was a red herring, the important product ID was 250 (Satellite). This looks like a quirk of how we implemented the rule of "if the node is Satellite", then don't count RHEL as RHEL is a part of Satellite. The rule currently drops a Satellite system from all RHEL and RHEL variants, but not "RHEL for" (architecture specific RHEL).

Comment 9 Nikhil Kathole 2020-05-08 14:19:15 UTC

VERIFIED

If host is satellite/capsule, host is not considered for RHEL usage.