Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1804661 - ISE when using vmware compute resource
Summary: ISE when using vmware compute resource
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Compute Resources - VMWare
Version: 6.7.0
Hardware: All
OS: All
unspecified
high
Target Milestone: 6.7.0
Assignee: Chris Roberts
QA Contact: Jitendra Yejare
URL:
Whiteboard:
: 1678990 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-02-19 10:59 UTC by Waldirio M Pinheiro
Modified: 2023-10-06 19:14 UTC (History)
7 users (show)

Fixed In Version: foreman-1.24.1.13-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-04-14 13:28:43 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
before patch (123.21 KB, image/png)
2020-03-02 15:18 UTC, Chris Roberts 		no flags Details
after patch (343.40 KB, image/png)
2020-03-02 15:19 UTC, Chris Roberts 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 29263 0 Normal Closed Internal Server Error under user with limited privileges in vmware CR 2021-02-16 00:52:12 UTC
Red Hat Product Errata RHSA-2020:1454 0 None None None 2020-04-14 13:28:53 UTC

Description Waldirio M Pinheiro 2020-02-19 10:59:19 UTC 
Description of problem:
After configuring the VMWare Compute resource, we got ISE when accessing the Virtual Machines tab
---
There was an error listing VMs: 500 Internal Server Error
---

Version-Release number of selected component (if applicable):
6.7

How reproducible:
100%

Steps to Reproduce:
1. Creating a new Compute Resource
2. After saving, trying to access the Virtual Machines tab
3.

Actual results:
ISE

Expected results:
See the VM's

Additional info:

Note. The information on Images and Compute profiles are working as expected binding information from vCenter.
Comment 9 Chris Roberts 2020-03-02 15:18:44 UTC 
Created attachment 1666985 [details]
before patch
Comment 10 Chris Roberts 2020-03-02 15:19:11 UTC 
Created attachment 1666986 [details]
after patch
Comment 11 Chris Roberts 2020-03-02 15:19:33 UTC 
Screenshot showing the MR works:

Before:

before.png

After:

after.png
Comment 13 Ondřej Ezr 2020-03-04 16:13:24 UTC 
Created redmine issue https://projects.theforeman.org/issues/29263 from this bug
Comment 15 Chris Roberts 2020-03-04 18:22:07 UTC 
*** Bug 1678990 has been marked as a duplicate of this bug. ***
Comment 16 Jitendra Yejare 2020-03-09 08:47:32 UTC 
Verified!

@ Satellite 6.7 snap 15

Steps:
----------
1. Create VMWare CR in Redhat.
2. List all the VMs of VMWare CR from 'Virtual Machine' tab.


Observation:
------------------
All the VMs are listed from VMWare without an ISE.
Comment 20 errata-xmlrpc 2020-04-14 13:28:43 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:1454
Comment 21 wclark 2020-04-27 20:13:30 UTC 
A HOTFIX is available to resolve this issue on Satellite 6.6.3. Please see the instructions below to obtain the hotfix:

1. Open a support case with Red Hat Technical Support to be provided with the RPM, since the file is too large to be uploaded as a Bugzilla attachment

2. Make a backup or snapshot of Satellite server

3. Copy the RPM to Satellite server

4. # yum install ./foreman-1.22.0.39-3.HOTFIXRHBZ1804661.el7sat.noarch.rpm --disableplugin=foreman-protector

5. # systemctl restart httpd
Comment 23 wclark 2020-04-28 13:03:03 UTC 
Addendum to previous hotfix installation instructions. When installing the foreman package with yum, you would see errors about missing dependencies (these are defined in the RPM metadata but not actually needed for this particular hotfix as they contain no changes from the base package version).

Therefore please substitute for step #4:

4. rpm -Uvh ./foreman-1.22.0.39-3.HOTFIXRHBZ1804661.el7sat.noarch.rpm --nodeps

Thanks,
Note You need to log in before you can comment on or make changes to this bug.