Bug 1812026 - No visible cursor in Workstation Live
Summary: No visible cursor in Workstation Live
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 32
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Florian Müllner
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks: F32BetaBlocker
TreeView+ depends on / blocked
 
Reported: 2020-03-10 11:55 UTC by Lukas Ruzicka
Modified: 2020-03-13 19:37 UTC (History)
11 users (show)

Fixed In Version: gnome-shell-3.36.0-3.fc32
Clone Of:
Environment:
Last Closed: 2020-03-13 19:37:17 UTC
Type: Bug
Embargoed:

Attachments (Terms of Use)
Journalctl from the affected machine (374.26 KB, text/plain)
2020-03-10 11:55 UTC, Lukas Ruzicka 		no flags Details
System information from the affected machine. (13.39 KB, text/plain)
2020-03-10 11:57 UTC, Lukas Ruzicka 		no flags Details
View All

Description Lukas Ruzicka 2020-03-10 11:55:45 UTC 
Created attachment 1668946 [details]
Journalctl from the affected machine

Description of problem:

With the latest WS Live compose (20200307.n.0), I cannot control the desktop because the cursor is not visible. 

When WS Live boots into Gnome, the cursor exists but is not visible, i.e. I can see that widgets lighten upon mouse hover, but the cursor arrow does not show.

Version-Release number of selected component (if applicable):
gnome-shell 3.35.92


How reproducible:

Always

Steps to Reproduce:
1. Boot WS live
2.
3.

Actual results:

No visible cursor.

Expected results:

Cursor is visible and working.

Additional info:

The journal is showing lots of these lines:
Mar 10 07:41:19 localhost-live gnome-shell[1712]: set_crtc_cursor: assertion 'cursor_plane' failed
Mar 10 07:41:19 localhost-live gnome-shell[1712]: set_crtc_cursor: assertion 'cursor_plane' failed
Mar 10 07:41:19 localhost-live gnome-shell[1712]: set_crtc_cursor: assertion 'cursor_plane' failed
Mar 10 07:41:19 localhost-live gnome-shell[1712]: set_crtc_cursor: assertion 'cursor_plane' failed
Mar 10 07:41:19 localhost-live gnome-shell[1712]: set_crtc_cursor: assertion 'cursor_plane' failed
Comment 1 Lukas Ruzicka 2020-03-10 11:57:33 UTC 
Created attachment 1668948 [details]
System information from the affected machine.
Comment 2 Fedora Blocker Bugs Application 2020-03-10 12:01:45 UTC 
Proposed as a Blocker for 32-beta by Fedora user lruzicka using the blocker tracking app because:

 Proposing this as a blocker because it violates at least the following criteria:
====
Installation interfaces
When using a dedicated installer image, the installer must be able to complete an installation using the text, graphical and VNC installation interfaces. 
====

Anaconda cannot be controlled with invisible cursor.
Comment 3 Kalev Lember 2020-03-10 12:04:25 UTC 
This was already reported back in the GNOME 3.36 test day and has been broken during almost all of 3.35.x cycle as far as I know. Only affects certain video hardware (AMD maybe?).

Should be fixed in the 3.36.0 update.
Comment 4 Fedora Update System 2020-03-10 12:07:11 UTC 
FEDORA-2020-ed092680cc has been submitted as an update to Fedora 32. https://bodhi.fedoraproject.org/updates/FEDORA-2020-ed092680cc
Comment 5 Lukas Ruzicka 2020-03-10 12:19:55 UTC 
Ok, I can confirm that this happens one one of our testing machines. The other seems not to be affected by this.
Comment 6 Fedora Update System 2020-03-10 18:05:58 UTC 
accerciser-3.36.0-1.fc32, adwaita-icon-theme-3.36.0-1.fc32, at-spi2-core-2.36.0-1.fc32, bijiben-3.36.0-1.fc32, clutter-1.26.4-1.fc32, cogl-1.22.6-1.fc32, dconf-editor-3.36.0-1.fc32, devhelp-3.36.0-1.fc32, eog-3.36.0-1.fc32, epiphany-3.36.0-1.fc32, evince-3.36.0-1.fc32, evolution-3.36.0-1.fc32, evolution-data-server-3.36.0-1.fc32, evolution-ews-3.36.0-1.fc32, evolution-mapi-3.36.0-1.fc32, file-roller-3.36.0-1.fc32, four-in-a-row-3.36.0-1.fc32, gedit-3.36.0-1.fc32, gedit-plugins-3.36.0-1.fc32, geocode-glib-3.26.2-1.fc32, gjs-1.64.0-1.fc32, glib-networking-2.64.0-1.fc32, gnome-2048-3.36.0-1.fc32, gnome-backgrounds-3.36.0-1.fc32, gnome-bluetooth-3.34.1-1.fc32, gnome-boxes-3.36.0-1.fc32, gnome-builder-3.36.0-1.fc32, gnome-calculator-3.36.0-1.fc32, gnome-calendar-3.36.0-1.fc32, gnome-characters-3.34.0-2.fc32, gnome-chess-3.36.0-1.fc32, gnome-clocks-3.36.0-1.fc32, gnome-control-center-3.36.0-1.fc32, gnome-disk-utility-3.36.0-1.fc32, gnome-initial-setup-3.36.0-1.fc32, gnome-klotski-3.36.0-1.fc32, gnome-mahjongg-3.36.1-1.fc32, gnome-maps-3.36.0-1.fc32, gnome-mines-3.36.0-1.fc32, gnome-music-3.36.0-1.fc32, gnome-nibbles-3.36.0-1.fc32, gnome-robots-3.36.0-1.fc32, gnome-screenshot-3.36.0-1.fc32, gnome-session-3.36.0-1.fc32, gnome-settings-daemon-3.36.0-1.fc32, gnome-shell-3.36.0-1.fc32, gnome-shell-extension-background-logo-3.36.0-1.fc32, gnome-shell-extensions-3.36.0-1.fc32, gnome-sudoku-3.36.0-1.fc32, gnome-system-monitor-3.36.0-1.fc32, gnome-taquin-3.36.0-1.fc32, gnome-terminal-3.36.0.1-1.fc32, gnome-tetravex-3.36.0-1.fc32, gobject-introspection-1.64.0-1.fc32, gpaste-3.36.0-1.fc32, gsettings-desktop-schemas-3.36.0-1.fc32, gtksourceview4-4.6.0-1.fc32, gvfs-1.44.0-1.fc32, iagno-3.36.0-1.fc32, java-atk-wrapper-0.38.0-1.fc32, libdazzle-3.36.0-1.fc32, libgnome-games-support-1.6.0.1-1.fc32, libical-3.0.8-1.fc32, libpeas-1.26.0-1.fc32, librsvg2-2.48.0-1.fc32, libsoup-2.70.0-1.fc32, lightsoff-3.36.0-1.fc32, mutter-3.36.0-1.fc32, nautilus-3.36.0-1.fc32, polari-3.36.0-1.fc32, pyatspi-2.36.0-1.fc32, pygobject3-3.36.0-2.fc32, quadrapassel-3.36.00-1.fc32, shotwell-0.31.1-1.fc32, simple-scan-3.36.0-1.fc32, sysprof-3.36.0-1.fc32, tali-3.36.0-1.fc32, tepl-4.4.0-1.fc32, totem-pl-parser-3.26.5-1.fc32, tracker-2.3.4-1.fc32, tracker-miners-2.3.3-1.fc32, vte291-0.60.0-1.fc32, yelp-3.36.0-1.fc32, yelp-xsl-3.36.0-1.fc32 has been pushed to the Fedora 32 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2020-ed092680cc
Comment 7 Adam Williamson 2020-03-10 21:05:43 UTC 
It would've been nice to have the option of taking a more targeted fix for this :( Now we are in a difficult spot if we are still aiming for go on Thursday: leave this bug in, or dump the whole of 3.36.0 in now?
Comment 8 Jonas Ådahl 2020-03-10 21:10:29 UTC 
The fix in question is available in mutter-3.36.0.
Comment 9 Fedora Update System 2020-03-10 21:25:18 UTC 
FEDORA-2020-ed092680cc has been submitted as an update to Fedora 32. https://bodhi.fedoraproject.org/updates/FEDORA-2020-ed092680cc
Comment 10 Fedora Update System 2020-03-12 18:48:57 UTC 
accerciser-3.36.0-1.fc32, adwaita-icon-theme-3.36.0-1.fc32, at-spi2-core-2.36.0-1.fc32, bijiben-3.36.0-1.fc32, clutter-1.26.4-1.fc32, cogl-1.22.6-1.fc32, dconf-0.36.0-1.fc32, dconf-editor-3.36.0-1.fc32, devhelp-3.36.0-1.fc32, eog-3.36.0-1.fc32, epiphany-3.36.0-1.fc32, evince-3.36.0-1.fc32, evolution-3.36.0-1.fc32, evolution-data-server-3.36.0-1.fc32, evolution-ews-3.36.0-1.fc32, evolution-mapi-3.36.0-1.fc32, file-roller-3.36.0-1.fc32, folks-0.14.0-1.fc32, four-in-a-row-3.36.0-1.fc32, gcr-3.36.0-1.fc32, gedit-3.36.0-1.fc32, gedit-plugins-3.36.1-1.fc32, geocode-glib-3.26.2-1.fc32, gjs-1.64.0-1.fc32, glib-networking-2.64.0-1.fc32, glib2-2.64.1-1.fc32, gnome-2048-3.36.0-1.fc32, gnome-backgrounds-3.36.0-1.fc32, gnome-bluetooth-3.34.1-1.fc32, gnome-boxes-3.36.0-1.fc32, gnome-builder-3.36.0-1.fc32, gnome-calculator-3.36.0-1.fc32, gnome-calendar-3.36.0-1.fc32, gnome-characters-3.34.0-2.fc32, gnome-chess-3.36.0-1.fc32, gnome-clocks-3.36.0-1.fc32, gnome-contacts-3.36-1.fc32, gnome-control-center-3.36.0-1.fc32, gnome-desktop3-3.36.0-1.fc32, gnome-disk-utility-3.36.0-1.fc32, gnome-initial-setup-3.36.0-1.fc32, gnome-keyring-3.36.0-1.fc32, gnome-klotski-3.36.0-1.fc32, gnome-mahjongg-3.36.1-1.fc32, gnome-maps-3.36.0-1.fc32, gnome-menus-3.36.0-1.fc32, gnome-mines-3.36.0-1.fc32, gnome-music-3.36.0-1.fc32, gnome-nibbles-3.36.0-1.fc32, gnome-online-accounts-3.36.0-1.fc32, gnome-robots-3.36.0-1.fc32, gnome-screenshot-3.36.0-1.fc32, gnome-session-3.36.0-1.fc32, gnome-settings-daemon-3.36.0-1.fc32, gnome-shell-3.36.0-3.fc32, gnome-shell-extension-background-logo-3.36.0-1.fc32, gnome-shell-extensions-3.36.0-1.fc32, gnome-software-3.36.0-1.fc32, gnome-sudoku-3.36.0-1.fc32, gnome-system-monitor-3.36.0-1.fc32, gnome-taquin-3.36.0-1.fc32, gnome-terminal-3.36.0.1-1.fc32, gnome-tetravex-3.36.0-1.fc32, gobject-introspection-1.64.0-1.fc32, gpaste-3.36.0-1.fc32, gsettings-desktop-schemas-3.36.0-1.fc32, gtksourceview4-4.6.0-1.fc32, gvfs-1.44.0-1.fc32, hitori-3.36.0-1.fc32, iagno-3.36.0-1.fc32, ibus-1.5.22-4.fc32, java-atk-wrapper-0.38.0-1.fc32, libdazzle-3.36.0-1.fc32, libgnome-games-support-1.6.0.1-1.fc32, libgweather-3.36.0-1.fc32, libical-3.0.8-1.fc32, libpeas-1.26.0-1.fc32, librsvg2-2.48.0-1.fc32, libsecret-0.20.2-1.fc32, libsoup-2.70.0-1.fc32, lightsoff-3.36.0-1.fc32, mutter-3.36.0-1.fc32, nautilus-3.36.0-1.fc32, orca-3.36.1-1.fc32, polari-3.36.0-1.fc32, pyatspi-2.36.0-1.fc32, pygobject3-3.36.0-2.fc32, quadrapassel-3.36.00-1.fc32, seahorse-3.36-1.fc32, shotwell-0.31.1-1.fc32, simple-scan-3.36.0-1.fc32, sysprof-3.36.0-1.fc32, tali-3.36.0-1.fc32, tepl-4.4.0-1.fc32, totem-pl-parser-3.26.5-1.fc32, tracker-2.3.4-1.fc32, tracker-miners-2.3.3-1.fc32, vala-0.48.1-1.fc32, vte291-0.60.0-1.fc32, yelp-3.36.0-1.fc32, yelp-xsl-3.36.0-1.fc32 has been pushed to the Fedora 32 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2020-ed092680cc
Comment 11 Fedora Update System 2020-03-13 19:37:17 UTC 
accerciser-3.36.0-1.fc32, adwaita-icon-theme-3.36.0-1.fc32, at-spi2-core-2.36.0-1.fc32, bijiben-3.36.0-1.fc32, clutter-1.26.4-1.fc32, cogl-1.22.6-1.fc32, dconf-0.36.0-1.fc32, dconf-editor-3.36.0-1.fc32, devhelp-3.36.0-1.fc32, eog-3.36.0-1.fc32, epiphany-3.36.0-1.fc32, evince-3.36.0-1.fc32, evolution-3.36.0-1.fc32, evolution-data-server-3.36.0-1.fc32, evolution-ews-3.36.0-1.fc32, evolution-mapi-3.36.0-1.fc32, file-roller-3.36.0-1.fc32, folks-0.14.0-1.fc32, four-in-a-row-3.36.0-1.fc32, gcr-3.36.0-1.fc32, gedit-3.36.0-1.fc32, gedit-plugins-3.36.1-1.fc32, geocode-glib-3.26.2-1.fc32, gjs-1.64.0-1.fc32, glib-networking-2.64.0-1.fc32, glib2-2.64.1-1.fc32, gnome-2048-3.36.0-1.fc32, gnome-backgrounds-3.36.0-1.fc32, gnome-bluetooth-3.34.1-1.fc32, gnome-boxes-3.36.0-1.fc32, gnome-builder-3.36.0-1.fc32, gnome-calculator-3.36.0-1.fc32, gnome-calendar-3.36.0-1.fc32, gnome-characters-3.34.0-2.fc32, gnome-chess-3.36.0-1.fc32, gnome-clocks-3.36.0-1.fc32, gnome-contacts-3.36-1.fc32, gnome-control-center-3.36.0-1.fc32, gnome-desktop3-3.36.0-1.fc32, gnome-disk-utility-3.36.0-1.fc32, gnome-initial-setup-3.36.0-1.fc32, gnome-keyring-3.36.0-1.fc32, gnome-klotski-3.36.0-1.fc32, gnome-mahjongg-3.36.1-1.fc32, gnome-maps-3.36.0-1.fc32, gnome-menus-3.36.0-1.fc32, gnome-mines-3.36.0-1.fc32, gnome-music-3.36.0-1.fc32, gnome-nibbles-3.36.0-1.fc32, gnome-online-accounts-3.36.0-1.fc32, gnome-robots-3.36.0-1.fc32, gnome-screenshot-3.36.0-1.fc32, gnome-session-3.36.0-1.fc32, gnome-settings-daemon-3.36.0-1.fc32, gnome-shell-3.36.0-3.fc32, gnome-shell-extension-background-logo-3.36.0-1.fc32, gnome-shell-extensions-3.36.0-1.fc32, gnome-software-3.36.0-1.fc32, gnome-sudoku-3.36.0-1.fc32, gnome-system-monitor-3.36.0-1.fc32, gnome-taquin-3.36.0-1.fc32, gnome-terminal-3.36.0.1-1.fc32, gnome-tetravex-3.36.0-1.fc32, gobject-introspection-1.64.0-1.fc32, gpaste-3.36.0-1.fc32, gsettings-desktop-schemas-3.36.0-1.fc32, gtksourceview4-4.6.0-1.fc32, gvfs-1.44.0-1.fc32, hitori-3.36.0-1.fc32, iagno-3.36.0-1.fc32, ibus-1.5.22-4.fc32, java-atk-wrapper-0.38.0-1.fc32, libdazzle-3.36.0-1.fc32, libgnome-games-support-1.6.0.1-1.fc32, libgweather-3.36.0-1.fc32, libical-3.0.8-1.fc32, libpeas-1.26.0-1.fc32, librsvg2-2.48.0-1.fc32, libsecret-0.20.2-1.fc32, libsoup-2.70.0-1.fc32, lightsoff-3.36.0-1.fc32, mutter-3.36.0-1.fc32, nautilus-3.36.0-1.fc32, orca-3.36.1-1.fc32, polari-3.36.0-1.fc32, pyatspi-2.36.0-1.fc32, pygobject3-3.36.0-2.fc32, quadrapassel-3.36.00-1.fc32, seahorse-3.36-1.fc32, shotwell-0.31.1-1.fc32, simple-scan-3.36.0-1.fc32, sysprof-3.36.0-1.fc32, tali-3.36.0-1.fc32, tepl-4.4.0-1.fc32, totem-pl-parser-3.26.5-1.fc32, tracker-2.3.4-1.fc32, tracker-miners-2.3.3-1.fc32, vala-0.48.1-1.fc32, vte291-0.60.0-1.fc32, yelp-3.36.0-1.fc32, yelp-xsl-3.36.0-1.fc32 has been pushed to the Fedora 32 stable repository. If problems still persist, please make note of it in this bug report.
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