Description of problem: Failed to verify the 'Eng Product ID(s)' for 2 OCP skus - MCT3819,MCT3821 Version-Release number of selected component (if applicable): No How reproducible: 100% Steps to Reproduce: Make SKU validation for the 2 OCP SKUs MCT3819,MCT3821 as below steps: 1. Get SKU test matrix data from the PNT Ticket(https://redhat.service-now.com/surl.do?n=PNTBO0002273)'s google doc outlining request: https://docs.google.com/spreadsheets/d/1bjHUxgiY01zOUx-fQCS-FjevEbFz6E5REvL34-zOgs0/edit?usp=sharing 2. Get SKU attributes data with the entitlement production environment REST API 3. Compare each SKU attribute value for the 2 OCP SKUs: MCT3819,MCT3821 Failed to verify the 'Eng Product ID(s)' for SKU MCT3819,MCT3821,more details please see the jenkins job:https://entitlement-qe-jenkins.rhev-ci-vms.eng.rdu2.redhat.com/view/SKU%20Validation/job/sku-validation/139/artifact/sku-tests/sku_validation/Test_Log/INFO.log Please get the issues fixed asap, otherwise, it will greatly affect the customer's experience during the entitlement process, especially for some import attributes like 'Eng Product ID(s)' - it will cause customer can not download needed packages, etc. Error Log: =================================================== SKU: MCT3819 =================================================== The Test Matrix data for the SKU 'MCT3819' - Eng Product ID(s): ['603', '604', '608'] The REST API data for the SKU 'MCT3819' - Eng Product ID(s): [] The 'Eng Product ID(s)' in Test Matrix data but not added in REST API data for the SKU 'MCT3819' are: ['603', '604', '608'] FAIL -- Failed to verify the 'Eng Product ID(s)' for the SKU 'MCT3819'. =================================================== SKU: MCT3821 =================================================== The Test Matrix data for the SKU 'MCT3821' - Eng Product ID(s): ['603', '604', '608'] The REST API data for the SKU 'MCT3821' - Eng Product ID(s): [] The 'Eng Product ID(s)' in Test Matrix data but not added in REST API data for the SKU 'MCT3821' are: ['603', '604', '608'] FAIL -- Failed to verify the 'Eng Product ID(s)' for the SKU 'MCT3821'. Expected results: Eng Product ID(s) attribute value is consistent between PNT Ticket SKU matrix data and the REST API data.
Failed to verified:https://entitlement-qe-jenkins.rhev-ci-vms.eng.rdu2.redhat.com/view/SKU%20Validation/job/sku-validation/152/artifact/sku-tests/sku_validation/Test_Log/SKU_Failures.txt One new PNT ticket was created to fix this issue https://redhat.service-now.com/surl.do?n=PNTBO0002373, will update the test result once the new ticket is finished.
Try again, but encounter another ENG ID's issue: Now Eng Product ID(s): ['603', '604', '608'] were added to SKU 'MCT3819' and SKU 'MCT3821'. But missing ['133', '182', '518'], see the details in jenkins job:https://entitlement-qe-jenkins.rhev-ci-vms.eng.rdu2.redhat.com/view/SKU Validation/job/sku-validation/157/artifact/sku-tests/sku_validation/Test_Log/SKU_Failures.txt =================================================== SKU: MCT3819 =================================================== The 'Eng Product ID(s)' in Test Matrix data but not in Entitlement Service data for the SKU 'MCT3819' are: ['133', '182', '518'] The 'Eng Product ID(s)' in Entitlement Service data but not in Test Matrix data for the SKU 'MCT3819' are: [] FAIL -- Failed to verify the 'Eng Product ID(s)' for the SKU 'MCT3819'. =================================================== SKU: MCT3821 =================================================== The 'Eng Product ID(s)' in Test Matrix data but not in Entitlement Service data for the SKU 'MCT3821' are: ['133', '182', '518'] The 'Eng Product ID(s)' in Entitlement Service data but not in Test Matrix data for the SKU 'MCT3821' are: [] FAIL -- Failed to verify the 'Eng Product ID(s)' for the SKU 'MCT3821'.
Verified. Now all the ENG IDs appeared from the Product Admin Web Page. Close this bug.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2020:2436
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days