Bug 1841351 - connect/disconnect loop with surface earbuds
Summary: connect/disconnect loop with surface earbuds
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: bluez
Version: 32
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Don Zickus
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-05-28 23:07 UTC by Aron Griffis
Modified: 2021-05-25 16:22 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: ---
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-05-25 16:22:06 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
journalctl -r -u bluetooth (246.07 KB, text/plain)
2020-05-28 23:07 UTC, Aron Griffis
no flags Details

Description Aron Griffis 2020-05-28 23:07:39 UTC
Created attachment 1693190 [details]
journalctl -r -u bluetooth

Description of problem:
When I try to connect Surface Earbuds (through GNOME) it connects, then something fails and it disconnects. This loops a few times then it gives up.

Version-Release number of selected component (if applicable):
bluez-5.54-1.fc32.x86_64

How reproducible:
every time

Steps to Reproduce:
1. initiate pairing on surface earbuds
2. pair in GNOME settings panel, this seems to be successful
3. but then it disconnects

Actual results:
Quiet

Expected results:
Music

Additional info:
I followed the instructions at https://fedoraproject.org/wiki/How_to_debug_Bluetooth_problems and will attach the log

Comment 1 Aron Griffis 2020-05-28 23:08:43 UTC
Here's the info from bluetoothctl

✸ bluetoothctl 
Agent registered
[CHG] Controller D4:3B:04:8E:1F:F6 Pairable: yes
[bluetooth]# show
Controller D4:3B:04:8E:1F:F6 (public)
	Name: jasperodus
	Alias: jasperodus
	Class: 0x001c0104
	Powered: yes
	Discoverable: yes
	DiscoverableTimeout: 0x00000000
	Pairable: yes
	UUID: A/V Remote Control        (0000110e-0000-1000-8000-00805f9b34fb)
	UUID: PnP Information           (00001200-0000-1000-8000-00805f9b34fb)
	UUID: Message Access Server     (00001132-0000-1000-8000-00805f9b34fb)
	UUID: Audio Sink                (0000110b-0000-1000-8000-00805f9b34fb)
	UUID: Message Notification Se.. (00001133-0000-1000-8000-00805f9b34fb)
	UUID: Phonebook Access Server   (0000112f-0000-1000-8000-00805f9b34fb)
	UUID: Generic Access Profile    (00001800-0000-1000-8000-00805f9b34fb)
	UUID: OBEX Object Push          (00001105-0000-1000-8000-00805f9b34fb)
	UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb)
	UUID: OBEX File Transfer        (00001106-0000-1000-8000-00805f9b34fb)
	UUID: Headset AG                (00001112-0000-1000-8000-00805f9b34fb)
	UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
	UUID: Audio Source              (0000110a-0000-1000-8000-00805f9b34fb)
	UUID: Headset                   (00001108-0000-1000-8000-00805f9b34fb)
	UUID: IrMC Sync                 (00001104-0000-1000-8000-00805f9b34fb)
	Modalias: usb:v1D6Bp0246d0536
	Discovering: no
Advertising Features:
	ActiveInstances: 0x00
	SupportedInstances: 0x05
	SupportedIncludes: appearance
	SupportedIncludes: local-name
[bluetooth]# devices
Device E7:E7:AE:30:A3:9E 846B21E7DB2A33A3E9
Device 1C:1A:DF:27:80:A8 Surface Earbuds
[bluetooth]# info 1C:1A:DF:27:80:A8
Device 1C:1A:DF:27:80:A8 (public)
	Name: Surface Earbuds
	Alias: Surface Earbuds
	Class: 0x00240404
	Icon: audio-card
	Paired: yes
	Trusted: yes
	Blocked: no
	Connected: no
	LegacyPairing: no
	UUID: Vendor specific           (00001107-d102-11e1-9b23-00025b00a5a5)
	UUID: Audio Source              (0000110a-0000-1000-8000-00805f9b34fb)
	UUID: Audio Sink                (0000110b-0000-1000-8000-00805f9b34fb)
	UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
	UUID: Advanced Audio Distribu.. (0000110d-0000-1000-8000-00805f9b34fb)
	UUID: A/V Remote Control        (0000110e-0000-1000-8000-00805f9b34fb)
	UUID: Handsfree                 (0000111e-0000-1000-8000-00805f9b34fb)
	UUID: PnP Information           (00001200-0000-1000-8000-00805f9b34fb)
	UUID: Vendor specific           (0000eb03-d102-11e1-9b23-00025b00a5a5)
	UUID: Vendor specific           (9b26d8c0-a8ed-440b-95b0-c4714a518bcc)
	Modalias: bluetooth:v0006p0945d0100

Comment 2 Aron Griffis 2020-05-28 23:11:05 UTC
Here's lspci

00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 630 (Desktop)
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #6 (rev f0)
00:1c.6 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #7 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation H370 Chipset LPC/eSPI Controller (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-V (rev 10)
02:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
03:00.0 Network controller: Intel Corporation Dual Band Wireless-AC 3168NGW [Stone Peak] (rev 10)
04:00.0 Non-Volatile memory controller: Sandisk Corp WD Black 2018/PC SN720 NVMe SSD

Comment 3 Aron Griffis 2020-05-29 14:05:43 UTC
Tried with an external USB bluetooth adapter (Plugable)... same result

Tried with cheap ATGOIN earbuds, they pair and work fine.

So is this a problem with the expensive MS Surface Earbuds having additional capabilities that confuse the Fedora/Linux bluetooth stack?

Any debugging ideas or suggestions welcome.

Comment 4 arturo.linares 2020-10-22 04:29:49 UTC
I arrived here looking for the OnePlus Buds UUID:

[OnePlus Buds]# info
Device E4:41:22:00:82:BB (public)
	Name: OnePlus Buds
	Alias: OnePlus Buds
	Class: 0x00240404
	Icon: audio-card
	Paired: yes
	Trusted: yes
	Blocked: no
	Connected: yes
	LegacyPairing: no
	UUID: Vendor specific           (00001107-d102-11e1-9b23-00025b00a5a5)
	UUID: Audio Sink                (0000110b-0000-1000-8000-00805f9b34fb)
	UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
	UUID: Advanced Audio Distribu.. (0000110d-0000-1000-8000-00805f9b34fb)
	UUID: A/V Remote Control        (0000110e-0000-1000-8000-00805f9b34fb)
	UUID: Handsfree                 (0000111e-0000-1000-8000-00805f9b34fb)
	UUID: Vendor specific           (df21fe2c-2515-4fdb-8886-f12c4d67927c)

I can pair the earbuds, but I can't use the headset profile. From the page below I gather that UUID is the headset functionality.

https://es.drvhub.net/devices/bluetooth-devices/surface/headset-service

Comment 5 Fedora Program Management 2021-04-29 16:28:38 UTC
This message is a reminder that Fedora 32 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 32 on 2021-05-25.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '32'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 32 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 6 Ben Cotton 2021-05-25 16:22:06 UTC
Fedora 32 changed to end-of-life (EOL) status on 2021-05-25. Fedora 32 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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