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Bug 1838446 - DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.44 was not provided by any .service files when registering a system
Summary: DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.44 was ...
Keywords:
Status: CLOSED DUPLICATE of bug 1834792
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.9
Hardware: Unspecified
OS: Unspecified
unspecified
urgent
Target Milestone: rc
: ---
Assignee: candlepin-bugs
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-05-21 07:49 UTC by Jan Stavel
Modified: 2020-05-21 08:15 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-05-21 08:15:46 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Jan Stavel 2020-05-21 07:49:07 UTC
Description of problem:


User sees DBusException error when registering a system.


Version-Release number of selected component (if applicable):

[root@kvm-06-guest09 ~]# rpm -qa | grep subscription
subscription-manager-rhsm-1.24.37-1.git.0.7069b59.el7.x86_64
subscription-manager-1.24.37-1.git.0.7069b59.el7.x86_64
subscription-manager-cockpit-1.24.37-1.git.0.7069b59.el7.noarch
subscription-manager-rhsm-certificates-1.24.37-1.git.0.7069b59.el7.x86_64


Steps to Reproduce:

[root@kvm-06-guest09 ~]# subscription-manager register --org "Red_Hat" --activationkey="rhel" --force
Unregistering from: cragsat66.usersys.redhat.com:443/rhsm
The system with UUID ab6971a6-606c-44c3-9468-4b1d35409d68 has been unregistered
All local data removed
The system has been registered with ID: fc10cd81-2b24-4370-8209-2eb92d05da7e
The registered system name is: kvm-06-guest09.hv2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux Server
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.
ERROR:dbus.proxies:Introspect error on :1.44:/EntitlementStatus: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
ERROR:subscription_manager.dbus_interface:org.freedesktop.DBus.Error.ServiceUnknown: The name :1.44 was not provided by any .service files
Traceback (most recent call last):
  File "/usr/lib64/python2.7/site-packages/subscription_manager/dbus_interface.py", line 64, in _update
    ignore_reply=self.has_main_loop)
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.44 was not provided by any .service files
[root@kvm-06-guest09 ~]#

Comment 2 Rehana 2020-05-21 08:15:46 UTC

*** This bug has been marked as a duplicate of bug 1834792 ***


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