Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1837648

Summary: Vendor.conf should point to https://access.redhat.com/site/solutions/537113
Product: Red Hat Enterprise Linux 8 Reporter: Michael Catanzaro <mcatanza>
Component: PackageKitAssignee: Michael Catanzaro <mcatanza>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: low Docs Contact:
Priority: unspecified    
Version: 8.3CC: jkoten, klember, tpelka
Target Milestone: rcFlags: pm-rhel: mirror+
Target Release: 8.0   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: PackageKit-1.1.12-6.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-11-04 01:35:29 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Michael Catanzaro 2020-05-19 18:19:57 UTC
In RHEL 7 we have this patch to Vendor.conf:

diff --git a/etc/Vendor.conf b/etc/Vendor.conf
index 69f7337..6c6f772 100644
--- a/etc/Vendor.conf
+++ b/etc/Vendor.conf
@@ -12,7 +12,7 @@
 # If the value is set to 'none' then no link is shown.
 #
 # default=http://www.packagekit.org/pk-package-not-found.html
-DefaultUrl=http://www.packagekit.org/pk-package-not-found.html
+DefaultUrl=https://access.redhat.com/site/solutions/537113#Missing_Package
 
 # The URL which is shown to the user when a codec could not be found.
 # It should explain why certain codecs cannot be used, and perhaps show
@@ -21,7 +21,7 @@ DefaultUrl=http://www.packagekit.org/pk-package-not-found.html
 # If the value is set to 'none' then the value of DefaultUrl is used.
 #
 # default=none
-CodecUrl=none
+CodecUrl=https://access.redhat.com/site/solutions/537113#Missing_Codec
 
 # The URL which is shown to the user when hardware drivers could not be found.
 # It should explain why some hardware is not supported, and links to futher
@@ -30,7 +30,7 @@ CodecUrl=none
 # If the value is set to 'none' then the value of DefaultUrl is used.
 #
 # default=none
-HardwareUrl=none
+HardwareUrl=https://access.redhat.com/site/solutions/537113#Missing_Driver
 
 # The URL which is shown to the user when fonts could not be found.
 # Alternatives should probably be suggested where possible.
@@ -38,7 +38,7 @@ HardwareUrl=none
 # If the value is set to 'none' then the value of DefaultUrl is used.
 #
 # default=none
-FontUrl=none
+FontUrl=https://access.redhat.com/site/solutions/537113#Missing_Font
 
 # The URL which is shown to the user when programs handing a mime tpye could not
 # be found. It should probably explain how to use wine if the program is a
@@ -47,4 +47,4 @@ FontUrl=none
 # If the value is set to 'none' then the value of DefaultUrl is used.
 #
 # default=none
-MimeUrl=none
+MimeUrl=https://access.redhat.com/site/solutions/537113#Missing_MIME_Support

But in RHEL 8, we rebased over this with Fedora's config, and now all the links point to https://fedoraproject.org/wiki/PackageKit_Items_Not_Found, which is not appropriate for RHEL. Let's restore the RHEL 7 version.

Comment 6 errata-xmlrpc 2020-11-04 01:35:29 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: GNOME security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4451