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Bug 1838413 - SLA that is passed during register with --auto-attach is ignored/not set on the system
Summary: SLA that is passed during register with --auto-attach is ignored/not set on t...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.3
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: 8.0
Assignee: candlepin-bugs
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks: 2215071
TreeView+ depends on / blocked
 
Reported: 2020-05-21 06:00 UTC by Shwetha Kallesh
Modified: 2023-06-14 16:09 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2215071 (view as bug list)
Environment:
Last Closed: 2020-11-04 01:39:09 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 2250 0 None closed Reduced REST API calls during register, when SLA is set; ENT-2229 2020-09-03 19:17:23 UTC
Red Hat Product Errata RHBA-2020:4460 0 None None None 2020-11-04 01:39:30 UTC

Description Shwetha Kallesh 2020-05-21 06:00:15 UTC 
Description of problem:
SLA that is passed during register with --auto-attach is ignored/not set on the system

Version-Release number of selected component (if applicable):
[root@kvm-06-guest05 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.1.11-1
subscription management rules: 5.39
subscription-manager: 1.27.3


How reproducible:


Steps to Reproduce:

Register with auto-attach and provide service-level :

[root@kvm-06-guest05 ~]# subscription-manager register --username=stage_auto_syspurpose001 --password=redhat --autosubscribe --servicelevel=Dev-Enterprise --force
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
The system has been registered with ID: 265b2007-2daa-4a56-9d75-ecd96cb3c603
The registered system name is: kvm-06-guest05.hv2.lab.eng.bos.redhat.com
Service level set to: Dev-Enterprise                            ----------------->> Observe the message , "Service level set to: Dev-Enterprise"
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status:       Subscribed

[root@kvm-06-guest05 ~]# syspurpose show
{}
^^ no service-level is set 
[root@kvm-06-guest05 ~]# subscription-manager service-level --show
Service level preference not set
^^ again same message that service-level is not set

[root@kvm-06-guest05 ~]# curl -ik -u stage_auto_syspurpose001:redhat --request GET "https://candlepin.dist.stage.ext.phx2.redhat.com/candlepin/consumers/265b2007-2daa-4a56-9d75-ecd96cb3c603?include=serviceLevel" --header  "Content-Type: application/json"
HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
x-candlepin-request-uuid: 7793b33e-74f2-4190-87f7-e1332ba50c5d
X-Version: 3.1.11-1
Content-Type: application/json
Transfer-Encoding: chunked
Date: Thu, 21 May 2020 05:41:59 GMT

{"serviceLevel":""}
^^ no value is set on candlepin server


Now lets set sla using syspurpose command :
[root@kvm-06-guest05 ~]# syspurpose set-sla foobar
service_level_agreement set to "foobar".

[root@kvm-06-guest05 ~]# subscription-manager service-level --show
Current service level: foobar
^^ observe that service-level is set to 'foobar'

[root@kvm-06-guest05 ~]# syspurpose show
{
  "service_level_agreement": "foobar"
}
^^ observe that service-level is set to 'foobar'

Now lets set the sla using subscription-manager service-level tool:

[root@kvm-06-guest05 ~]# subscription-manager service-level --set foo
service_level_agreement set to "foo".

[root@kvm-06-guest05 ~]# syspurpose show
{
  "service_level_agreement": "foo"
}
^^ observe that service-level is set to 'foo'


Now lets try to register again and set service-level while registering with --auto-attach:

[root@kvm-06-guest05 ~]# subscription-manager register --username=stage_auto_syspurpose001 --password=redhat --autosubscribe --servicelevel=Dev-Enterprise --force
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
The system with UUID 265b2007-2daa-4a56-9d75-ecd96cb3c603 has been unregistered
All local data removed
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
The system has been registered with ID: 08f4cb58-b8f8-4aea-b174-972785e0f6f4
The registered system name is: kvm-06-guest05.hv2.lab.eng.bos.redhat.com
Service level set to: Dev-Enterprise
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status:       Subscribed

[root@kvm-06-guest05 ~]# syspurpose show
{
  "service_level_agreement": "foo"
}
^^ sla remains unchanged , the sla value passed during register with --auto-attach is not considered




Actual results:


Expected results:


Additional info:
Comment 1 Jiri Hnidek 2020-05-26 13:44:47 UTC 
Hi,
I consider this issue as fixed this in master branch:

[root@localhost subscription-manager]# PYTHONPATH=./src:./syspurpose/src python -m subscription_manager.scripts.subscription_manager register --username admin --password admin --org admin --auto-attach --servicelevel="Debug"
Registering to: svice:8443/candlepin
The system has been registered with ID: 7d623e4f-4d5c-445d-a18c-0edf9439cc2e
The registered system name is: localhost.localdomain
Service level set to: Debug <================================== The SLA is set to "Debug"
Installed Product Current Status:
Product Name: SP Additional bits
Status:       Subscribed

[root@localhost subscription-manager]# cat /etc/rhsm/syspurpose/syspurpose.json 
{
  "service_level_agreement": "Debug" <========================= The SLA is also set to "Debug" in syspurpose.json
}

[root@localhost subscription-manager]# syspurpose show
{
  "service_level_agreement": "Debug"
}
Comment 4 Archana Pandey 2020-07-01 08:27:34 UTC 
Reproducing isuue on subscription-manager: 1.27.3

Version-Release number of selected component (if applicable):
[root@ibm-x3650m4-01-vm-06 arp]# subscription-manager  version
server type: This system is currently not registered.
subscription management server: 2.9.27-1
subscription management rules: 5.39
subscription-manager: 1.27.3

Steps to Reproduce:
[root@ibm-x3650m4-01-vm-06 /]# subscription-manager register --username=archana-1840859 --auto-attach --servicelevel=Dev-Enterprise --force
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: 2545901c-8ada-4d18-bd7f-3e32c95faf9f
The registered system name is: ibm-x3650m4-01-vm-06.ibm2.lab.eng.bos.redhat.com
Service level set to: Dev-Enterprise
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status:       Subscribed

[root@ibm-x3650m4-01-vm-06 /]# 
root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{}  			                  <<<<<<<<<<<<<<<< service-level is not set

[root@ibm-x3650m4-01-vm-06 /]# subscription-manager service-level --show
Service level preference not set      	  <<<<<<<<<<<<<<<<  service-level is not set
[root@ibm-x3650m4-01-vm-06 /]# 
[root@ibm-x3650m4-01-vm-06 /]# curl -ik -u archana-1840859 --request GET "https://subscription.rhsm.stage.redhat.com/candlepin/consumers/2545901c-8ada-4d18-bd7f-3e32c95faf9f?include=serviceLevel" --header  "Content-Type: application/json"
Enter host password for user 'archana-1840859':
HTTP/1.1 200 OK
Server: openresty/1.15.8.3
Date: Wed, 01 Jul 2020 07:12:52 GMT
Content-Type: application/json
Transfer-Encoding: chunked
Connection: keep-alive
x-candlepin-request-uuid: fb006f95-f99a-4d22-bb2e-26ea77198cc4
X-Version: 3.1.14-1

{"serviceLevel":""}      	         <<<<<<<<<<<<<<  no value is set on candlepin server

setting sla using syspurpose command :

[root@ibm-x3650m4-01-vm-06 /]# syspurpose set-sla foobar
service_level_agreement set to "foobar".
[root@ibm-x3650m4-01-vm-06 /]# subscription-manager service-level --show
Current service level: foobar
[root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{
  "service_level_agreement": "foobar"
}

setting sla using subscription-manager service-level tool:

[root@ibm-x3650m4-01-vm-06 /]#  subscription-manager service-level --set foo
service_level_agreement set to "foo".
[root@ibm-x3650m4-01-vm-06 /]# 
[root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{
  "service_level_agreement": "foo"       <<<<<<<<<<<<<<<<   service-level is set to given value ‘foo’
}		

registering again and setting service-level while registering with –auto-attach:

[root@ibm-x3650m4-01-vm-06 /]# subscription-manager register --username=archana-1840859 --auto-attach --servicelevel=Dev-Enterprise --force
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
The system with UUID 2545901c-8ada-4d18-bd7f-3e32c95faf9f has been unregistered
All local data removed
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: 0dbae53e-82a1-41da-8cee-29250ec96938
The registered system name is: ibm-x3650m4-01-vm-06.ibm2.lab.eng.bos.redhat.com
Service level set to: Dev-Enterprise
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status:       Subscribed

[root@ibm-x3650m4-01-vm-06 /]# syspurpose show

{
  "service_level_agreement": "foo"
}		 		^^^sla remains unchanged, the sla value passed during register with --auto-attach is not considered

===================================================================================================================================================================================


Verifying bug against subscription-manager-1.27.9-1.el8.x86_64

Version-Release number of selected component (if applicable):
Beaker Test information:
                         HOSTNAME=ibm-x3650m4-01-vm-06.ibm2.lab.eng.bos.redhat.com
                            JOBID=4393112
                         RECIPEID=8503882
                    RESULT_SERVER=
                           DISTRO=RHEL-8.3.0-20200630.n.0
                     ARCHITECTURE=x86_64

[root@ibm-x3650m4-01-vm-06 /]# subscription-manager  version
server type: This system is currently not registered.
subscription management server: 3.1.14-1
subscription management rules: 5.40
subscription-manager: 1.27.9-1.el8
[root@ibm-x3650m4-01-vm-06 /]# 

Steps for verification:

[root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-06 /]# subscription-manager register --username=archana-1840859 --auto-attach --servicelevel=Dev-Enterprise --force
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: ade01995-8bb7-441c-9a86-dde188b679b0
The registered system name is: ibm-x3650m4-01-vm-06.ibm2.lab.eng.bos.redhat.com
Service level set to: Dev-Enterprise
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status:       Subscribed

[root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{
  "service_level_agreement": "Dev-Enterprise"	<<<<<<<<<<<<  service-level is set to given value
}
[root@ibm-x3650m4-01-vm-06 /]# subscription-manager service-level --show
Current service level: Dev-Enterprise		<<<<<<<<<<<<  service-level is set to given value

[root@ibm-x3650m4-01-vm-06 /]# curl -ik -u archana-1840859 --request GET "https://subscription.rhsm.stage.redhat.com/candlepin/consumers/ade01995-8bb7-441c-9a86-dde188b679b0?include=serviceLevel" --header  "Content-Type: application/json"
Enter host password for user 'archana-1840859':
HTTP/1.1 200 OK
Server: openresty/1.15.8.3
Date: Wed, 01 Jul 2020 08:11:05 GMT
Content-Type: application/json
Transfer-Encoding: chunked
Connection: keep-alive
x-candlepin-request-uuid: e5c572ee-043e-459a-8ead-781c8bf0caeb
X-Version: 3.1.14-1

{"serviceLevel":"Dev-Enterprise"}		<<<<<<<<<<<<  service-level is set to given value
[root@ibm-x3650m4-01-vm-06 /]# 

setting sla using syspurpose command :

[root@ibm-x3650m4-01-vm-06 /]# syspurpose set-sla foobar
service_level_agreement set to "foobar".
[root@ibm-x3650m4-01-vm-06 /]# subscription-manager service-level --show
Current service level: foobar
[root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{
  "service_level_agreement": "foobar"
}

registering again and setting service-level while registering with –auto-attach:

[root@ibm-x3650m4-01-vm-06 /]# subscription-manager register --username=archana-1840859 --auto-attach --servicelevel=Dev-Enterprise --force
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
The system with UUID ade01995-8bb7-441c-9a86-dde188b679b0 has been unregistered
All local data removed
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: c11c166a-9385-438b-88c0-d917858460be
The registered system name is: ibm-x3650m4-01-vm-06.ibm2.lab.eng.bos.redhat.com
Service level set to: Dev-Enterprise
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status:       Subscribed

[root@ibm-x3650m4-01-vm-06 /]# syspurpose show
{
  "service_level_agreement": "Dev-Enterprise"	<<<<<<<<<<<<  service-level is set to given value
}
[root@ibm-x3650m4-01-vm-06 /]# 


Actual results:
the sla value passed during register with --auto-attach is working as expected

Expected results:
the sla value passed during register with --auto-attach should set sla
Comment 7 errata-xmlrpc 2020-11-04 01:39:09 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:4460
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